We went to the location in Oshawa for brunch and the food was great and the waitress was friendly. We had a great experience!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avocado Toast, Sandwich
Tina Levesque
Terrible customer service skills. We came to have breakfast. The waitress yelled across the restaurant for us to find a seat. Then while waiting for our breakfast, we were very cold. My feet were frozen and body was so cold I had to keep my winter jacket on.I told the waitress it was very cold and she immediately told me I'm the problem cause every client in here said they were hot and then walked to the thermostat and said to me that it was at 76°Celsius.I didn't understand her way of communicationWith such attack and dismissal. I asked her if truly every clients had said that as it made no sense and I was feeling her dismissal while walking away from me.So I walked up to the thermostat and it was at 66°Celsius. Wich is a 10 degree difference from what she said.Hey ways are not professional at all. As a business owner myself and having over 20 years experience in customer service, this type of service is detrimental to the success of a business.I used to go to this place lots in the past but the service is changed from what I knew.We will not be visiting this place again.
Atmosphere: 1
Food: 3
Service: 1
Guy Pylypiw
This used to be our go to breakfast place, and now we avoid it. The restaurant is in rough shape, it looks like it hasn't been maintained very well at all. I understand the hardships restaurants have had since covid, however, I still expect they will at least take pride and keep them clean and maintained. The food is OK, and the service isn't terrible, but there are far better places in this area to go to.
Atmosphere: 1
Food: 4
Service: 3
Jeff Dinsmore
Always great service and staff. Food is good and filling.
Atmosphere: 4
Food: 5
Service: 5
Shalim Alexander
Excellent fresh breakfast, amazing environment, and customer service by specifically Anikita was awesome. Thanks for great hospitality.
First time experience with Sunset Grill, the food was decent but not overly impressive in its delivery, compared to other breakfast places. Eggs didn't smell (that's a positive to me) Service was excellent however the overall quality of food experience could be improved...
Very filling and delicious; our server was friendly and approachable.
Atmosphere: 4
Food: 5
Service: 5
Ikepo Osunremi
I suggested myself and my friend dine at this Sunset grill location as I have had great experience at the Scarborough location. Unfortunately, I had a terrible experience.We got to Sunset grill and waited couple of minutes to be seated. We got seated and our server was unpleasant..Anyways, she took our orders and brought our drinks.. We waited about 35 minutes, our food was not served even though two tables were served and we were seated before them and our orders taken before them..My friend beckoned on the waiter and we were told there is backlog so we would have to wait couple of mins more. My friend requested for the bill for the drinks immediately, then the waiter miraculously appeared with our food after saying we needed to wait a couple of minutes more.We ordered nearly the same type of breakfast adls the guests on the other tables as evident when their food was served so we didn't order anything complicated. I would usually not play the race card but I couldn't ignore the treatment as we were obviously the only blacks there and the last to be served after wasting so much of our time and there was no explanation as to why those other tables got served before us. If anyone chooses to dine at Sunset grill, pls go to another location. We found a much better diner where we were appreciated and treated like a valued customer. I wouldn't go back to any of the Sunset grill location.
Atmosphere: 1
Food: 1
Service: 1
Dave Gibb
Had the eggs bennie. Priced right and came well cooked. Service was pleasant, what else can you ask for. I will come back again for
Food always good. Service excellent.
Atmosphere: 5
Food: 5
Service: 5
Kinda dingy, the cook had poor food handling practices (e.g., touching raw meat then touching vegetables and not washing hands) , dirty apron, gross!
Atmosphere: 2
Food: 1
Service: 3
Had breakfast there with my wife was really good
This place is sunny and provide excellent service, good value for money.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salmon Benedict, Eggs Florentine
We went to the location in Oshawa for brunch and the food was great and the waitress was friendly. We had a great experience!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avocado Toast, Sandwich
Terrible customer service skills. We came to have breakfast. The waitress yelled across the restaurant for us to find a seat. Then while waiting for our breakfast, we were very cold. My feet were frozen and body was so cold I had to keep my winter jacket on.I told the waitress it was very cold and she immediately told me I'm the problem cause every client in here said they were hot and then walked to the thermostat and said to me that it was at 76°Celsius.I didn't understand her way of communicationWith such attack and dismissal. I asked her if truly every clients had said that as it made no sense and I was feeling her dismissal while walking away from me.So I walked up to the thermostat and it was at 66°Celsius. Wich is a 10 degree difference from what she said.Hey ways are not professional at all. As a business owner myself and having over 20 years experience in customer service, this type of service is detrimental to the success of a business.I used to go to this place lots in the past but the service is changed from what I knew.We will not be visiting this place again.
Atmosphere: 1
Food: 3
Service: 1
This used to be our go to breakfast place, and now we avoid it. The restaurant is in rough shape, it looks like it hasn't been maintained very well at all. I understand the hardships restaurants have had since covid, however, I still expect they will at least take pride and keep them clean and maintained. The food is OK, and the service isn't terrible, but there are far better places in this area to go to.
Atmosphere: 1
Food: 4
Service: 3
Always great service and staff. Food is good and filling.
Atmosphere: 4
Food: 5
Service: 5
Excellent fresh breakfast, amazing environment, and customer service by specifically Anikita was awesome. Thanks for great hospitality.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage, Blueberry Pancakes, Fruit Salad, Sunset Pancakes, Meat Lovers
First time experience with Sunset Grill, the food was decent but not overly impressive in its delivery, compared to other breakfast places. Eggs didn't smell (that's a positive to me) Service was excellent however the overall quality of food experience could be improved...
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Very filling and delicious; our server was friendly and approachable.
Atmosphere: 4
Food: 5
Service: 5
I suggested myself and my friend dine at this Sunset grill location as I have had great experience at the Scarborough location. Unfortunately, I had a terrible experience.We got to Sunset grill and waited couple of minutes to be seated. We got seated and our server was unpleasant..Anyways, she took our orders and brought our drinks.. We waited about 35 minutes, our food was not served even though two tables were served and we were seated before them and our orders taken before them..My friend beckoned on the waiter and we were told there is backlog so we would have to wait couple of mins more. My friend requested for the bill for the drinks immediately, then the waiter miraculously appeared with our food after saying we needed to wait a couple of minutes more.We ordered nearly the same type of breakfast adls the guests on the other tables as evident when their food was served so we didn't order anything complicated. I would usually not play the race card but I couldn't ignore the treatment as we were obviously the only blacks there and the last to be served after wasting so much of our time and there was no explanation as to why those other tables got served before us. If anyone chooses to dine at Sunset grill, pls go to another location. We found a much better diner where we were appreciated and treated like a valued customer. I wouldn't go back to any of the Sunset grill location.
Atmosphere: 1
Food: 1
Service: 1
Had the eggs bennie. Priced right and came well cooked. Service was pleasant, what else can you ask for. I will come back again for
Atmosphere: 5
Food: 5
Service: 5
Clean , friendly and delicious!
Atmosphere: 5
Food: 5
Service: 5
Good as always.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Sausage