Big Rig Kitchen & Brewery - Iris

2750 Iris St, Ottawa
(613) 688-3336

Recent Reviews

Patricia Smith

Not the best experience, food came out cold.

Atmosphere: 3

Food: 1

Service: 4

Lydia

Pretty disappointed. Came by after work for some drinks and a bite to eat. Bartender with the glasses served my friend and I in the lounge area next to the bar and had a bad attitude from the jump. Took at least a good 10 minutes after being seated to just be greeted by the guy even though we were located directly at the bench facing the bar. Seemed to be having a bad day or something. We ordered our drinks which were the caesars with the fried pickle. They arrived after 10 minutes and were pretty watered down. My girlfriend mentioned it to the bartender and he rolled his eyes and almost seemed offended. Stated he made the drinks and had to wait for the deep fried pickle from the kitchen to be made so the ice had melted and that’s why it was watered down. Said and I quote “I don’t care, I can make you a new one if you want”. He seemed pissed so we didn’t bother getting new drinks. Pretty strange behaviour. Maybe try making your drinks after the pickles are ready? Could help with the situation I would imagine.Moved on from that, then he came back over 5 minutes later and took my order. The guy asked me twice what I wanted and I answered twice that I wanted the pulled pork poutine. He ended up bringing me the smoked meat poutine. I was confused at what I was looking at and once I confirmed it was not the correct order after a minute, I ended up handing it back to a different bartender as our guy wasn’t around. Other bartender was nice and immediately exchanged it for the right one I ordered which didn’t take long. Cranky bartender then came by and noticed my plate being gone and asked where it was. I told him he gave me the wrong poutine and that I wanted the pulled pork and even mentioned that he had asked me twice. He rolled his eyes again and said “I could have sworn you said smoked meat” instead of apologizing then walked away.Guy had a wicked bad attitude and ruined the whole vibe the entire time we were there. Definitely didn’t order a second drink and will definitely not be returning. Also, lower your tip options. Guy didn’t even deserve a tip let alone one starting at 15%. Gave the guy 10%. We were honestly very confused why he was so rude with us when all we wanted were some drinks and food and all we were met with was a bad attitude and terrible service.

Atmosphere: 2

Food: 2

Service: 1

Jason Carroll

They were so good back when they opened, but now the food is below average, at best. I spent around $25 on a bacon cheeseburger, and fries, and it was worse than fast food equivalents that are half the price. At least they have good beer. Having something with flavour was nice. The service was really good, but I won't be back. I'd rather get some cans from the LCBO and get some McDonald's. I'd save money, and have a better burger.

Atmosphere: 3

Food: 1

Service: 4

Kenzie A.

Used to come here once a week. Now lucky if we go once every 2-4 months. Won't be going back after today.Restaurant was 1/4 full, so wasn't busy. Arrived before 4pm.Server would only speak to my hubby.We ordered a rib dinner, pulled pork sandwich & calamari dish.We waited 53 minutes for our food to arrive!!! The pulled pork sandwich was cold, the fries you could tell had been redropped in the frier to warm them back up- so greasy. NEVER even got our calamari dish at all!!Bill was over $80 for wings, ribs, pulled pork & a sprite drink. Ridiculous.2nd time since mid January it's been bad service, we aren't going back.

Atmosphere: 3

Food: 2

Service: 1

nilm

Nice place and varieties of beer. Have been to this place before. It is a nice hangout place. Food was also good.

Atmosphere: 4

Food: 4

Service: 4

Christopher Whitty

A bit pricey but the food and beer is great.

Atmosphere: 5

Food: 5

Service: 5

Joel Holtz

Stopped in at Big Rig Kitchen before taking in the Senators game. How could we not support Senators D-man #4!Conveniently located just off the 417, we were able to easily grab a bite and then circle back for the game.Food was good and prices were on par with other pub style fare.We definitely enjoyed our meal and time at Big Rig.Our server was extremely friendly and our orders came out fast and hot.If you’re into craft beer, then plan to make a pit stop here and check out the local flavours.

Atmosphere: 4

Food: 4

Service: 5

MGudge

Service was great. Our server was personable, attentive and efficient. We showed up early and had no trouble being seated. The food overall was average. I had the Cajun fish burger which had practically no spice whatsoever, but was decent as a basic fish burger. Do not recommend the mashed potatoes and gravy; they were very bland and tasted like they may have been powdered; I did not eat them. My husband had fish and chips and said it was average. Our friends had the grilled salmon and vegetables. Apparently, it was “ok”.

kevin racine

Server was great and the beers were even

Atmosphere: 5

Food: 4

Service: 5

Geoffrey Campbell

Tasty beer and great pizza!

Atmosphere: 3

Food: 4

Service: 4

Patrick Brunet

Bouddah Bowl was underwhelming and bland. Carrots were not pickled, no poblano in the slaw and no cilantro in the dish at all. Broccoli seemed like it wasn't washed properly as it was gritty and seemed like it had sand in it. No good...take it off the

Atmosphere: 3

Food: 1

Service: 4

Dani V

Really loved the vegetarian food options here! The bean burger was amazing, along with the portobello mushroom burger.Really enjoyed the dark brewed beer and great customer service!

Atmosphere: 5

Food: 5

Service: 5

Josh Ayers

Great food!

Atmosphere: 5

Food: 5

Service: 5

sticks1215 BIG MAN

Ordered Nachos and Budha Bowl.Nachos were dry. Hardly anything on them but cheese. Few beans andJalapeños were dry.Budha bowl had rice that was uncooked. Broccoli was uncooked.Tofu was salty.Coleslaw was cabbage with blobs of mayo.This is the first review for a restaurant that I have ever written.Maybe today was an off day but this was a bad experience!Menu looked great but nothing good about it

Atmosphere: 3

Food: 1

Service: 2

Stephen Bellefeuille

Your waiting for everything from our service to show up drink orders and food orders I explained I was a diabetic and I needed to eat, I gave my order and it took her 40 minutes to bring me a plate of small french fries .The restaurant was not that busy more than half empty at the time.

Atmosphere: 2

Food: 2

Service: 1

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Big Rig Kitchen & Brewery - Iris

2750 Iris St, Ottawa, ON K2C 3C9
(613) 688-3336