My cocktail was very good but the food was horrible. The Bruschetta was good. My mother had the prosciutto pizza which tasted like a frozen pizza you could buy at the grocery store. I had the chicken scallopini marsala with the side of Alfredo. The Alfredo pasta was alright, but the marsala sauce was quite gross. However, the service was exceptional. The staff was extremely friendly and fast.
Atmosphere: 4
Food: 2
Service: 5
Ana Radar
Food was very bland and mediocre. Seems to be on par with the overall reputation of Canal Ritz on Ottawa forums.Fig pasta was excessively drenched with oil and ingredients did not go well together. It tasted poorly seasoned but maybe this was because the pasta was drowned in oil.Maybe it's worth going to for the outdoor patios, drinks only, and views of the Canal in the summer but not worth making the stop for food. I'd recommend One Elgin instead.I'm a little surprised that after years of this poor reputation by Ottawans they wouldn't revamp their menu or change their chefs, especially when the prime location continues to draw people in. They could fix this if they wanted to.PS There was also an ant infestation near our seat when we went in the winter.Parking: Parking lot available across the street.
Atmosphere: 5
Food: 1
Service: 4
Janice Ann Barclay
My daughter's wedding venue closed with only a few months to rebook. We reached out to the Canal Ritz. Chris met with us and he was so kind and compassionate. There were some things to work out and he really went out of his way to make it work. We stayed for a delicious lunch and we were treated to dessert. Even though we ended up going with another venue, we were more than pleased with our experience. We would definitely recommend the Canal Ritz for a special event. We'll return in the future. All in all a positive experience. Thank you and a special thanks to Chris for your personal attention.Parking: Parking lot is across the street.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Canal Ritz Burger, Salad
Steve Shugar
The food (2 pastas, 1 pizza, and 1 salad)was Good and the view was excellent (we were sitting in the glassed-in dining area). Unfortunately the coffee and cappuccino were tasteless and the service was less than attentive (especially considering the prices).I note that the other reviews are all over the map- perhaps it depends on which staff are cooking and serving when you visit!
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Smoked Salmon Salad
Marva Black
Great location, super server Anna.
Atmosphere: 5
Food: 5
Max
Went for a corporate brunch and loved it. Everything was so good leaving me going back for things multiple times.
Atmosphere: 5
Food: 5
Service: 5
sally j mclean
I've enjoyed this comfortable place for about 35 years I think! Love the central location with canal views. Even if it's too warm for skating, it's a delicious destination for lunch or dinner.
Atmosphere: 5
Food: 5
Service: 5
Александр Тригубенко
The food is absolutely ordinary.The service is good.
Atmosphere: 4
Food: 3
Service: 5
Kevin Shi
Service is friendly and quick and the views are nice.Unfortunately I ordered the shrimp, which was neither skewered, large, nor served with garlic butter as described on the menu. To be honest I’m fairly certain it was just your average prepeeled frozen shrimp from Walmart. It instead came with balsamic vinegar, which was not listed on the menu and is a condiment many people (myself included) do not like. I’m the type of person to never send food back since I dislike waste, and I would not have sent this back if I didn’t feel completely scammed by what I received. Our server handled it well and had it removed from the bill. Would highly recommend just taking this off the menu, I don’t see anyone not sending this back regardless of the surprise vinegar. Could see myself coming back for drinks but I won’t be back for food for sure.
Atmosphere: 4
Food: 1
Service: 5
michele blais-chauvin
Been eating there for many years. Unfortunately, the quality is not there anymore. The same dish (jambalaya) that was very good before was tasteless with a few overcooked shrimps, and 3 slices of sausage and chicken. Very sad…..
Great service,great food and wonderful drinks as alwaysWe love our Christmas parties in canal
Atmosphere: 5
Food: 5
Service: 5
Shena Riff
We booked a pre-holiday festive work gathering for 55 people and were delighted with the planning and end result! Planning was very easy; the manager Chris accommodated last minute changes to our number and allowed us lots of say on dietary needs of our group. The staff serving food and beverages were wonderful; attentive and charismatic. The cocktail party food was substantial; lots to go around with delicious pizzas hot from the oven, and charcuterie board, fresh bread, fresh fruit and vegetables. There was lots of space with delightful ambiance in the Solarium. A perfect evening. Thank you!Dietary restrictions: Were able to accommodate vegetarian diet, gluten free diet and tree nut allergy.Wheelchair accessibility: Solarium is wheelchair accessible.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Charcuterie Board, Pear and Brie Pizza
rishi bhalla
It's one of the best restaurants I've ever been so far. Everything was amazing. Brooke was excellent in her customer service. I had one of the most memorable days of my life there yesterday ! I highly recommend this beautiful restaurant.Regards,Rishi
Atmosphere: 5
Food: 5
Service: 5
Scarlett Russell
Recently had supper there with group of people and was extremely disappointed with the food and service. We were rushed throughout by our waitress, who didn’t seem to want to be there, and when the food arrived it was lukewarm, lacking in flavor and just not great,,,especially for the price. I know someone in our group told the waitress her meal was lacking in flavour and was told to just add salt and pepper to it. And at the end when our bills arrived, our waitress pointed out that while the gratuity was included, we could always leave more. I hadn’t been to the Ritz for many years but will definitely not be going back again.
Food: 1
Service: 1
George Sandoval
A Nice Little Gem With A Lovely Canal ViewWe came here for lunch (Nov 11) to celebrate a special birthday with a view of Rideau Canal. We were not disappointed. That was the real reason we considered coming to Canal Ritz.For the next hour we enjoyed the lovely view facing the canal. It is not the best ideal timing now that Fall is nearing the end but we still enjoyed the moment. The restaurant had its own parking lot which was very nice. The meals were quite good. Myself had the Canal Ritz burger while my wife had the special; Seafood Fettucine (w/ mussels). Meals were fresh and tasty. The Irish coffee, gelato and cream-cheese pie were also great. The waitress was quite nice and even offered to take pictures of us.I will definitely come back here again, but maybe in the summer or Spring to enjoy the outdoors.Parking: Free parking is a big plus, otherwise difficult to find around The Glebe
My cocktail was very good but the food was horrible. The Bruschetta was good. My mother had the prosciutto pizza which tasted like a frozen pizza you could buy at the grocery store. I had the chicken scallopini marsala with the side of Alfredo. The Alfredo pasta was alright, but the marsala sauce was quite gross. However, the service was exceptional. The staff was extremely friendly and fast.
Atmosphere: 4
Food: 2
Service: 5
Food was very bland and mediocre. Seems to be on par with the overall reputation of Canal Ritz on Ottawa forums.Fig pasta was excessively drenched with oil and ingredients did not go well together. It tasted poorly seasoned but maybe this was because the pasta was drowned in oil.Maybe it's worth going to for the outdoor patios, drinks only, and views of the Canal in the summer but not worth making the stop for food. I'd recommend One Elgin instead.I'm a little surprised that after years of this poor reputation by Ottawans they wouldn't revamp their menu or change their chefs, especially when the prime location continues to draw people in. They could fix this if they wanted to.PS There was also an ant infestation near our seat when we went in the winter.Parking: Parking lot available across the street.
Atmosphere: 5
Food: 1
Service: 4
My daughter's wedding venue closed with only a few months to rebook. We reached out to the Canal Ritz. Chris met with us and he was so kind and compassionate. There were some things to work out and he really went out of his way to make it work. We stayed for a delicious lunch and we were treated to dessert. Even though we ended up going with another venue, we were more than pleased with our experience. We would definitely recommend the Canal Ritz for a special event. We'll return in the future. All in all a positive experience. Thank you and a special thanks to Chris for your personal attention.Parking: Parking lot is across the street.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Canal Ritz Burger, Salad
The food (2 pastas, 1 pizza, and 1 salad)was Good and the view was excellent (we were sitting in the glassed-in dining area). Unfortunately the coffee and cappuccino were tasteless and the service was less than attentive (especially considering the prices).I note that the other reviews are all over the map- perhaps it depends on which staff are cooking and serving when you visit!
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Smoked Salmon Salad
Great location, super server Anna.
Atmosphere: 5
Food: 5
Went for a corporate brunch and loved it. Everything was so good leaving me going back for things multiple times.
Atmosphere: 5
Food: 5
Service: 5
I've enjoyed this comfortable place for about 35 years I think! Love the central location with canal views. Even if it's too warm for skating, it's a delicious destination for lunch or dinner.
Atmosphere: 5
Food: 5
Service: 5
The food is absolutely ordinary.The service is good.
Atmosphere: 4
Food: 3
Service: 5
Service is friendly and quick and the views are nice.Unfortunately I ordered the shrimp, which was neither skewered, large, nor served with garlic butter as described on the menu. To be honest I’m fairly certain it was just your average prepeeled frozen shrimp from Walmart. It instead came with balsamic vinegar, which was not listed on the menu and is a condiment many people (myself included) do not like. I’m the type of person to never send food back since I dislike waste, and I would not have sent this back if I didn’t feel completely scammed by what I received. Our server handled it well and had it removed from the bill. Would highly recommend just taking this off the menu, I don’t see anyone not sending this back regardless of the surprise vinegar. Could see myself coming back for drinks but I won’t be back for food for sure.
Atmosphere: 4
Food: 1
Service: 5
Been eating there for many years. Unfortunately, the quality is not there anymore. The same dish (jambalaya) that was very good before was tasteless with a few overcooked shrimps, and 3 slices of sausage and chicken. Very sad…..
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
Great service,great food and wonderful drinks as alwaysWe love our Christmas parties in canal
Atmosphere: 5
Food: 5
Service: 5
We booked a pre-holiday festive work gathering for 55 people and were delighted with the planning and end result! Planning was very easy; the manager Chris accommodated last minute changes to our number and allowed us lots of say on dietary needs of our group. The staff serving food and beverages were wonderful; attentive and charismatic. The cocktail party food was substantial; lots to go around with delicious pizzas hot from the oven, and charcuterie board, fresh bread, fresh fruit and vegetables. There was lots of space with delightful ambiance in the Solarium. A perfect evening. Thank you!Dietary restrictions: Were able to accommodate vegetarian diet, gluten free diet and tree nut allergy.Wheelchair accessibility: Solarium is wheelchair accessible.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Charcuterie Board, Pear and Brie Pizza
It's one of the best restaurants I've ever been so far. Everything was amazing. Brooke was excellent in her customer service. I had one of the most memorable days of my life there yesterday ! I highly recommend this beautiful restaurant.Regards,Rishi
Atmosphere: 5
Food: 5
Service: 5
Recently had supper there with group of people and was extremely disappointed with the food and service. We were rushed throughout by our waitress, who didn’t seem to want to be there, and when the food arrived it was lukewarm, lacking in flavor and just not great,,,especially for the price. I know someone in our group told the waitress her meal was lacking in flavour and was told to just add salt and pepper to it. And at the end when our bills arrived, our waitress pointed out that while the gratuity was included, we could always leave more. I hadn’t been to the Ritz for many years but will definitely not be going back again.
Food: 1
Service: 1
A Nice Little Gem With A Lovely Canal ViewWe came here for lunch (Nov 11) to celebrate a special birthday with a view of Rideau Canal. We were not disappointed. That was the real reason we considered coming to Canal Ritz.For the next hour we enjoyed the lovely view facing the canal. It is not the best ideal timing now that Fall is nearing the end but we still enjoyed the moment. The restaurant had its own parking lot which was very nice. The meals were quite good. Myself had the Canal Ritz burger while my wife had the special; Seafood Fettucine (w/ mussels). Meals were fresh and tasty. The Irish coffee, gelato and cream-cheese pie were also great. The waitress was quite nice and even offered to take pictures of us.I will definitely come back here again, but maybe in the summer or Spring to enjoy the outdoors.Parking: Free parking is a big plus, otherwise difficult to find around The Glebe
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Canal Ritz Burger, Cheesecake