I've been to around 15 Starbucks in Ottawa and the Holland Cross location is - by FAR the best locationThe staff is wonderful and the coffee always is amazing - 10/10 I've been going there once a week for the past year and I won't stop
Atmosphere: 5
Food: 5
Service: 5
D Bert
Most morning before work I just sit there, sip my coffee and eat my egg bits. Never been asked to leave or felt rushed. My food is ready in minutes, my latte is the same comforting one, the service is simply incredible. They speak and you see the smile and you can hear it as sit there. They serve all with the same patience and compassion and truly listen to their customer. Bathrooms, tables and floor are clean regularly. Love music variety and space layout. Best Starbuck in town.Dietary restrictions: All sorts of milk option for your latte.
Atmosphere: 5
Food: 5
Service: 5
saman ebrahimpour
It’s always great
Ed B
Ordered in the app at 8am (store is supposed to open at 7am). Got there at 815am and it was closed and no signs of anyone there. If you have posted hours you should at least stick to them.
Service: 1
Lysa Norm
Naomi customer service was amazing!! Food and drinks made perfectly too!!
Atmosphere: 5
Food: 5
Service: 5
ALEX BASTRAKOV
Bad service. There is indicated that the cafe is open from 7 in the morning. It was closed, but there was no respect from the employees who were inside, they did not open and did not come to explain what was wrong. I waited from 7:45 to 7:55 and left with nothing.
Service: 1
Ritaf Doc
I’m a regular customer for Starbucks as I love their coffee ,at this location there was a sign of 50% off on cups and mugs but it was a misleading, and I ordered a dry cappuccino and got a latte, so I said please I want what I ordered ( dry cappuccino) the lady who prepare the drinks wanted me to have what she prepared!! Which of course I didn’t…Well in my opinion the staff should be trained more on preparing drinks and not arguing customers who simply wanted their coffee the way they like it..
Service: 1
Emma May
Overpriced but nice staff at this location. The coffee cake is great !
Atmosphere: 2
Food: 3
Service: 5
Hichem Bouslama
The staff is not cheerful. I asked for a latter decaf, they mixed Americana with hot water from the tap and gave it to me. Imagine paying $5+ for hot water from the tap. I asked them to replace my coffee with a normal coffee, and they did, which was ok.
Very fast service and drinks are always on point and never taste any different from the last time you had it which is a plus cuz you will never be disappointed by a “smth is off” drink!
Atmosphere: 5
Food: 5
Service: 5
Marsha Creagh
I recently visited this Starbucks and had a mixed experience. While the location was convenient and the staff friendly and quick, I was disappointed to find that they were unable to serve me a water with dragon fruit pieces, which is something I have enjoyed paying for in the past. Additionally, I found the pricing confusing when they tried to charge me for something that is typically free. On the other hand, I appreciated the early opening hours and the availability of coffee and pastries, which helped me start my day off right. Overall, I would recommend this place for its convenient location and friendly staff, but would caution customers to be aware of potential pricing confusion.
Atmosphere: 3
Food: 4
Service: 3
Chantal Ludeki
Consistently great quality of food and service!
Lina Barakat
Smaller location but the baristas were wonderful. A good shop near work to get a pick me up.Dietary restrictions: Ordered lactose free milk. Other milk options available at an additional cost.
I've been to around 15 Starbucks in Ottawa and the Holland Cross location is - by FAR the best locationThe staff is wonderful and the coffee always is amazing - 10/10 I've been going there once a week for the past year and I won't stop
Atmosphere: 5
Food: 5
Service: 5
Most morning before work I just sit there, sip my coffee and eat my egg bits. Never been asked to leave or felt rushed. My food is ready in minutes, my latte is the same comforting one, the service is simply incredible. They speak and you see the smile and you can hear it as sit there. They serve all with the same patience and compassion and truly listen to their customer. Bathrooms, tables and floor are clean regularly. Love music variety and space layout. Best Starbuck in town.Dietary restrictions: All sorts of milk option for your latte.
Atmosphere: 5
Food: 5
Service: 5
It’s always great
Ordered in the app at 8am (store is supposed to open at 7am). Got there at 815am and it was closed and no signs of anyone there. If you have posted hours you should at least stick to them.
Service: 1
Naomi customer service was amazing!! Food and drinks made perfectly too!!
Atmosphere: 5
Food: 5
Service: 5
Bad service. There is indicated that the cafe is open from 7 in the morning. It was closed, but there was no respect from the employees who were inside, they did not open and did not come to explain what was wrong. I waited from 7:45 to 7:55 and left with nothing.
Service: 1
I’m a regular customer for Starbucks as I love their coffee ,at this location there was a sign of 50% off on cups and mugs but it was a misleading, and I ordered a dry cappuccino and got a latte, so I said please I want what I ordered ( dry cappuccino) the lady who prepare the drinks wanted me to have what she prepared!! Which of course I didn’t…Well in my opinion the staff should be trained more on preparing drinks and not arguing customers who simply wanted their coffee the way they like it..
Service: 1
Overpriced but nice staff at this location. The coffee cake is great !
Atmosphere: 2
Food: 3
Service: 5
The staff is not cheerful. I asked for a latter decaf, they mixed Americana with hot water from the tap and gave it to me. Imagine paying $5+ for hot water from the tap. I asked them to replace my coffee with a normal coffee, and they did, which was ok.
Atmosphere: 1
Food: 2
Service: 1
Great, and friendly place period.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Nice staff. Really crowded and loud.
Atmosphere: 3
Food: 4
Service: 5
Very fast service and drinks are always on point and never taste any different from the last time you had it which is a plus cuz you will never be disappointed by a “smth is off” drink!
Atmosphere: 5
Food: 5
Service: 5
I recently visited this Starbucks and had a mixed experience. While the location was convenient and the staff friendly and quick, I was disappointed to find that they were unable to serve me a water with dragon fruit pieces, which is something I have enjoyed paying for in the past. Additionally, I found the pricing confusing when they tried to charge me for something that is typically free. On the other hand, I appreciated the early opening hours and the availability of coffee and pastries, which helped me start my day off right. Overall, I would recommend this place for its convenient location and friendly staff, but would caution customers to be aware of potential pricing confusion.
Atmosphere: 3
Food: 4
Service: 3
Consistently great quality of food and service!
Smaller location but the baristas were wonderful. A good shop near work to get a pick me up.Dietary restrictions: Ordered lactose free milk. Other milk options available at an additional cost.
Atmosphere: 4
Service: 4