Was in the mall and decided to get Subway for lunch. My daughter is allergic to dairy and I am allergic to gluten. Lucas was working and didn't bat an eye at our weird requests. He went above and beyond what other Subways have done to ensure I didn't get bread crumbs on my food like pulling out the new lettuce container to grab lettuce from. Will definitely recommend to everyone.Dietary restrictions: Subway has protocols in place for celiac and gluten insensitivity. They list all ingredients on their website. They have gluten free and dairy free options.
Atmosphere: 5
Food: 5
Service: 5
Cuong Nguyen
First time shopping here. Ordered using official app and picked up order without issue. Experience was fine.#14 is chef’s way is not bad.
Atmosphere: 5
Food: 5
Service: 5
rishi bhalla
Awesome customer service & food. They warm up my food as well in the microwave.Thanks everyone ! The manager whose name is Josh, & other team members named Amelie, Ken, Roxy, Manas, Raghu & Fatuma are all awesome. Other team members are also really nice, i just don't know their name. I work as a Team Lead at Sport Chek so I understand the efforts of people working in retail & customer service sector.Regards,Rishi Bhalla
Atmosphere: 5
Food: 5
Service: 5
L N
Everytime I come to this location inside the stlaurent mall, Josh the manager is super polite and friendly always listens to my request. Food and veggies are always fresh. Overall better than any subway in ottawa. Makes you always wanna eat here.Vegetarian options: Plenty of options
Atmosphere: 5
Food: 5
Service: 5
rober babuna
Best Long crispy chicken white Italian I’ve ever tasted I love your Drinks as well from now on I will buy sandwiches from Subway haha ?
Shane Storie
I have eaten here twice in the last two days while I am in Ottawa on business. Yesterday the sub and service was what you would expect. Today, the sub was surprisingly fresh, the staff very friendly, and they stuffed my sub full of veggies. I was impressed as I haven't seen this happen at a subway in years. I'd highly recommend this place if you happen to be at St. Laurent Shopping Mall.
Atmosphere: 3
Food: 5
Service: 5
florence guilbeault
Clean . Fast and friendly service. Food is excellent .
Atmosphere: 5
Food: 5
Service: 5
Marc Dsh
Always a great sandwich and excellent service. A habitual haunt of mine. Never disappointed.
Atmosphere: 4
Food: 5
Service: 5
Raymond
I occasionally buy a sub at this location. I don't like sauces and mustard on my sub so I always ask that they use a clean knife to cut my sub. One small-minded employee there always makes a comment that all their knives are clean when we can clearly see some knives on the counter with food residue. Clean up your attitude boy. Be more polite with the customers.
maya larch
Very fast fresh and friendlyVegetarian options: They give aduch you want patientlyParking: Nice place to park on top 2nd level and fastDietary restrictions: Lots of choice healthy
I went in yesterday around 7:15 pm. The food was good, but the man cashier cheated by adding a tip to my bill as dine in while it was take out. Check your bill before making a payment.
cat wildcat
Came with my kids today. Sandwich was good the little blond that works there was amazing and very attentive. Just found it really sad that she was there alone taking care of everything….I did eventually see a red head come out, she wasn’t very friendly and ignored a lot of the customers which again is sad.
Sanaz Moaven
Crispy chicken was not eatable. The chicken was so raw and full of skin and bad things inside and outside even with one bite we realized we have to put it in garbage. We did not go to them but we bought a sushi after all. We had to pay twice for food because of the bad quality.
Valkyrie Budarick
This location showed me that you can request new veggies from the back when you have allergies to avoid cross contamination.
chaitanya handa
Very bad customer service we came 8 minutes before the time to close and was asked rudely by the red coloured hair girl that we are not serving you and I asked in a nice way that there is still 8 minutes. Asked us to get out from there and was using inappropriate language with us after requesting humbly to her. There was 2 cashier and both of them were rude with us
Was in the mall and decided to get Subway for lunch. My daughter is allergic to dairy and I am allergic to gluten. Lucas was working and didn't bat an eye at our weird requests. He went above and beyond what other Subways have done to ensure I didn't get bread crumbs on my food like pulling out the new lettuce container to grab lettuce from. Will definitely recommend to everyone.Dietary restrictions: Subway has protocols in place for celiac and gluten insensitivity. They list all ingredients on their website. They have gluten free and dairy free options.
Atmosphere: 5
Food: 5
Service: 5
First time shopping here. Ordered using official app and picked up order without issue. Experience was fine.#14 is chef’s way is not bad.
Atmosphere: 5
Food: 5
Service: 5
Awesome customer service & food. They warm up my food as well in the microwave.Thanks everyone ! The manager whose name is Josh, & other team members named Amelie, Ken, Roxy, Manas, Raghu & Fatuma are all awesome. Other team members are also really nice, i just don't know their name. I work as a Team Lead at Sport Chek so I understand the efforts of people working in retail & customer service sector.Regards,Rishi Bhalla
Atmosphere: 5
Food: 5
Service: 5
Everytime I come to this location inside the stlaurent mall, Josh the manager is super polite and friendly always listens to my request. Food and veggies are always fresh. Overall better than any subway in ottawa. Makes you always wanna eat here.Vegetarian options: Plenty of options
Atmosphere: 5
Food: 5
Service: 5
Best Long crispy chicken white Italian I’ve ever tasted I love your Drinks as well from now on I will buy sandwiches from Subway haha ?
I have eaten here twice in the last two days while I am in Ottawa on business. Yesterday the sub and service was what you would expect. Today, the sub was surprisingly fresh, the staff very friendly, and they stuffed my sub full of veggies. I was impressed as I haven't seen this happen at a subway in years. I'd highly recommend this place if you happen to be at St. Laurent Shopping Mall.
Atmosphere: 3
Food: 5
Service: 5
Clean . Fast and friendly service. Food is excellent .
Atmosphere: 5
Food: 5
Service: 5
Always a great sandwich and excellent service. A habitual haunt of mine. Never disappointed.
Atmosphere: 4
Food: 5
Service: 5
I occasionally buy a sub at this location. I don't like sauces and mustard on my sub so I always ask that they use a clean knife to cut my sub. One small-minded employee there always makes a comment that all their knives are clean when we can clearly see some knives on the counter with food residue. Clean up your attitude boy. Be more polite with the customers.
Very fast fresh and friendlyVegetarian options: They give aduch you want patientlyParking: Nice place to park on top 2nd level and fastDietary restrictions: Lots of choice healthy
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
I went in yesterday around 7:15 pm. The food was good, but the man cashier cheated by adding a tip to my bill as dine in while it was take out. Check your bill before making a payment.
Came with my kids today. Sandwich was good the little blond that works there was amazing and very attentive. Just found it really sad that she was there alone taking care of everything….I did eventually see a red head come out, she wasn’t very friendly and ignored a lot of the customers which again is sad.
Crispy chicken was not eatable. The chicken was so raw and full of skin and bad things inside and outside even with one bite we realized we have to put it in garbage. We did not go to them but we bought a sushi after all. We had to pay twice for food because of the bad quality.
This location showed me that you can request new veggies from the back when you have allergies to avoid cross contamination.
Very bad customer service we came 8 minutes before the time to close and was asked rudely by the red coloured hair girl that we are not serving you and I asked in a nice way that there is still 8 minutes. Asked us to get out from there and was using inappropriate language with us after requesting humbly to her. There was 2 cashier and both of them were rude with us