Subway

973 Montréal Rd Unit 1, Ottawa
(613) 749-9467

Recent Reviews

Nicole Roy

This was a trip in that felt very unwelcoming, the employee was very dry and seemed very aggravated and dry. As a person who has been working in the restaurant industry for over 20 years this was sad, I felt horrible for the young man in training because his trainer the same dry employee didn’t seem thrilled with having to spend his evening training.All the chairs were up, making it awkward for all customers to want to dine in, because it felt like we shouldn’t be there.Bread was very tough and although wasn’t it was like eating stale bread. Every insert was completely frosted over with ice, which was also concerning the brisket was very tough and dry because it was so cold and then toasted up the quality wasn’t there.When my husband told the employee our meals where combos the response “what do you want with it” was cold, and rude, like how dare we now ask for a combo, our lids where aggressively shoved in our cups with the straws breaking the lids. While getting ready to pay an Uber order came in, and the employee ripped the ticket order and agressively handed it to the young man folded up and sent him on his way, no words no nothing. I so badly wanted to tell the employee in training I felt sad for him, but we went and sat down to eat, I was so uncomfortable being in there we didn’t finish our food, we packed it up and left. Politely put the chairs back up. We won’t be back.

Atmosphere: 2

Food: 3

Service: 2

Daniel Rudd

Made incredibly rude comments to the man I brought to lunch there.

Service: 1

Julie Kim

Super disappointed. This location is notorious for skimping on the toppings, but today was beyond anything I've ever seen. It sucks because I was super excited for Subway today and I got what I think is more bread and sauce than anything else. For size reference, the entire grilled chicken sub with toppings (I asked for all the veggies, and extra too) was the size of a 1 sheet lint roller.

Atmosphere: 1

Food: 1

Service: 1

Mo Said

The worker clearly doesn’t wanna work at all giving customers side eyes and saying that not fresh bread is the same as the fresh one literally to my face what kind of worker does that. I’ve worked at subway before and you guys are the worst Subway I had ever went into I really hope this comment changes something if y’all wanna succeed. Thank you. ?

Atmosphere: 1

Food: 1

Service: 1

L N

This location is simply amazing the moment I walked in i was greated by smit, he was also very pleasant and listened to me with the smallest details, my wife is pregnant and likes er sandwich a specific way and that was great. Also the food was fresh and especially the veggies. This subway is one of the few that has great service. I specifically come to this one because all there employees are great. But smit was outstanding with the service at one of my visits.

Atmosphere: 5

Food: 5

Service: 5

Arjuna Solis

In my opinion, the vegetarian sandwich is just a salad between two breads. They need to improve the vegetarian sandwich. However, the service was excellent.

Atmosphere: 5

Food: 1

Service: 5

Robyn Rose

I just had a sub from here today, enjoying it at this moment. Customer service was great, super friendly, also the sandwich was made perfectly, i don't think you can make it any better than this. I haven't eaten much in a couple of days because if been sick with the flu but this sandwich has really helped me recover.

Atmosphere: 5

Food: 5

Service: 5

Marc Armen

These were some of the best subs my girlfriend and I had! I commend the young lady behind counter for making us loyal customers too!

Atmosphere: 4

Food: 5

Service: 5

Keagan Peterson

Expensive for what you get! Ordering experiences: I’ve never had a correctly made or temperature sandwich from this location. Pick up experience: sub par relative to other Subway locations in a very odd intersection. I tend to avoid this location as it trends further into the “lower quality” side of Subway.Parking: Odd maneuvering required.

Atmosphere: 3

Food: 2

Service: 1

George Bacioiu

The subway was tasty but super expensive... I could have had a sit down dinner in a family restaurant with the money

Atmosphere: 3

Food: 5

Service: 3

Kimmie Kohl

The customer service at this location is always great! I go out of my way to come to this location. Also, my order is always good too. (:

Mathew Newcombe

Great experience, said yes to all requests! Great food, great service! Very accommodating!

Romulus Olivier

Issa Subway! What can I say? The person who served us was working alone. A lot of people came in at once, but he handled it great!

Atmosphere: 5

Food: 5

Service: 5

Trinity Gagnon

They changed their cookies!!! This was the best part of subway and one of the main reasons i would get food from here. Sad

Sameer Ahmed

Easy parking access, lovely staff which handed me a token for a free subway on completion of six purchases, cozy place to have a date over a sub and very well maintained inside.

Atmosphere: 4

Food: 4

Service: 5

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