Subway

2745 Iris St, Ottawa
(613) 721-8000

Recent Reviews

Lina Ladicani

I would never recommend this location to any friend , poor service and unfriendly staff that is rushing you with your order, very cheap and you don't get for I will go to a different location next time

Atmosphere: 1

Food: 1

Service: 1

Meet Narola

The worst subway i have ever been to since 6 years this change my way to look at subway i saw the guy dropping chicken in the lettuce and i ordered a veggie delight can you imagin it. He said “every subway is different”. I guess he didn’t knew the meaning of franchise. Subway should close this location cause i have cancelled subway from this day and 2 other people who were with me and this will create a chain after i say this experience to all my close friends relatives. SHAMEFUL NONSENSE. (Justin)

Atmosphere: 1

Food: 1

Service: 1

roshan pandey

Hello sir sir please if you have any work message us

cynthia willis

My experience sucked at this restaurant, my sub had burnt pizza sauce, doughy bread, it was gross and I would like a response from subway after I contacted them, still haven't heard

Atmosphere: 1

Food: 1

Service: 1

Nicholas L

I had a very disturbing experience at this restaurant yesterday with the manager Mark Nur. There was a very long lineup of customers and one of the staff went out a few times to try and bring somebody their sub who ordered curbside pickup. He couldn’t find the person initially but after several attempts he did. When he came back he started talking about the woman and her appearance in a very rude and unprofessional way… mocking her and saying “you didn’t even cut my sub in half?” Rolling his eyes… etc. When it was my time to order I told them this was unprofessional and they denied it. I asked to speak to the manager and Mark rudely said “I am the manager” and proceeded to be extremely condescending, rude and at times aggressive. I was extremely uncomfortable to the point where I tried to contact Subway HQ which is impossible as the number no longer works and their online form wasn’t functioning properly either. Additionally, the staff were not clean or hygienic whatsoever. I couldn’t bring myself to eat my meal that was prepared by people who don’t follow basic sanitary procedures like changing gloves between handling money and food or wiping sweat off their face and then grabbing your sub. Avoid this place at all costs… there are much better places to eat in the area where you will be respected and actually be served edible food.

Atmosphere: 1

Food: 1

Service: 1

Christopher Harrison

Ordered from their app for pick upOrdered 4 subs, Only 1 was made correctlyThe order was over 60 dollars, i would hope that it would have been correctly as ordered

Atmosphere: 2

Food: 1

Service: 2

Barb Proulx

Good food and great service.

Nick Ward

Not the fastest but very kind staff

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Little Italy

UPADHYAY MOHIT

Use the same knife to cut bacon sandwich and veg sandwich. I am pure veg. Didn’t change knife. Upon asking them told me that you should told us first to use different knife. First time hearing that

Atmosphere: 5

Food: 5

Service: 1

Chantal Cléroux

I used to like this location but I find them very sloppy with the food. First of all, they have a girl at the cash with no gloves obviously, but then she grabs the handle of the toaster tray and takes a sub out of the oven, but then puts gloves on after and touches it again and then starts dressing the food. So basically, you're germing it up and then putting gloves on and germing up the gloves. Then, they are extremely sloppy on the toppings, I ask for extra onions and she slaps on a handful and doesn't spread them out. I also got a meatballs sub and the guy didn't straighten out the meatballs so two of them are literally beside each other. Maybe it's not a big deal, but it seems careless. I understand this is a busy location, but it's just getting worse.

Atmosphere: 3

Food: 3

Service: 2

Em T

Not sure of a management change but this location isn't the best. It used to be one of the best. Asked for extra pickles, got literally three. Barely any sauce. Two slices of cucumber. Saddest sub. Not sure if the guy was just having a bad day or just decided to save on product but not impressed. This is the second time this has happened recently and we're over it.

Aaron L

Our family considered this place top notch for service until they hired some dude named brad. He's rude and lacks any sort of common courtesy. He's the reason we didn't dine there for over a year and wont be returning after our last visit

Shauna Martin

The lady working was super friendly and did everything she could to make things right. Unfortunately, the soup was cold - she warmed in microwave to barely like warm. The mushroom soup was decent, the beef barely my boyfriend did not like at all. The subs were well made, though they didn't have the bread we wanted, finally the fountain drinks were horrible. The lady was very nice and let me upgrade to a bottle instead. I did get very sick shortly after eating here.

Atmosphere: 4

Food: 1

Service: 5

Logan

You know what you're when you go to Subway; atleast you hope. This location checks all the boxes. Clean, friendly and signature Subway taste.

Atmosphere: 5

Food: 5

Service: 5

M S

Vegetables are often rotting, meat not heated to safe temperature (still frozen in middle).Parking: Parking is always full

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