I usually have a great experience at this location until today at 10:05am. I ordered a small ice cap and asked for two packs of hockey trading cards. The younger woman in the speaker drive thru responded rudely saying “no you can’t have them actually bc we have none left” as rude as humanly possible. Then I let them know nicely there was a sign up saying they had them. She yelled in the speaker “EXCUSE ME? What did you say?” When I came to the window, I asked if there was a problem because I didn’t quite understand why they were speaking to me in such a conflicting manner.Honestly I get having a bad day sometimes,But this type of customer service is absolutely shameful and the two young women who were at the window and on the drive thru speaker were absolutely horrible.Thank you for turning your bad day onto me.I would like to be contacted by a manager about this.
Marc L
You're typical Tim Horton's experience. Great friendly service.
Atmosphere: 5
Food: 5
Service: 5
Glen Boyer
I have been going here for years now and only because it’s the only near location but I have to be honest this place needs major help in many ways let’s start by management very poor and always seem to prioritize drive true before in store customers and wait time expect minimum 15 minutes wait on a good day and not to forget your order will always be missing items or not what you ordered what’s so ever and also run out of food when it’s the middle of the afternoon and you just waited 15 to 25 minutes just to be told that they don’t have it and let’s not forget how dirty this place always seems surprised they haven’t been shut down by now
Atmosphere: 1
Food: 1
Service: 1
R J C
Always open on time, fast drive through, friendly staff.
Atmosphere: 3
Food: 4
Service: 5
ziad hassan
For sure the worst one in Ottawa.I think in all
Atmosphere: 1
Food: 1
Service: 1
Anthony Lima
It's Timmy'
Atmosphere: 3
Food: 3
Service: 3
Christian Ohaedeghasi
Favorite place to always grab my French vanilla coffee!?
Dark roast double double and a Boston cream doughnut. How can I go
Atmosphere: 4
Food: 4
Service: 4
Mohammed Yousef
Lovely
Atmosphere: 5
Food: 5
Service: 5
Mo ElFar
Our experience was good in this branch.Parking: Easy parking
Atmosphere: 5
Food: 5
Service: 5
Mohamad Homsy
they have always mistakessometimes on the line take three cars then return to me today i have taken small dark roast and mduim take of me 6 dollars back 5. cent i didnt noticed what happened until arrive to my home my letters be carful you have thousand of customers
Good people.
Atmosphere: 5
Food: 5
Service: 5
Great place Quick Service friendly people working
Atmosphere: 5
Food: 5
Service: 5
Nice and quick service
I usually have a great experience at this location until today at 10:05am. I ordered a small ice cap and asked for two packs of hockey trading cards. The younger woman in the speaker drive thru responded rudely saying “no you can’t have them actually bc we have none left” as rude as humanly possible. Then I let them know nicely there was a sign up saying they had them. She yelled in the speaker “EXCUSE ME? What did you say?” When I came to the window, I asked if there was a problem because I didn’t quite understand why they were speaking to me in such a conflicting manner.Honestly I get having a bad day sometimes,But this type of customer service is absolutely shameful and the two young women who were at the window and on the drive thru speaker were absolutely horrible.Thank you for turning your bad day onto me.I would like to be contacted by a manager about this.
You're typical Tim Horton's experience. Great friendly service.
Atmosphere: 5
Food: 5
Service: 5
I have been going here for years now and only because it’s the only near location but I have to be honest this place needs major help in many ways let’s start by management very poor and always seem to prioritize drive true before in store customers and wait time expect minimum 15 minutes wait on a good day and not to forget your order will always be missing items or not what you ordered what’s so ever and also run out of food when it’s the middle of the afternoon and you just waited 15 to 25 minutes just to be told that they don’t have it and let’s not forget how dirty this place always seems surprised they haven’t been shut down by now
Atmosphere: 1
Food: 1
Service: 1
Always open on time, fast drive through, friendly staff.
Atmosphere: 3
Food: 4
Service: 5
For sure the worst one in Ottawa.I think in all
Atmosphere: 1
Food: 1
Service: 1
It's Timmy'
Atmosphere: 3
Food: 3
Service: 3
Favorite place to always grab my French vanilla coffee!?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very good Cafe, good place to spend a
Atmosphere: 5
Food: 5
Service: 5
Dark roast double double and a Boston cream doughnut. How can I go
Atmosphere: 4
Food: 4
Service: 4
Lovely
Atmosphere: 5
Food: 5
Service: 5
Our experience was good in this branch.Parking: Easy parking
Atmosphere: 5
Food: 5
Service: 5
they have always mistakessometimes on the line take three cars then return to me today i have taken small dark roast and mduim take of me 6 dollars back 5. cent i didnt noticed what happened until arrive to my home my letters be carful you have thousand of customers