Trattoria Caffè Italia

254 Preston St, Ottawa
(613) 236-1081

Recent Reviews

Jessica M-C. Guindon

Wow! It was my first time there! The homemade pasta is to die for! I also liked the ambiance of the restaurant.The one thing I didn't prefer was that the table seated next to us (10min after) was brought water's and drink menus before us.

Atmosphere: 5

Food: 5

Service: 4

Gaurang Ahuja

Very disappointing experience at this restaurant. Met a friend for dinner, but we were both unhappy with the food.We started with a minestrone soup, which had way too much pepper. All I really tasted was pepper when having it.For the mains; we decided to share one pizza and pasta each. We got the Norcini pizza and a Rigatoni Giuliana pasta. The pizza base tasted quite bad, and had a rubbery sort of texture. The pasta was better, but nothing great.For dessert we ordered one tiramisu and one fudge cheesecake. The tiramisu was so dry that I ended up returning it after two bites. In those two bites, I didn’t taste much coffee either. The cheesecake on the other hand was quite nice and I asked for my tiramisu to be replaced with another slice of the cheesecake instead.Overall, wouldn’t recommend going here. I’m sure there are other better Italian places.Vegetarian options: We got vegetarian minestrone soup.

Atmosphere: 3

Food: 2

Service: 2

Greg Laws

Back to this restaurant after a 15+ year gap (while we were living elsewhere) and everything is still great. Table wait staff were very well trained and the maitre d's were attentive, personable and were easy to converse with. Both dishes that we chose and the appetizer were large, generous portions that we took home. They have a whole page in the menu dedicated to gluten free options (not just footnotes).

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Fried Zucchini

W Fitzgerald

Italian food, good service, recommended to get

Atmosphere: 5

Food: 5

Service: 5

Ally McLennan

Love this restaurant. Excellent service and food.

Atmosphere: 5

Food: 5

Service: 5

Darren Drader

Delicious food and tremendous service keeps me coming back whenever I can. Highly recommended!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Veal Marsala

Tam Phung

Had a date night with my partner here and the service and food was phenomenal. Had a spicy sausage penne dish with calamari. Environment was classy, calamari was light and well salted/tasty, while my main penne dish was amazing. Our waitress killed it and was always attentive to our table :)

Atmosphere: 5

Food: 5

Service: 5

Melinda None

The parking lots staff is so weird, aggressive and make us uncomfortable. He will check everyone who parked there, is the restaurant customer or not. and while asking he touched my car (which made me very uncomfortable). I don’t know why he asked, because I must be the customer if I walking in the building. Never face that situation before ?

Atmosphere: 1

Food: 3

Service: 1

Peter Henry

Very nice atmosphere and the food was fantastic. Very "Italian" decor. Many waiting staff to take care of you. The accordion player added a nice touch last night. We had bruschetta, chicken, pizza, spaghetti, all were great. Meals were hot, very tasty and enough to fill you up. Desserts of crème brûlée and tartufo were also great.Parking: Need to take a ticket from the attendant to the host. Not sure how that works, but don't care, it's free parking.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bruschetta, Spaghetti Al Mare

Gabriel Halfin

It breaks my heart to write this review.Today I had the worst service that I have experienced in the past three years of going to this restaurant. My date and I arrived at around 8:40 PM.Granted, they were fairly busy when we walked in. I ordered tea for me and my date after the waitress came to our table. She took our order and after about 15-20 of waiting we asked her about the ETA of the tea. It came after an additional 5 minutes of wait.That’s ok, sometimes we don’t start on the right foot.After that the antipasti, and the first dishes arrived. They were delightful. Once we were done with the first dishes, my date and I were deep in conversation. So much so that by the time that we started to wrap up our conversation, we realized that most of the restaurant was empty and it was 10:00PM. Our main dishes were no where in sight. I had to wave down the waitress and even raise my voice when she kept walking away and ignoring us (hopefully unintentionally).When asked about the ETA of our food, she said that the order has been placed a while ago and she will check with the chefs.Not two minutes later she’s coming back with our food.The lasagna was good as per usual, the margarita pizza did not taste good at all. The sauce was very sweet and the dough tasted like cardboard.Both dishes were lukewarm and weren’t hot as if they just came out of the kitchen.When mentioned to the waitress she said that “maybe the pizza is just not for us”. Pizza was returned to the kitchen after one bite and was not comped.Overall, The service felt very neglected and leaving a lot to be desired.

Atmosphere: 3

Food: 2

Service: 1

Mitch Fowler

Always a favorite.

Atmosphere: 5

Food: 5

Service: 5

Michelle Richards

Came in for our anniversary. Kelly was amazing! So attentive and answered all our questions. The appetizers were awesome (escargot was to die for) I had the pescatore and was not disappointed, hubby had the carbonara and said it was incredibleI cannot wait to come back!!!

Atmosphere: 5

Food: 5

Service: 5

Cubata

Four of us went here for dinner recently. Two of us arrived early (we had reservations) and we got seated beside a table that was already occupied (which was odd) since many other tables were empty. The two ladies beside us were quite loud so within minutes we requested a different table. Our friends arrived shortly after and we ordered Caesar salads and calamari as our appetizers which were both delicious. The calamari was nice and crispy and not oily. The salad was plentiful and very tasty. For our meals, our friends ordered the two dishes and they really enjoyed them (spaghetti with meatballs and a chicken dish - can't recall which one), my husband received chicken parmesan instead of veal parmesan which our server addressed promptly and he enjoyed his dish also. I ordered the linguini with seafood in oil and garlic and it was terrible. It was dry, the mussels tasted fishy, the scallops were barely visible and I couldn't see any crab. I did eat the shrimps it came with, they were good.They offered me either a dessert, a coffee or 1/2 price off; I took the discount since I barely touched my plate.I so wanted this to be a great experience since I find good italian restaurants in Ottawa are hard to come by (they usually excel in one area but lack in another).A big shout out to our server Kelly whose service was attentive and very friendly.

Atmosphere: 3

Food: 3

Service: 5

Benjamin M

Amazing lasagna at this place!

Atmosphere: 3

Food: 5

Service: 4

Eric Thibault

We went to this beautiful restaurant for our daughter's birthday. The ambiance is nice and the employees courteous. They have a large selection of wine and liquor. An accordeon player played happy birthday for our birthday girl. The food was warm and delicious. I ate the Manicotti, others had bruschetta and various plates of pasta. Overall our experience was good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Calamari Fritti, Bruschetta, Manicotti

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