McDonald's

645 Lansdowne St W, Peterborough
(705) 740-2373

Recent Reviews

Amanda Brown

Food was hot, service was excellent

Atmosphere: 4

Food: 3

Service: 5

Raven-Lilly Doherty

Got to this location at 3pm when they were supposed to be open. There were three employees standing around chatting and slowly filling drinks with their backs to us and other customers. We waited about 10 minutes at the cash and after making eye contact with the employees multiple times I leaned over and politely asked if they were still open, the manager came from the corner and said “we’re closed” in the rudest voice possible and abruptly pulled the the bars partially across the front of the shop. We were there at the cash two feet away feet away and nobody could tell us they’re closed early???? And then for them to be so rude, disgusting. Never going back.

Atmosphere: 1

Service: 1

Tyler OKeefe

Very kind staff, food came fast, was correct and tasted great, will definitely come

Atmosphere: 5

Food: 5

Service: 5

Douglas Wilson

Nice people..

Atmosphere: 5

Ms. Ireland (CreativeDame)

Same as you suspect, from McDonalds. But pricer.

Atmosphere: 3

Food: 3

Service: 3

Chris Walsh

Slow service. Multiple employees milling around accomplishing nothing. Grills weren’t calibrated, so there was a wait. When I asked how long, server uninterestedly said, “I don’t know. Five minutes. Ten minutes. Five to ten minutes.” Unhelpful.

Service: 2

Sue Lumley

not a nice

Atmosphere: 2

Food: 2

Service: 2

Thomas Morales Braun

Messed up my order and refused to give me a refund or give me the order asked. First time I've dealt with management like this. However all workers were friendly

Atmosphere: 5

Food: 1

Service: 1

Sharon Sheehan

To many problems in drive thru. Need people to get order straight.

Atmosphere: 4

Andrew B

Dark and black. No customer service or interaction. May as well vend like Japan. Food is made wrong 50/50. Well over half the staff has no concept of westen urgency. You need to train people more efficiently.

Atmosphere: 1

Food: 2

Service: 1

parul sharma

It was very good experience with my friends enjoyed

Atmosphere: 4

Food: 4

Service: 5

Omar Khan

Possibly the slowest McDonald's in Canada... Consistently on weekdays and weekends.

Atmosphere: 1

Food: 5

Service: 1

A. Rutledge

My Mother, daughter & nieces visited the mall this afternoon. We decided to have lunch & I placed a mobile order through the app.There were many other individuals who were also waiting for their orders. An employee announced an order number, but didn't speak loud enough for anyone waiting to hear. I asked another person who was waiting if they heard the number they called, but they weren't sure what had been called. I approached the counter to find out what number had been called & was ignored by every employee working there. I finally asked the cashier if she could tell me if it was my order that was bagged & sitting there, to which she responded "Oh, I don't know" & didn't bother to check. Mind you this particular employee had literally been standing around doing absolutely nothing the whole time I'd been waiting. I could see one male employee boxing fries, making the drinks, bagging the orders...while the female employee did nothing to assist. Other order numbers were called while this random bag sat there with the food inside getting cold. Finally an employee checks the bag & calls out the order number which was mine. I said to the female employee who I had asked earlier if the order was mine, "I has asked you if that order was mine & you said I don't know & didn't bother to check! My food has now been sitting there for 10 minutes & I could have already been eating if you'd checked my order."Then another male employee appears to announce "We called that order", not sure how this employee would know as he wasn't around while I'd been standing there waiting.Let's just say this was a disappointing experience, my family's food was cold by the time we received it & the employees basically told me I should have been there when they called the number. I'd been standing there the whole time!!!! The employees should announce the orders so customers can actually hear what they say!!

Atmosphere: 2

Food: 1

Service: 1

Google user

My Mother, daughter \u0026 nieces visited the mall this afternoon. We decided to have lunch \u0026 I placed a mobile order through the app. There were many other individuals who were also waiting for their orders. An employee announced an order number, but didn't speak loud enough for anyone waiting to hear. I asked another person who was waiting if they heard the number they called, but they weren't sure what had been called. I approached the counter to find out what number had been called \u0026 was ignored by every employee working there. I finally asked the cashier if she could tell me if it was my order that was bagged \u0026 sitting there, to which she responded \"Oh, I don't know\" \u0026 didn't bother to check. Mind you this particular employee had literally been standing around doing absolutely nothing the whole time I'd been waiting. I could see one male employee boxing fries, making the drinks, bagging the orders...while the female employee did nothing to assist. Other order numbers were called while this random bag sat there with the food inside getting cold. Finally an employee checks the bag \u0026 calls out the order number which was mine. I said to the female employee who I had asked earlier if the order was mine, \"I has asked you if that order was mine \u0026 you said I don't know \u0026 didn't bother to check! My food has now been sitting there for 10 minutes \u0026 I could have already been eating if you'd checked my order.\" Then another male employee appears to announce \"We called that order\", not sure how this employee would know as he wasn't around while I'd been standing there waiting. Let's just say this was a disappointing experience, my family's food was cold by the time we received it \u0026 the employees basically told me I should have been there when they called the number. I'd been standing there the whole time!!!! The employees should announce the orders so customers can actually hear what they say!!

Jenn Cardona

It’s just a mcdonald’s. Nothing spectacular, just what you expect. Staff are nice and good is up to the mcdonald par.

Load More