Tim Hortons

1800 Brock Rd, Pickering
(905) 428-2979

Recent Reviews

Mackenzie Devine

Just went to this location. Absolutely HORRIFIC customer service. Staff were incredibly rude, food quality was not good, and whoever was taking orders was incredibly rude and pushy.

Atmosphere: 1

Food: 1

Service: 1

J C

The staff at this location were very friendly. The seating area was clean and comfortable.

Atmosphere: 5

Food: 5

Service: 5

Primrose Gibon

Dietary restrictions: I went to get something light to eat.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Egg & Cheese

manik kapoor

Worst Tim Horton I have ever visited.They don't know what they are serving to their customers.

Food: 1

Service: 1

Claude Mainville

Good hot cup of Java

Syed Haider

no food after 7pm

Shambhala

Every morning, same ole thing with rude, arrogant server taker at drive through. No good morning, abrupt when responding "yeah". As if to say we're not interested in you getting your order here. I wish I didn't either but it's close to home and on the way to the 401. Convenient and bad customer service.

Atmosphere: 1

Food: 4

Service: 1

Coolie Souljah

I am a regular at this location and go here basically everyday. I've had some experiences in the past with the employees but since giving them my 2 cents, I've never had the same issue repeat itself. They know my face and always give great customer service every time I go, which I why I am giving 5 stars.Parking: Parking is not necessary, but there are a few spots. This is not a dine-in location.

Atmosphere: 5

Food: 5

Service: 5

C C

This is one of the worst locations I've ever been to I stopped here every morning for an iced coffee and it tastes different every single time sometimes it's bitter sometimes it's sweet sometimes it's creamy. I went from drinking a double-double coffee in the mornings to an iced coffee because the coffee was never made correctly. The staff clearly does not care if your order is made correctly or not they are clearly they're only for a paycheck.

Atmosphere: 1

Food: 1

Service: 1

Stefan Kretschmann

I just did the drive through,I asked for more napkins and to my Surprise the girl decided to through them at me. I now have enough to last awhile. I guess she didn't want to work today.

Joshua Gamilla

If I didn’t live right across and it’s on my way to work, I would not be coming here. The people are so rude and they have messed up my order too many times. I ordered a combo last week and they forgot my hashbrown and gave me the wrong coffee. Earlier today, i ordered 2 medium iced coffee and a sausage and egg biscuit sandwich combo and they kept cutting me off. I understand if there is a line, but have some customer service. The service is atrocious and the two ladies who were at the window were rude.

Atmosphere: 1

Food: 1

Service: 1

Erosha Amendra

August 11/23 ⭐️I'm not sure why I keep going back. Maybe with the hope they would change and get things right. I mean, how hard can it be to make a coffee? I went around 10:30 am during the week. The lineup was very long and moved slowly, and it was crowded inside, which could be an indicator they are under staffed. I ordered two farmers wraps and one coffee. The staff at the window failed to scan my phone and ensure I got my offer. I ended up overpaying. I went inside to get the correction and found the place very messy. I quickly got my money back and left. This location really needs to make some changes in service, quality in food prepared, and cleanliness.Parking: This lot, most times I visited, was crowded. Parking is very limited.

Atmosphere: 1

Food: 1

Service: 1

maaz patel

This place never have white hot chocolate and look like they don’t want buisness at

Atmosphere: 1

Food: 1

Service: 1

Jacob1986

This location is filthy. Litter all over the place, stickers on the building, liquid stains on building, the driveway is filled with holes and oil stains. Theres also signs advertising other businesses all over.

Brenda Smith

If you're a black dark roast coffee person, then I do recommend! I find their food items pricey and very high in sodium!

Atmosphere: 4

Food: 3

Service: 3

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