Shame on KFC, not the same since new owners took over, we order a 4 pc meal and a tenders box with popcorn chicken and the tenders were overcooked and maybe the length of my pinky finger and chicken was very small and dried out, fries were very old and gravy was cold…what a waste of $38, I’ll be driving the 1/2 hr to Pembroke and get what I pay for at the Popeyes, you’ve lost my business!!
Atmosphere: 1
Food: 1
Service: 4
wayne peck
Made an online order ( near closing 7:32 pm on a Sunday) girlfriend goes in went we get there, lady there says she hasn’t seen order yet, check computer and say oh ya, well we have no chicken, hand over receipt and says you will have to call number for a refund, fist off after about 7 calls I realize they don’t answer phone at all. Went back in met someone else that took info and finally get a call from manager saying “ I talked to all my staff and the order has been filled “ call support buy now I’m wondering does this guy not realize they ran out of chicken that night?? He should as a manager, or… was there chicken and the woman didn’t want to be bothered while closing up? Check your dam cameras is my thought! Anyway a week later I still want my chicken. Called the support number they gave, it says the number no longer valid and I have to call #2030 to get new number and pay $4.99 to get, so I did. That operator gave me another number which I called and it too say this number is no longer valid and to call #2030 and pay $ 4.99 probably plus tax again so I’m done with paying. Sent email to support and we will see if they are any better. Would think it would be simple to look back on your cameras and see what was what really. They either really didn’t have chicken or didn’t want to be bothered making it close to closing.
Cat Brash
I love KFC, let's start there, however there are times when the food is inedible like yesterday when I found feathers still attached to the leg of my fried chicken ?. I was really grossed out.Parking: Loads of parkingKid-friendliness: Its an order counter with minimal space but kids are allowed
Atmosphere: 1
Food: 2
Service: 4
Recommended dishes: 6 Piece Original Recipe Tenders Bucket, Fries, Gravy
Renfrew Resident
Fresh food, great staff. The only complaint is that the restaurant is small with no in store dining...
Atmosphere: 3
Food: 5
Service: 5
Smart Like Rock
Literally the worst KFC out there, but not much options in Renfrew if you want chicken... daily run out of all types of chicken, dirty, slow and just a miserable place to go to....
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Bucket of Chicken, Fries
brad lindsay
Garbage would have tasted
Atmosphere: 1
Food: 1
Service: 1
Keith Rousseau
Worst kfc ever, service was terrible. 20 min for nuggets. Never again
Allyssa Cappel
Went in in the first time in years for a mobile order that was supposed to be 15 mins, ended up waiting an hour and then some for the food, it was soggy and gross tasting but the gravy was nice at hot, will not go back it's not what I remember it being and way overpriced for the quality and service given. I do have sympathy that it was super busy but things could have been handled way better, a staff member even went and said I'm going for a smoke break in middle of all the choas staff was also being rude to one another too.
Atmosphere: 1
Food: 1
Service: 1
Kayla Wilson
Ordered tonight from Renfrew kfc and received this raw burger ??Also missing a meal after driving 30 minutes home.
Atmosphere: 1
Food: 1
Service: 1
Tina Amikons
I have paid now for 3 single gravys and never got them grr and I don't like the fries
Shame on KFC, not the same since new owners took over, we order a 4 pc meal and a tenders box with popcorn chicken and the tenders were overcooked and maybe the length of my pinky finger and chicken was very small and dried out, fries were very old and gravy was cold…what a waste of $38, I’ll be driving the 1/2 hr to Pembroke and get what I pay for at the Popeyes, you’ve lost my business!!
Atmosphere: 1
Food: 1
Service: 4
Made an online order ( near closing 7:32 pm on a Sunday) girlfriend goes in went we get there, lady there says she hasn’t seen order yet, check computer and say oh ya, well we have no chicken, hand over receipt and says you will have to call number for a refund, fist off after about 7 calls I realize they don’t answer phone at all. Went back in met someone else that took info and finally get a call from manager saying “ I talked to all my staff and the order has been filled “ call support buy now I’m wondering does this guy not realize they ran out of chicken that night?? He should as a manager, or… was there chicken and the woman didn’t want to be bothered while closing up? Check your dam cameras is my thought! Anyway a week later I still want my chicken. Called the support number they gave, it says the number no longer valid and I have to call #2030 to get new number and pay $4.99 to get, so I did. That operator gave me another number which I called and it too say this number is no longer valid and to call #2030 and pay $ 4.99 probably plus tax again so I’m done with paying. Sent email to support and we will see if they are any better. Would think it would be simple to look back on your cameras and see what was what really. They either really didn’t have chicken or didn’t want to be bothered making it close to closing.
I love KFC, let's start there, however there are times when the food is inedible like yesterday when I found feathers still attached to the leg of my fried chicken ?. I was really grossed out.Parking: Loads of parkingKid-friendliness: Its an order counter with minimal space but kids are allowed
Atmosphere: 1
Food: 2
Service: 4
Recommended dishes: 6 Piece Original Recipe Tenders Bucket, Fries, Gravy
Fresh food, great staff. The only complaint is that the restaurant is small with no in store dining...
Atmosphere: 3
Food: 5
Service: 5
Literally the worst KFC out there, but not much options in Renfrew if you want chicken... daily run out of all types of chicken, dirty, slow and just a miserable place to go to....
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Bucket of Chicken, Fries
Garbage would have tasted
Atmosphere: 1
Food: 1
Service: 1
Worst kfc ever, service was terrible. 20 min for nuggets. Never again
Went in in the first time in years for a mobile order that was supposed to be 15 mins, ended up waiting an hour and then some for the food, it was soggy and gross tasting but the gravy was nice at hot, will not go back it's not what I remember it being and way overpriced for the quality and service given. I do have sympathy that it was super busy but things could have been handled way better, a staff member even went and said I'm going for a smoke break in middle of all the choas staff was also being rude to one another too.
Atmosphere: 1
Food: 1
Service: 1
Ordered tonight from Renfrew kfc and received this raw burger ??Also missing a meal after driving 30 minutes home.
Atmosphere: 1
Food: 1
Service: 1
I have paid now for 3 single gravys and never got them grr and I don't like the fries
Atmosphere: 5
Food: 2
Service: 2
Restaurantji Recommends
I have paid now for 3 single gravys and never got them grr and I don't like the fries
Small and cramped, and has a feeling of unclean, but the foods always been tasty, and the staff always super
Atmosphere: 1
Food: 4
Service: 5
Happy and helpful staff. Ability to order ahead is great.
Atmosphere: 3
Food: 4
Service: 4
Great group of people here they have turned this place around for
Atmosphere: 4
Food: 4
Service: 4
The worst KFC I have ever been to and the customer service is the
Atmosphere: 1
Food: 1
Service: 1