Chatime

1500 Elgin Mills Rd E Unit #106, Richmond Hill
(647) 696-3855

Recent Reviews

Rissy

Great place to study or chat with friends! Great vibes and friendly staff

Atmosphere: 5

Food: 5

Service: 5

Diane Russ

Service here has gone downhill. This location always makes my drinks wrong. And after I buy several drinks, they hand them to me with no bag and tell me it’s an extra .15 cents if I want one.

Atmosphere: 1

Food: 1

Service: 1

Valerie Le

Ivy was an absolute machine. I went there late at night and I saw her make 5 drinks in about 5 mins. Honestly really impressed. Usually service is so slow with others but today wow. I hope someone sees this cause I'm telling you she was a beast back there!

Atmosphere: 5

Food: 5

Service: 5

Melody Law

As expected.

Atmosphere: 5

Food: 5

Service: 5

Deborah R

The drinks are as expected here (good, standard). Fast service.Nice café vibes, good amount of seating, clean.Came here for their buy 2 large get a free plushie promo, and was not disappointed. Would love to come back and enjoy their great ambiance.Had their (hot) nespresso oat latte, pearls, 30% sugar and it was great. Bold, smooth, creamy, fresh & chewy tapioca.

Atmosphere: 5

Food: 4

Service: 5

Bruce Xavier

Their paper straw is the worst. I asked for 2 straws and neither worked.

Atmosphere: 1

Food: 1

Service: 1

Teresa Zhang

eh, the service was subpar at best. the drinks are ok too

angela

lovely! the workers are friendly, the tea is good, it’s a chatime.

Atmosphere: 4

Food: 4

Service: 5

J S

First time trying their hot Nespresso Milk Tea with pearls with 50% less sweetener. Flavour and pearls were good, but still found it too sweet. Friendly, knowledgeable service. Clean, comfortable atmosphere. Nice place to go with friends.

Atmosphere: 5

Food: 4

Service: 5

Ke L

They don’t know how to make a roasted milk tea. I ordered one without sugar, but the thing I got was extremely sweet, and that’s totally not tasted like a roasted milk tea.

Atmosphere: 1

Food: 1

Service: 1

Adam Ladha

Love Chatime but this location is always subpar. Always feel rushed to order and they NEVER ask to scan your points! Must be a dozen times now I’ve missed out on the points because they are always in such a rush. Likely a sign that management is not scheduling enough staff to keep up because everyone looks like they’re working hard.

Atmosphere: 3

Food: 4

Service: 1

Jacky Long

The service was very slow. It took me 30 minutes to get to the front of line of 5 customers. The store accepts too many take out orders and put too less attention for walk in customer.

Atmosphere: 1

Food: 1

Service: 1

Kwon

Super fast service

Atmosphere: 5

Food: 5

Service: 5

V Chung

Great services however they always mess up the price so please check the total and go through what they punch in before pay. Also, the bubble/pearl they make are too soft there.

Atmosphere: 5

Food: 2

Service: 5

Aaron Luan

Horrid. I ordered a Large QQ passion fruit juice but they gave me a Regular QQ strawberry. I told them this wasn't what I ordered and showed them my receipt, but they kept insisting that's what I ordered. What a scam!

Atmosphere: 2

Food: 3

Service: 1

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