They just did a renovation but the place is a disaster… looks fine but music was waaaay too loud and horrible. Def not for those looking for a pub type atmosphere… stayed 20 min then couldn’t take it anymore
Atmosphere: 1
Adam Morris
Food was good. Atmosphere was nice I think it was recently redone. But the service absolutely sucked! Would not give any stars for it if possible.
Atmosphere: 4
Food: 3
Service: 1
Recommended dishes: Ye Olde Faithful Macho Nachos with Chicken
Shirley Solomon
Staff was great. Welcoming and helpful. Our wait person Trexie was absolutely outstanding. Alth The restaurant was packed but the service was quick and efficient. My husband and I ordered the curry bowl it was absolutely delicious plentiful. One of the best meals, best service we have had in a while. Thank you Bianca for your kindness and help. We complimented Emily the manager on how superbly the restaurant was run. Highly recommend the Richmond Hill location. Shirley and LesWheelchair accessibility: Wheelchair accessible.
Great place to take the family for dinner. Atmosphere is great and the service was good taking into account how busy it was on a Sunday evening. There were no menus on the tables so we had to look things up online but eventually we got up and asked for menus and they were provided. Chicken was amazing and food came out quickly. Would definitely recommend!
Atmosphere: 4
Food: 5
Service: 4
Vladimir Glotov
Very surprised of 4 star rating. Not even mediocre.Been there 4 times waiters are not welcoming, food never being good(stakes). May be only my experience. I suggest to go somewhere else. There is a lot of options around.Regretted every single time I went there.
Atmosphere: 4
Food: 2
Service: 2
Юрий Синцов
Great atmospheric placeThe food is good, the prices are reasonable. ?
Atmosphere: 5
Food: 5
Service: 5
Samantha G
Service was poor, we’re told we had to do 18% gratuity because there was 8 then the host tried to squeeze us into a 6 seat table, she threw the menus on the table and didn’t say anything. Naturally felt offended so asked for the manager, who then came to tell us that she is “just the host, not our waitress”. When we were waiting asked for cutlery and the host scoffed after we asked. I don’t know if she was mad at us or our waitress. When we waited to be served for dessert we stopped another waitress to ask her to get our waitress and she loudly replied “IM NOT YOUR WAITRESS!, I’ll go get yours.” It was surprising that I was too shocked to reply to her. When we were leaving I was hoping to speak to the manager again but she was busy at another table with irate customers.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: The Original Chicken Fingers
Sardine GigaBreath
The toilet water tastes really
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ye Olde Faithful Macho Nachos with Chicken, Golden Calamari, Garlic Pan Bread with Cheese, Steak Frites, Asiago Chicken Bow Ties, Truffle Parmesan Fries, Thick-Cut Bruschetta, Burger, The Original Chicken Fingers, Chicken Wings, Miso Sesame Tuna Bowl, Lobster & Crab Dip, Calamari, Caesar Salad, Micro Brew Fish N' Chips, Mexican, Steak, Truffle Fries, Potato Fries, Pan Bread
Melissa D'Amaral
We had a lovely experience! Great servers, great food, and all around good
Olivia was my server and she was amazing. Service was fast and customer service was great. Amazing food and drinks! Thanks Olivia!!
Atmosphere: 5
Food: 5
Service: 5
Desiree Bender
I recently had the pleasure of dining at Jack Astor's and was blown away by the fantastic experience. From the moment I walked in, I was greeted warmly and seated promptly in a cozy corner of the dining area. Our server, Olivia, was incredibly attentive and knowledgeable about the menu, offering excellent recommendations tailored to our preferences. The food was exquisite, each dish bursting with flavor and expertly presented. Olivia ensured that our glasses were never empty and that we were well taken care of throughout the meal. The ambiance was delightful, creating the perfect atmosphere for a memorable dining experience. I would highly recommend Jack Astor's, especially with Olivia as your server, for anyone looking for an exceptional culinary adventure.
Atmosphere: 5
Food: 5
Service: 5
Ayelet Meir
Had a great night. Thank you to our server Olivia she was amazing!!!
Atmosphere: 5
Food: 5
Service: 5
del mont
Came to Jack Astors with my family and had such a wonderful experience! The food was very good, we all got chicken wings and I would definitely recommend! Our server, Olivia, took very good care of our table and made sure all of our needs were met! Absolutely amazing service. Will definitely be coming back☺️
Atmosphere: 5
Food: 5
Service: 5
Kayla Grossi
Kristin is a fantastic server! She made sure to accommodate my stomach condition and was extremely friendly to us. She was very professional in making sure we had everything we needed for our meals. Definitely coming back. Thanks Kristin!! <3
They just did a renovation but the place is a disaster… looks fine but music was waaaay too loud and horrible. Def not for those looking for a pub type atmosphere… stayed 20 min then couldn’t take it anymore
Atmosphere: 1
Food was good. Atmosphere was nice I think it was recently redone. But the service absolutely sucked! Would not give any stars for it if possible.
Atmosphere: 4
Food: 3
Service: 1
Recommended dishes: Ye Olde Faithful Macho Nachos with Chicken
Staff was great. Welcoming and helpful. Our wait person Trexie was absolutely outstanding. Alth The restaurant was packed but the service was quick and efficient. My husband and I ordered the curry bowl it was absolutely delicious plentiful. One of the best meals, best service we have had in a while. Thank you Bianca for your kindness and help. We complimented Emily the manager on how superbly the restaurant was run. Highly recommend the Richmond Hill location. Shirley and LesWheelchair accessibility: Wheelchair accessible.
Atmosphere: 5
Food: 5
Service: 5
Juggy ( Matt) was great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Frites, Burger, Chicken Wings, Steak
Great place to take the family for dinner. Atmosphere is great and the service was good taking into account how busy it was on a Sunday evening. There were no menus on the tables so we had to look things up online but eventually we got up and asked for menus and they were provided. Chicken was amazing and food came out quickly. Would definitely recommend!
Atmosphere: 4
Food: 5
Service: 4
Very surprised of 4 star rating. Not even mediocre.Been there 4 times waiters are not welcoming, food never being good(stakes). May be only my experience. I suggest to go somewhere else. There is a lot of options around.Regretted every single time I went there.
Atmosphere: 4
Food: 2
Service: 2
Great atmospheric placeThe food is good, the prices are reasonable. ?
Atmosphere: 5
Food: 5
Service: 5
Service was poor, we’re told we had to do 18% gratuity because there was 8 then the host tried to squeeze us into a 6 seat table, she threw the menus on the table and didn’t say anything. Naturally felt offended so asked for the manager, who then came to tell us that she is “just the host, not our waitress”. When we were waiting asked for cutlery and the host scoffed after we asked. I don’t know if she was mad at us or our waitress. When we waited to be served for dessert we stopped another waitress to ask her to get our waitress and she loudly replied “IM NOT YOUR WAITRESS!, I’ll go get yours.” It was surprising that I was too shocked to reply to her. When we were leaving I was hoping to speak to the manager again but she was busy at another table with irate customers.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: The Original Chicken Fingers
The toilet water tastes really
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ye Olde Faithful Macho Nachos with Chicken, Golden Calamari, Garlic Pan Bread with Cheese, Steak Frites, Asiago Chicken Bow Ties, Truffle Parmesan Fries, Thick-Cut Bruschetta, Burger, The Original Chicken Fingers, Chicken Wings, Miso Sesame Tuna Bowl, Lobster & Crab Dip, Calamari, Caesar Salad, Micro Brew Fish N' Chips, Mexican, Steak, Truffle Fries, Potato Fries, Pan Bread
We had a lovely experience! Great servers, great food, and all around good
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Olivia was my server and she was amazing. Service was fast and customer service was great. Amazing food and drinks! Thanks Olivia!!
Atmosphere: 5
Food: 5
Service: 5
I recently had the pleasure of dining at Jack Astor's and was blown away by the fantastic experience. From the moment I walked in, I was greeted warmly and seated promptly in a cozy corner of the dining area. Our server, Olivia, was incredibly attentive and knowledgeable about the menu, offering excellent recommendations tailored to our preferences. The food was exquisite, each dish bursting with flavor and expertly presented. Olivia ensured that our glasses were never empty and that we were well taken care of throughout the meal. The ambiance was delightful, creating the perfect atmosphere for a memorable dining experience. I would highly recommend Jack Astor's, especially with Olivia as your server, for anyone looking for an exceptional culinary adventure.
Atmosphere: 5
Food: 5
Service: 5
Had a great night. Thank you to our server Olivia she was amazing!!!
Atmosphere: 5
Food: 5
Service: 5
Came to Jack Astors with my family and had such a wonderful experience! The food was very good, we all got chicken wings and I would definitely recommend! Our server, Olivia, took very good care of our table and made sure all of our needs were met! Absolutely amazing service. Will definitely be coming back☺️
Atmosphere: 5
Food: 5
Service: 5
Kristin is a fantastic server! She made sure to accommodate my stomach condition and was extremely friendly to us. She was very professional in making sure we had everything we needed for our meals. Definitely coming back. Thanks Kristin!! <3
Atmosphere: 5
Food: 4
Service: 5