Things have become expensive, the quantity is pitiful, and the service is poor
Atmosphere: 1
Food: 1
Service: 1
A_min
Hello there my fellow friend.A few weeks ago me and my great friend visited your restaurant after a fine school day, little did we know anything about this restaurant. We went in ordered something and ate but our fellow friend of a server needed a few bucks. So he asked my friend of 15 years of age for a tip "why no tip?" Was the exact words he said. My friend also replied with "i dont have enough money", but the fellow of a server was way too down bad for that 2 bucks so he replied with "its ok bring it next time". Thanks for reading my documentary
Dor Ka Yan
It’s been years since im back to this location. I used to work nearby so i visited frequently for lunch but then i changed my job and works elsewhere. Yesterday i was back to this area so i went in for late lunch just before 3pm. Wasnt crowded at all, only 15% occupancy inside and the restaurant was clean. I really like their soupy rice with popcorn chicken so i got the same combination again and the food tasted great! It was served hot which i enjoy my food tongue burning hot and it was very tasty. My picture doesn’t do their food justice. Food tasted the same as before and my cravings were satisfied. I didn’t ordered any drinks though yesterday but i recommend their iron goddess milktea. Their washroom was also great and had diaper change station which i was impressed because many bigger chinese restaurants dont have then and they have it and was kept very clean! Two waitresses were also very nice , great service!!Kid-friendliness: Has change station in women’s washroom.
So for the first time I decided to Try out one of the bubble teas with the little black balls in them called Tapioca. I had ordered strawberry Pineapple and honestly I will Never step a foot in another Asian tea place let alone Ten Ren's especially this Location on Major Mackenzie. First of all they tried to kick me out as I had ordered a "to go" container than when the bubble tea came it was literally disgusting. I'm a food connoisseur and honestly. The Taste was completely off. Mind I know how pineapple and strawberry tastes. it was completely off like something nasty was added I took a picture and I believe there room to sue them and just deciding that. The whole experience as a whole was terrrrrible. Ruined my appetite. It was completely off taste and super foul to the look and taste so I would be very carefully there so don't get sick.Not recommending it to No one ever!!!! When asking for refund I was replied with mean gestures and ridiculous explanations.
Atmosphere: 1
Food: 1
Service: 1
Andrew Liao
GUYS THIS IS NOT ACCEPTABLE!?!? OMG OMG THIS IS BLASPHEMY!!!! WHERE IS THE RESPECT GUYS AND GIRLS???? ? THIS
Tony Huang
Everything related to Foods & Services was top notch to its price, but the WASHROOM will make all the food & drink you just enjoyed throwing out from stomach!Disgusting hygiene standard!!! Just boiled water & vinegar can clean out all those smells, but the store never does something about it. Very disappointed in the management level.The smell is worse than the Summer Public Park Washroom!! Strongly suggest not to use their washroom if you want to leave with wonderful food & beverage experience!!Parking: Plaza parking lot with quality.Kid-friendliness: Kids meal & sweet type of drinks & dessert.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mango
Ty
The manager there is really bad.
Atmosphere: 3
Food: 2
Service: 1
Brian Yao
We normally eat at the Langham Sq location. That location is great. This location is not great. Here are reasons:1. The food has no seasoning. If you like bland food, this is the place to go. If you like seasoned food, I suggest you drive a bit further and try a different Ten Ren. We had the two meals we almost always have. The Pu Erh Braised Beef Brisket with green noodles, as well as the Taiwanese Sausage rice thing. Neither one had any kind of salt whatsoever. It was almost a shock to us because it's something we've ordered a dozen times and know exactly how it should taste. At this location, unless you've had covid and lost your sense of smell/taste, do not eat here or bring some salt.2. This is a very busy location because of the highschool nearby. There are tons of teens and they're hanging around the entrance of the restaurant. Teens aren't very self aware so they'll just stand anywhere they think is convenient, take selfies and doomscroll on their phones while blocking the only path to get in or out of the restaurant.All Ten Rens' Tea shops have the best tea because Ten Ren's tea is still amongst the best of the best. Feel free to order tea here. Just avoid food if possible. Drive to a different Ten Ren.
Atmosphere: 4
Food: 1
Service: 3
Tee
Green apple green tea. That’s all I have to say. run don’t walk!!!
i ordered here and the workers are incredibly passive aggressive and the service is really slow. i noticed recently they got a new worker and this worker does not know how to do her job. i ordered a daily special meal which was originally 16.50 dollars but with a student id card, its 14.50. i also had a vip card which was around 10-15% off. i told the worker many times i had these two cards and i trusted that she knew what to do. she nodded yes and got me the machine. she still forced me to pay over 17 dollars which is not right because my friend who ate with me payed the same but she had none of the two cards. i asked her about it and she said “no its correct” and forced me to pay anyways so in the end i did. they have also kicked many people out for doing absolutely nothing. i used to like this place as a kid but the new employees made it worse.
Atmosphere: 3
Food: 4
Service: 2
Angela
Service is super bad the manager always give a bad
Atmosphere: 2
Food: 3
Service: 1
Sarah B
Personally, I love the food and bbt here. I have done dine in and take out and both have had good quality.
Atmosphere: 5
Food: 5
Service: 5
Mary L.
The atmosphere is cozy and clean, and the food and drinks are delicious. Their menu are great, with lots of drinks, desserts, food and snacks options. They have a student lunch special set with drinks included for $14.50, which is a great deal. Tried their Horoscope series drinks, the Matcha with red bean--it's very fulfilling and satisfying. Their Taiwanese snacks are fantastic, and they also have a small corner for local Taiwanese tea products as well. Great spot for hanging out with friend and family.
ooostroch
One of the waiters are really rude and unprofessional. He circled around my table and kept giving me the stank eye. The service was also slow. He kept asking for a higher tip when he clearly didnt deserve it. There is also always sauce leaking from the bowls, making it annoying to touch.
The dishes are a bit smell, but the food is good.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Taiwanese Fried Chicken, Taiwanese Sausage Rice
Things have become expensive, the quantity is pitiful, and the service is poor
Atmosphere: 1
Food: 1
Service: 1
Hello there my fellow friend.A few weeks ago me and my great friend visited your restaurant after a fine school day, little did we know anything about this restaurant. We went in ordered something and ate but our fellow friend of a server needed a few bucks. So he asked my friend of 15 years of age for a tip "why no tip?" Was the exact words he said. My friend also replied with "i dont have enough money", but the fellow of a server was way too down bad for that 2 bucks so he replied with "its ok bring it next time". Thanks for reading my documentary
It’s been years since im back to this location. I used to work nearby so i visited frequently for lunch but then i changed my job and works elsewhere. Yesterday i was back to this area so i went in for late lunch just before 3pm. Wasnt crowded at all, only 15% occupancy inside and the restaurant was clean. I really like their soupy rice with popcorn chicken so i got the same combination again and the food tasted great! It was served hot which i enjoy my food tongue burning hot and it was very tasty. My picture doesn’t do their food justice. Food tasted the same as before and my cravings were satisfied. I didn’t ordered any drinks though yesterday but i recommend their iron goddess milktea. Their washroom was also great and had diaper change station which i was impressed because many bigger chinese restaurants dont have then and they have it and was kept very clean! Two waitresses were also very nice , great service!!Kid-friendliness: Has change station in women’s washroom.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Chicken, Creamy Chicken Noodle Soup, Taiwanese Fried Chicken
So for the first time I decided to Try out one of the bubble teas with the little black balls in them called Tapioca. I had ordered strawberry Pineapple and honestly I will Never step a foot in another Asian tea place let alone Ten Ren's especially this Location on Major Mackenzie. First of all they tried to kick me out as I had ordered a "to go" container than when the bubble tea came it was literally disgusting. I'm a food connoisseur and honestly. The Taste was completely off. Mind I know how pineapple and strawberry tastes. it was completely off like something nasty was added I took a picture and I believe there room to sue them and just deciding that. The whole experience as a whole was terrrrrible. Ruined my appetite. It was completely off taste and super foul to the look and taste so I would be very carefully there so don't get sick.Not recommending it to No one ever!!!! When asking for refund I was replied with mean gestures and ridiculous explanations.
Atmosphere: 1
Food: 1
Service: 1
GUYS THIS IS NOT ACCEPTABLE!?!? OMG OMG THIS IS BLASPHEMY!!!! WHERE IS THE RESPECT GUYS AND GIRLS???? ? THIS
Everything related to Foods & Services was top notch to its price, but the WASHROOM will make all the food & drink you just enjoyed throwing out from stomach!Disgusting hygiene standard!!! Just boiled water & vinegar can clean out all those smells, but the store never does something about it. Very disappointed in the management level.The smell is worse than the Summer Public Park Washroom!! Strongly suggest not to use their washroom if you want to leave with wonderful food & beverage experience!!Parking: Plaza parking lot with quality.Kid-friendliness: Kids meal & sweet type of drinks & dessert.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mango
The manager there is really bad.
Atmosphere: 3
Food: 2
Service: 1
We normally eat at the Langham Sq location. That location is great. This location is not great. Here are reasons:1. The food has no seasoning. If you like bland food, this is the place to go. If you like seasoned food, I suggest you drive a bit further and try a different Ten Ren. We had the two meals we almost always have. The Pu Erh Braised Beef Brisket with green noodles, as well as the Taiwanese Sausage rice thing. Neither one had any kind of salt whatsoever. It was almost a shock to us because it's something we've ordered a dozen times and know exactly how it should taste. At this location, unless you've had covid and lost your sense of smell/taste, do not eat here or bring some salt.2. This is a very busy location because of the highschool nearby. There are tons of teens and they're hanging around the entrance of the restaurant. Teens aren't very self aware so they'll just stand anywhere they think is convenient, take selfies and doomscroll on their phones while blocking the only path to get in or out of the restaurant.All Ten Rens' Tea shops have the best tea because Ten Ren's tea is still amongst the best of the best. Feel free to order tea here. Just avoid food if possible. Drive to a different Ten Ren.
Atmosphere: 4
Food: 1
Service: 3
Green apple green tea. That’s all I have to say. run don’t walk!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
i ordered here and the workers are incredibly passive aggressive and the service is really slow. i noticed recently they got a new worker and this worker does not know how to do her job. i ordered a daily special meal which was originally 16.50 dollars but with a student id card, its 14.50. i also had a vip card which was around 10-15% off. i told the worker many times i had these two cards and i trusted that she knew what to do. she nodded yes and got me the machine. she still forced me to pay over 17 dollars which is not right because my friend who ate with me payed the same but she had none of the two cards. i asked her about it and she said “no its correct” and forced me to pay anyways so in the end i did. they have also kicked many people out for doing absolutely nothing. i used to like this place as a kid but the new employees made it worse.
Atmosphere: 3
Food: 4
Service: 2
Service is super bad the manager always give a bad
Atmosphere: 2
Food: 3
Service: 1
Personally, I love the food and bbt here. I have done dine in and take out and both have had good quality.
Atmosphere: 5
Food: 5
Service: 5
The atmosphere is cozy and clean, and the food and drinks are delicious. Their menu are great, with lots of drinks, desserts, food and snacks options. They have a student lunch special set with drinks included for $14.50, which is a great deal. Tried their Horoscope series drinks, the Matcha with red bean--it's very fulfilling and satisfying. Their Taiwanese snacks are fantastic, and they also have a small corner for local Taiwanese tea products as well. Great spot for hanging out with friend and family.
One of the waiters are really rude and unprofessional. He circled around my table and kept giving me the stank eye. The service was also slow. He kept asking for a higher tip when he clearly didnt deserve it. There is also always sauce leaking from the bowls, making it annoying to touch.
Atmosphere: 2
Food: 4
Service: 1