The burger is very good, and cheaper compared to KFC nearby.
Atmosphere: 4
Food: 5
Service: 4
Emilio K.
Overpriced greasy burger with the smallest fries ever with the slowest
Atmosphere: 1
Food: 1
Service: 1
Nuzhat Azim
Too expensive and extremely less
Atmosphere: 1
Food: 1
Service: 2
Rhea Ibit
Ordered through Uber, got the Jalapeño Crispy chicken on the second picture and Signature Cheeseburger value combo with sweet potato fries on the last picture.Food looks appetizing! Taste delicious but kinda expensive especially the Spicy chicken by itself for 11.95, just really wanna try it.What I really love is that you have options for the bun to be used and the toppings if you have any dietary restrictions.Kudos to the whole team!
Atmosphere: 5
Food: 5
Service: 5
Arnav T
Wifey ordered a vegan crispy chicken burger for $8.50, but was charged $8.99. When we asked why the extra surcharge, we were given no clear answer. Worker at the counter told us it’s because 8.50 is the new price but the type of bread in that burger wasn’t in stock, so they gave us a completely different (“but similar”) burger without telling us, and then when we asked to speak to the manager, he said 8.99 was the new price and the menu had not been updated. On top of that, he refuses to refund us any money for the discrepancy and tells us that he’ll refund our money if we return the burger! Terrible customer service, would never order from here again.
Aswin Uday
The food was amazing.Good service too..
Atmosphere: 5
Food: 5
Service: 5
mariya sathish
I really love the food and the customer service was excellent definitely one of my favourite spot
TEXLA FELIX
Tried theor italian palm burger it was very good .
Aissaoui A
This was my first time ordering form Hero Certified Burgers. I ordered a single burger and Mukit H assumed I wanted a combo and charged me for a combo. When I asked for a refund, she refused. I ended up only getting the burger because I did not want fries or drink (I am on a diet).She was super rude as well. I’m never coming back to this place ever again. Scammer!
darien2001
Over priced burgers taste like dry tree bark. Harveys Wendy's cheaper and better.
Why are you still labeled as "open" on UberEats when you are closed? Very misleading and a waste of time.If you are closed, people shouldn't be able to order.
Marc Bucais
Why are you still labeled as "open" on UberEats when you are closed? Very misleading and a waste of time.If you are closed, people shouldn't be able to order.
Christopher
Gave me the wrong order. Gave me an allergic reaction.
Noora
Its delicious but pricey. Definitely one of the campus spots i used the least. Maybe like 3 times in 4 years lol. I do love their poutine
Jinal Master
This is one of the worst Hero locations, their burgers are not as good as other locations, always missing items on the burger and made so poorly. Wouldn't recommend.
The burger is very good, and cheaper compared to KFC nearby.
Atmosphere: 4
Food: 5
Service: 4
Overpriced greasy burger with the smallest fries ever with the slowest
Atmosphere: 1
Food: 1
Service: 1
Too expensive and extremely less
Atmosphere: 1
Food: 1
Service: 2
Ordered through Uber, got the Jalapeño Crispy chicken on the second picture and Signature Cheeseburger value combo with sweet potato fries on the last picture.Food looks appetizing! Taste delicious but kinda expensive especially the Spicy chicken by itself for 11.95, just really wanna try it.What I really love is that you have options for the bun to be used and the toppings if you have any dietary restrictions.Kudos to the whole team!
Atmosphere: 5
Food: 5
Service: 5
Wifey ordered a vegan crispy chicken burger for $8.50, but was charged $8.99. When we asked why the extra surcharge, we were given no clear answer. Worker at the counter told us it’s because 8.50 is the new price but the type of bread in that burger wasn’t in stock, so they gave us a completely different (“but similar”) burger without telling us, and then when we asked to speak to the manager, he said 8.99 was the new price and the menu had not been updated. On top of that, he refuses to refund us any money for the discrepancy and tells us that he’ll refund our money if we return the burger! Terrible customer service, would never order from here again.
The food was amazing.Good service too..
Atmosphere: 5
Food: 5
Service: 5
I really love the food and the customer service was excellent definitely one of my favourite spot
Tried theor italian palm burger it was very good .
This was my first time ordering form Hero Certified Burgers. I ordered a single burger and Mukit H assumed I wanted a combo and charged me for a combo. When I asked for a refund, she refused. I ended up only getting the burger because I did not want fries or drink (I am on a diet).She was super rude as well. I’m never coming back to this place ever again. Scammer!
Over priced burgers taste like dry tree bark. Harveys Wendy's cheaper and better.
Restaurantji Recommends
Why are you still labeled as "open" on UberEats when you are closed? Very misleading and a waste of time.If you are closed, people shouldn't be able to order.
Why are you still labeled as "open" on UberEats when you are closed? Very misleading and a waste of time.If you are closed, people shouldn't be able to order.
Gave me the wrong order. Gave me an allergic reaction.
Its delicious but pricey. Definitely one of the campus spots i used the least. Maybe like 3 times in 4 years lol. I do love their poutine
This is one of the worst Hero locations, their burgers are not as good as other locations, always missing items on the burger and made so poorly. Wouldn't recommend.