Will never buy again. Utterly waste, literally biriyani tasted like a plain yellow rice with no spice, salt.. nothingWorst biriyani I've ever had in my whole
Ather Mian, last night, at your front counter while you and I were talking about treating customers as friends for good customer service and a good human rapport:Your cashier charged me $ 3.96 for two small teas. I don't think that is a good example of your philosophy, your front line staff need training in fairness of pricing and honesty to the job and customers.A business is supposed to absorb the charges on a credit card and not pass it on to the customers - and definitely not a 33% charge ( most times we pay cash).Now in comparison, I just wanted you to know thatYour small 4/5 Oz cup is costing roughly about- 400% more than Tim HortonsA 20 Oz Tim Hortons tea is 2.09- 200% more than Starbucks, A 20 Oz Starbucks tea is 4.69They both come with a sit down experience in a clean world class environment and a brand proposition and prestige.The Hyderabad Palace take out is a good " Chabutra " experience away from home . It's becoming a hangout point because of the little feel home and nostalgia factor for Hderabadis in Toronto. BUT this erratic pricing doesn't justify anything.It won't be long before there's more people feeling ripped off or till a competition opens up in the vicinity.My advice and feedback to you Ather Mian is enjoy the success while it lasts but also focus on long term pricing and customer experience strategy.Good luck!!Hasan
Atmosphere: 2
Food: 2
Service: 1
Alamdar Hussain
Only get chai from here nothing else.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Irani Chai
Munira Budhdeo
Price gouging. They charge $11.99 for a small container of Chicken 65 and call it as a Medium size. Total rip off. Very disappointing.
Atmosphere: 1
Food: 1
Service: 2
Amlan Barua
The food and tea is good at this place, but the environment is too nasty. People just throw the cups around on the sidewalk and parking lot, the owner should ask people to dump the trash properly.
Take out $15 Mutton Biryani, Smaller box, Food not hot at all, mutton pcs are mostly with bones, Much less flavour. Didn't look fresh. Disappointed. Not worth the price. Quality appears to be non consistent.Bought $11 Mutton Biryani Last Sunday at Silverspoon, fresh, hot, tender meat pcs, nice flavour quantity good for 3 people.
Atmosphere: 3
Food: 2
Service: 3
Abhishek Raj
Got diarrhea (loos motions)) after having sweets dahiwada and boryani, I don't know which one caused it m not going
Will never buy again. Utterly waste, literally biriyani tasted like a plain yellow rice with no spice, salt.. nothingWorst biriyani I've ever had in my whole
Food: 1
Service: 3
best authentic indian tea!!!
Food: 5
Service: 5
Recommended dishes: Irani Chai
Good place to hang out with friends to have a cup
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chicken 65, Mutton Biryani, Irani Chai
Irani
Atmosphere: 5
Food: 5
Service: 5
Ather Mian, last night, at your front counter while you and I were talking about treating customers as friends for good customer service and a good human rapport:Your cashier charged me $ 3.96 for two small teas. I don't think that is a good example of your philosophy, your front line staff need training in fairness of pricing and honesty to the job and customers.A business is supposed to absorb the charges on a credit card and not pass it on to the customers - and definitely not a 33% charge ( most times we pay cash).Now in comparison, I just wanted you to know thatYour small 4/5 Oz cup is costing roughly about- 400% more than Tim HortonsA 20 Oz Tim Hortons tea is 2.09- 200% more than Starbucks, A 20 Oz Starbucks tea is 4.69They both come with a sit down experience in a clean world class environment and a brand proposition and prestige.The Hyderabad Palace take out is a good " Chabutra " experience away from home . It's becoming a hangout point because of the little feel home and nostalgia factor for Hderabadis in Toronto. BUT this erratic pricing doesn't justify anything.It won't be long before there's more people feeling ripped off or till a competition opens up in the vicinity.My advice and feedback to you Ather Mian is enjoy the success while it lasts but also focus on long term pricing and customer experience strategy.Good luck!!Hasan
Atmosphere: 2
Food: 2
Service: 1
Only get chai from here nothing else.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Irani Chai
Price gouging. They charge $11.99 for a small container of Chicken 65 and call it as a Medium size. Total rip off. Very disappointing.
Atmosphere: 1
Food: 1
Service: 2
The food and tea is good at this place, but the environment is too nasty. People just throw the cups around on the sidewalk and parking lot, the owner should ask people to dump the trash properly.
Atmosphere: 1
Food: 5
Service: 3
Irani Chai…
Atmosphere: 5
Food: 5
Service: 5
Best Tea in city 10/0.
Atmosphere: 1
Food: 5
Service: 4
Recommended dishes: Irani Chai
Restaurantji Recommends
Take out $15 Mutton Biryani, Smaller box, Food not hot at all, mutton pcs are mostly with bones, Much less flavour. Didn't look fresh. Disappointed. Not worth the price. Quality appears to be non consistent.Bought $11 Mutton Biryani Last Sunday at Silverspoon, fresh, hot, tender meat pcs, nice flavour quantity good for 3 people.
Atmosphere: 3
Food: 2
Service: 3
Got diarrhea (loos motions)) after having sweets dahiwada and boryani, I don't know which one caused it m not going
Atmosphere: 1
Food: 1
Service: 1
haleem is
Atmosphere: 4
Food: 5
Service: 4
Amazing customer service!
Atmosphere: 5
Food: 5
Service: 5
Very nice irani chai. Must try item.
Food: 5