I went through the drive thru yesterday & had trouble ordering a co workers drink as I was a reading a text message. The employee had no patience & kept interrupting me while I was speaking. He eventually passed me along to another co worker & it was fine. I proceed to order my own drink & my drink was a short size in a venti cup. I come here all the time & ask for the same drink & has never happened before where I got a venti drink that was not even half full? The darker skinned(East Indian) short girl that took my payment at the window rolled her eyes when I told her I never received a drink like this before & that I needed more foam since I ordered extra foam with light ice. I also mentioned I didn’t mind paying for extra foam either. She proceed to tell me I asked for super light ice. I asked for light ice drink in a venti cup with extra extra foam. My drink came out quarter full or not even.Worst experience ever & the attitude / customer service was even worst. I did not argue or fight with the employees, I try to laugh it off & be nice but clearly they need work on their customer service skills or should not be working at a Starbucks. Won’t be back at this location
Atmosphere: 1
Food: 1
Service: 1
Jacqui Russell
Excellent service and they practice physical
Atmosphere: 5
Food: 5
Service: 5
Ben George
Great
Atmosphere: 5
Food: 5
Service: 5
Ivonne Correa
I just went in to use the bathroom but also purchased a cheese Danish square. The bathroom was spotless, the service was wonderful, and the Danish was tasty.
Atmosphere: 5
Food: 5
Service: 5
Adolphina W
Staff needs more training on menu items. Lot's of confusion over making a basic syrup and steamed milk drink. The bathroom also needs to be checked more frequently.
Atmosphere: 5
Food: 5
Service: 3
sam cohen
The washroom was disgusting. If the washrooms are kept so poorly, I wonder if the food they serve is handled properly at this location.
Atmosphere: 2
Elizabeth Alydon
Food and drinks are usually prepared in a timely manner and consistently taste the same. Staff are knowledgeable, helpful and friendly.The atmosphere is only OKAY. Over the years, it seems the volume of their speaker system has increased. So when playing pop music, it's especially loud and distracting when you've come here to read or study. While it is big, they could definitely add more seating and outlets (if allowed).I'm especially disappointed when I visited this location on December 5, while they had renovated the women's washroom. No heads up from the staff when cashing out. I was here for 5 hours and did not see one staff make a round to clean the Men's washroom (coverted to all gender use). Considering the high traffic and customer's using ONE stall (urinal out of service), you'd think the staff would increase their housekeeping rounds. The construction work is loud (no surprise there), but going the extra mile to apologize to patrons, even offer free sampling, to make up for the inconvenience would have been appreciated.
Atmosphere: 2
Food: 5
Service: 5
Thomas Benjamin
Laptop and customer friendly atmosphere. Great place.
Atmosphere: 5
Food: 4
Service: 4
Mukti Suvedi
Nice place to meeting and work. Good sitting arrangement.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Mocha Frappe, Salad
Bart Femia
There is so much background noise in the building that's its very hard to hear one speak not good place to meet up and
I had an absolutely wonderful experience at Starbucks, all thanks to the incredible service provided by Sadiq. His attentiveness and friendly demeanor truly enhanced the evening. Sadiq's recommendations was spot on.
Atmosphere: 5
Food: 5
Service: 5
Michael Muhammad
Great products. Greater service! Thank you, Blossom. Your service was exceptional. You're the best. Definitely recommend!
Atmosphere: 5
Food: 5
Service: 5
Carl Joaquin Malipol
I just want to leave a great review for (and i’m so sorry if I butcher the spelling) Shanay, again sorry if that’s spelt wrong, but she was the best, and surprisingly there was no line in the drive thru and we were able to have chat for a bit and she was honestly THE BEST! Kudos to Starbucks Kennedy & Lawrence for hiring her!
Atmosphere: 5
Food: 5
Service: 5
Eleage G.
Customer service was extremely polite and quick with preparing my order. The patio was clean. Garbage was frequently changed. I enjoyed my latte and will definitely come back to this location.
Rianna D
Nice coffee shop, but it's definitely a hit or miss when it comes to who's making your drink!
I went through the drive thru yesterday & had trouble ordering a co workers drink as I was a reading a text message. The employee had no patience & kept interrupting me while I was speaking. He eventually passed me along to another co worker & it was fine. I proceed to order my own drink & my drink was a short size in a venti cup. I come here all the time & ask for the same drink & has never happened before where I got a venti drink that was not even half full? The darker skinned(East Indian) short girl that took my payment at the window rolled her eyes when I told her I never received a drink like this before & that I needed more foam since I ordered extra foam with light ice. I also mentioned I didn’t mind paying for extra foam either. She proceed to tell me I asked for super light ice. I asked for light ice drink in a venti cup with extra extra foam. My drink came out quarter full or not even.Worst experience ever & the attitude / customer service was even worst. I did not argue or fight with the employees, I try to laugh it off & be nice but clearly they need work on their customer service skills or should not be working at a Starbucks. Won’t be back at this location
Atmosphere: 1
Food: 1
Service: 1
Excellent service and they practice physical
Atmosphere: 5
Food: 5
Service: 5
Great
Atmosphere: 5
Food: 5
Service: 5
I just went in to use the bathroom but also purchased a cheese Danish square. The bathroom was spotless, the service was wonderful, and the Danish was tasty.
Atmosphere: 5
Food: 5
Service: 5
Staff needs more training on menu items. Lot's of confusion over making a basic syrup and steamed milk drink. The bathroom also needs to be checked more frequently.
Atmosphere: 5
Food: 5
Service: 3
The washroom was disgusting. If the washrooms are kept so poorly, I wonder if the food they serve is handled properly at this location.
Atmosphere: 2
Food and drinks are usually prepared in a timely manner and consistently taste the same. Staff are knowledgeable, helpful and friendly.The atmosphere is only OKAY. Over the years, it seems the volume of their speaker system has increased. So when playing pop music, it's especially loud and distracting when you've come here to read or study. While it is big, they could definitely add more seating and outlets (if allowed).I'm especially disappointed when I visited this location on December 5, while they had renovated the women's washroom. No heads up from the staff when cashing out. I was here for 5 hours and did not see one staff make a round to clean the Men's washroom (coverted to all gender use). Considering the high traffic and customer's using ONE stall (urinal out of service), you'd think the staff would increase their housekeeping rounds. The construction work is loud (no surprise there), but going the extra mile to apologize to patrons, even offer free sampling, to make up for the inconvenience would have been appreciated.
Atmosphere: 2
Food: 5
Service: 5
Laptop and customer friendly atmosphere. Great place.
Atmosphere: 5
Food: 4
Service: 4
Nice place to meeting and work. Good sitting arrangement.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Mocha Frappe, Salad
There is so much background noise in the building that's its very hard to hear one speak not good place to meet up and
Atmosphere: 1
Food: 5
Service: 5
Restaurantji Recommends
I had an absolutely wonderful experience at Starbucks, all thanks to the incredible service provided by Sadiq. His attentiveness and friendly demeanor truly enhanced the evening. Sadiq's recommendations was spot on.
Atmosphere: 5
Food: 5
Service: 5
Great products. Greater service! Thank you, Blossom. Your service was exceptional. You're the best. Definitely recommend!
Atmosphere: 5
Food: 5
Service: 5
I just want to leave a great review for (and i’m so sorry if I butcher the spelling) Shanay, again sorry if that’s spelt wrong, but she was the best, and surprisingly there was no line in the drive thru and we were able to have chat for a bit and she was honestly THE BEST! Kudos to Starbucks Kennedy & Lawrence for hiring her!
Atmosphere: 5
Food: 5
Service: 5
Customer service was extremely polite and quick with preparing my order. The patio was clean. Garbage was frequently changed. I enjoyed my latte and will definitely come back to this location.
Nice coffee shop, but it's definitely a hit or miss when it comes to who's making your drink!
Atmosphere: 4
Food: 3
Service: 3