Nino Pizza Smithville
176 Griffin St N, Smithville
(905) 957-6466
Recent Reviews
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Thank-you Nino! Best Pizza Ever! Hot, Fresh, Delicious, exceptional service every time!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Pizza
I wanted to like this place but the people working here did not have great costumer service. Pizza was decent at least but I’d rather go somewhere else. The floors here were also very dirty.
Atmosphere: 1
Food: 2
Service: 1
The pizzas are fresh, tasty and ready quickly. I would not suggest to eat in, it is set up for takeout. My go to pizza place!
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Sauce, Large Pizza, 2 Medium Pizza
Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Pizza
It's the best pizza ever!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
I recently visited here and had an excellent experience. From the moment I walked in, the staff was friendly, attentive, and welcoming.I ordered a medium veggie pizza with mushrooms, onions, green peppers, and black olives. The crust was perfectly crispy on the outside and soft and chewy on the inside. The sauce was flavourful with just the right amount of herbs and spices. The toppings were generous and fresh. The melted cheese pulled apart in delicious strings. With every bite, I could taste the high-quality ingredients they use.Overall, from the food to the service, everything exceeded my expectations. I highly recommend this pizza place!
Atmosphere: 5
Food: 5
Service: 5
Best pizza place in town!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pizza
Hidden gem. Yummy
Atmosphere: 5
Food: 5
Service: 5
the most delicious Pizza ever.
Atmosphere: 5
Food: 5
Service: 5
Ordered pizza and wings for pick up, the delivery driver took our wings for delivery, and the staff laughed about the mistake THEY had made as if it was a joke. The delivery driver completed all his delivery orders before returning back 15-20 minutes later with our wings that were barely in the container by the time they rolled around in his car for his deliverys.We order here quite a bit and the service is usually good but this experience is making me second guess ordering from Ninos again.UPDATEWhen I finally got home, the pizza was ice cold along with the wings. We called and spoke to the manager (who was there during the entire ordeal) and advised him of the situation. He was apologetic and offered to make us a new pizza and wings (that we of course had to go pick up ourselves because delivery would have taken an hour), when my wife went to pick up, the manager spoke to her and continued to apologize and said he was trying to figure out why I was standing there to begin with (but did not ask me why, because I would have gladly told him). I do appreciate the effort to try to compensate us but I feel as though the entire situation could have been handled better, especially because I asked one of the girls cashing me out if there was anything they could do to compensate for the poor service and she did not even ask the manager or make an effort but rather made excuses.All in all, I am raising my review to a 3 star.I do feel that the staff should be more considerate of customers and should own up to there mistakes rather than making a joke of it and making excuses.As I've seen there have been some poor reviews lately, my advice to the owner is do your best to take care of your customers, I know things can be busy and stressful and I 100% understand that, but without the customers you wouldnt have your business, especially in a small town.I look forward to a better experience in the future if we choose to continue to be repeat customers.
Atmosphere: 2
Food: 3
Service: 3
Restaurantji Recommends
Tastiest pizza ever in India Style , the staff is very welcoming .
Atmosphere: 5
Food: 5
Service: 5
Best pizza in Smithville !
Best wings
DISAPPOINTED.We live locally to Nino's Pizza and we are extremely disappointed with this place! The pizza is "okay", nothing special. We've ordered delivery many times; firstly the delivery charge is $8.00 (+ tax) and tip... steep delivery charge, secondly, the order consistently takes an HOUR+ to be delivered. The last time we ordered Nino's pizza for delivery, the pizza was COLD. Today's delivery took an HOUR AND 25 MINUTES. We called in to inquire about the status of our delivery and the employee said, "you'll probably get it soon" and then HUNG UP when I was mid-sentence in responding. We will not be a returning customer.
Atmosphere: 2
Food: 2
Service: 1
Funnel fries and cheese pizza and funnel fries are amazing! Got put on hold first time I called than they forgot me on hold 30mins later than called back and excellent service
Atmosphere: 5
Food: 5
Service: 3
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