A&W Canada

Pen Centre Mall (Food Court, 221 Glendale Ave, St. Catharines
(905) 684-1884

Recent Reviews

Ken M

They need some customer service experience. The girl that waited on me was more interested in talking with coworker. She didn't say hello or thank you. I ordered a tea at 10:15am and it was cold. There was no one else in the restaurant. I guess that's why...poor service will ruin a business fast.

Gord A. Robinson

Very good fast food. Fast service. Has drive thru. Now has frozen A&W root beer. All food is

Atmosphere: 4

Food: 4

Service: 4

Justin D

Honestly, the BEST customer service I have received in a very long time. Not only was the iced pumpkin spice latte amazing, but so were the drive thru staff. They corrected the initial error and provided 50% off coupons for our next visit. Made sure that I will be returning again and again!!

Atmosphere: 5

Food: 5

Service: 5

Mrs James

1 star or i cant post review sad. -10/10 where do i start? Its the one inside mall not outside. They’re really good. dry nest cold fries brown lettuce soggy tomatoes not enough sauce cheese wasnt melted paid for bacon didnt get it. Staff is clueless. Person in charge seemed drunk

Ellen Gaudet

I was so upset, the manager kendra was extremely rude and argumentative. Refused to refund my order or make the order I requested. I really wish we could stop making Karen's manager's ?

Ellen Heinen

I was so upset, the manager kendra was extremely rude and argumentative. Refused to refund my order or make the order I requested. I really wish we could stop making Karen's manager's ?

Jon Lawrence

Most affordable breakfast in town \\u0026 pleasant staff.

Atmosphere: 5

Food: 5

Service: 5

Dirk W

Excellent breakfast! The egg yolks was so yellow I know that they get farm fresh eggs. Great coffee. Good value

Kalle Yiming

it’s not fast food. Waitting more half an hour to get a burger. Slow and rude staff.

Ty Clifford

Staff was beyond helpful and order was done to perfection despite its size

jillcT7784WO

Service good, clean surroundings but I won't go back because the fries were limp and the teenburger soggy.

Peter Knott

Delicious food, my burger was very fresh. Employees are friendly too.

Denis Cirocco

Cashier very rude...wearing a mask she asked me to round up bill...I told her I can't hear or understand....its hard to hear when the person wearing the mask hot mad and said never mind..... bad customer service.....will not be visiting this establishment again unless they get educated in treating customers better......so sad

Visually Victoria

Cashier was friendly, but the onion rings and burger meat I received were incredibly salty. Not sure if this was just my order or others too. Still edible but quite salty in comparison to other locations I've been to.

Craig Severy

Never had an issue with this location cause i don't often order from them. Ask for a wrap and they messed it up. Won't stop there ever again. It was my loss for ordering in the first place. So good riddance. Never coming back.

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