KFC

221 Glendale Ave, St. Catharines
(905) 704-0477

Recent Reviews

Minh Quang

Last night at 8:30 on January 16, 2024, I visited the establishment, and the Indian manager informed me that hot wings were sold out. Surprisingly, upon checking the online menu, nothing was marked as sold out, and my online order was accepted. Furthermore, the manager closed the store immediately after I left, although the closing time was supposed to be 10 pm. This behavior not only reflects poor customer service. Such actions ruined the reputation of this KFC branch, and a thorough investigation is warranted. This incident is indicative of an employee neglecting their responsibilities and displaying unacceptable behavior towards customers.

Atmosphere: 1

Food: 3

Service: 1

Rajvir Kaur

very great experience. chicken was

Atmosphere: 5

Food: 5

Service: 5

Jocelyn Calixtro

Good and friendly

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hot Wings

Book Family

Never tastes like it’s supposed to. No ice machine anymore. Pop is warm and off taste.

Atmosphere: 3

Food: 1

Service: 1

Mengqiu Chen

Small portion with unreasonable price. Not recommend.

Atmosphere: 3

Food: 1

Service: 3

Jagjit Singh

Amazing customer service. Staff is so friendly and they always give fresh food.

Atmosphere: 5

Food: 5

Service: 5

Wassim Wiliam

We find a bug in the food .Very bad experience … This store should be close till audited by Health Canada

vivek parmar

Always have to wait in the parking area for the food , Even its a small order

Shiva Krishna Sridharala

Good atmosphere, but this is my second visit to KFC and I was very disappointed with the chicken. It was dripping with oil. Its like there is more oil than chicken.

Atmosphere: 3

Food: 1

Service: 3

Harwinder kaur

amazing place to order KFC and Tacos!!! staff is always very friendly!!

gagan sp

Amazing customer service and food ???

jocelyncD6724AW

the stuff of this location are so friendly warmly welcome you. i recommend visit this restaurant. i will visit this location again

Echo

This is not an actual KFC/TACOBELLThis location is run by someone who gets their meat and supplies from a discount retailer, not the corporate supplier. You get chicken strips, possibly from a box, instead of big crunchy chicken breast strips when you order them. I've been going to KFC for 2 decades, I know the real meat from the fake.The good:- they accept the coupons from the mail- they offer both KFC and tacobellNeeds improvement:- get the actual meat supply from KFC corporate, not value village.- you will spend your whole lunch break for something as small as a supreme fries.- they will charge you extra then as advertised, this has happened about 20 times now, I've kept my receipts for proof. You can order a $5 item, and it'll come up to $11 somehow.- the staff barely speaks English and straight up ignores you when you try to get your order fixed- my coworkers always come back and say they were missing something- they have children working who don't know how to punch in orders, and will just resort to ignoring you and getting the next customer ?- if you order with the app, be prepared to get your food at the end of your shift. It's life, I guess.- they'll wait until you give up instead of fixing the issueOverall 1.5/5 I can't give a 2 because half the time your order is incorrect, cold, missing, overpriced. Not even Gordon Ramsey can save this location. You need to 86 the staff and hire some proficient, English speaking, experienced staff.

Atmosphere: 1

Food: 1

Service: 1

Melanie Desamero

Rude no customer service, i think she is the manager in that store. Took my order wrong and then when i complained how the popcorn was burn and old she raised her voice at me. Pure rudeness.

Melanie D

Rude no customer service, i think she is the manager in that store. Took my order wrong and then when i complained how the popcorn was burn and old she raised her voice at me. Pure rudeness.

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