I ordered from Uber eats and as usual something is missing. Now I have a screaming toddler because the employee that packed my order decided we didn’t need the one donut that I had promised her, and my day is ruined.
Stephen Hellman
Great stuff, very friendly. And, much appreciated to get me my steep tea from a fresh pot. I like it hot. Very much appreciated!
Atmosphere: 5
Food: 5
Service: 5
Fariba Mirzaei
The staff are so polite and nice . Fast coffe and food services, clean tables, clean washroom, decoration is amazing and furnitues are comfy and beautiful.
Atmosphere: 5
Food: 5
Service: 5
Wes P.
service is extremely slow, no customer interaction. Many ordered drinks placed on counter at same time, no directions on who's where who's. order taker was also the drink maker/server. One of the worst/dirtiest I've been in.
LeeTown
I didnt like the atmosphere that much.It was abit dirty and kiosk wasn't working properly.But my double double was one of the best.
Atmosphere: 4
Food: 5
Service: 5
DR GB
Not bad but
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
NIZAR Z.
No one beats Timmy'
Atmosphere: 5
Food: 5
Service: 5
J Y
Not sure if it’s because they are open during Christmas, but it’s fairly disrespectful when the server just slides the timbits and food to you while he’s like one step away from the counter… bad service.
Atmosphere: 2
Food: 3
Service: 1
Danny Lee
It's average
Jackson King
Yesterday I was mortified by this location and the way they treated other human beings. I was enjoying my morning coffee when 4 police officers entered the restaurant apparently called by management to remove “homeless” people from the restaurant. These people were paying customers who hadn’t even finished their coffees and they were asking them to leave. They were doing nothing wrong but enjoying their coffee and breakfast. I was embarrassed as a human being to see this happen. All because they had backpacks with them? They weren’t making a scene, no noise…nothing. Disgusting! Will never return to this restaurant again. Shame shame
Sounds like a fantastic atmosphere at the Tim Hortons! The energetic and cheerful young staff create a welcoming vibe that adds a positive touch to the whole experience. Great to hear they're spreading good vibes even during long shifts!
Atmosphere: 5
Food: 5
Service: 5
Zahra Shahsavar
I am so surprised the way this location is managed, any proper trainings provided even ? Minimum customer acknowledgment ? sitting there to have some relaxing time , the staff constantly speak hindi very loudly and I am not sure if they are fighting or if it’s the tone! ( nothing wrong with that language,though).Tonight one of the staff with no hesitation and loudly told her colleague to SHUT UP !!!!! Come on guys, seriously?
Caleb Park
I will explain what happened yesterday morning. The store is clean and well-organized, which I'm very satisfied with. However, I'm not satisfied with the service from the staff. Almost all of the staff had blank expressions and didn't seem to smile. I tried to place an order at the kiosk, but it didn't go through due to a machine malfunction. I informed them, and they said it would be fine and asked me to try again. So, I tried again, but it still didn't work, and I had to inform them again later. However, they didn't even offer a simple apology. I had no choice but to place my order at the counter, and while waiting for my order, a staff member brought the food, shouted once, left it there, and went back to their work, leaving me confused about whose order it was. Usually, they should wait for the customer to take the food, but this staff member didn't do that. Overall, I was not satisfied with the service from the staff, and I don't think I want to go there again.
Atmosphere: 2
Food: 3
Service: 2
Al G
Service is very good and staff are friendly. This particular branch is super busy with lineups extending near the entrance/exit doors. Don't know if it's just the time of the day or if it's always busy.Parking: There's only 3 spots in front of the store, so it's a hit or miss parking there. There's a bigger parking lot, but you have to walk about a couple of minutes.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Plain Bagel with Cream Cheese
Glen Byrnes
Customer service is really lacking at this location. Focus is on drive through.In store has one attendant and fullfillsorders. Riddiculous... frustrating.Do better Tims Glen Erin....
I ordered from Uber eats and as usual something is missing. Now I have a screaming toddler because the employee that packed my order decided we didn’t need the one donut that I had promised her, and my day is ruined.
Great stuff, very friendly. And, much appreciated to get me my steep tea from a fresh pot. I like it hot. Very much appreciated!
Atmosphere: 5
Food: 5
Service: 5
The staff are so polite and nice . Fast coffe and food services, clean tables, clean washroom, decoration is amazing and furnitues are comfy and beautiful.
Atmosphere: 5
Food: 5
Service: 5
service is extremely slow, no customer interaction. Many ordered drinks placed on counter at same time, no directions on who's where who's. order taker was also the drink maker/server. One of the worst/dirtiest I've been in.
I didnt like the atmosphere that much.It was abit dirty and kiosk wasn't working properly.But my double double was one of the best.
Atmosphere: 4
Food: 5
Service: 5
Not bad but
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
No one beats Timmy'
Atmosphere: 5
Food: 5
Service: 5
Not sure if it’s because they are open during Christmas, but it’s fairly disrespectful when the server just slides the timbits and food to you while he’s like one step away from the counter… bad service.
Atmosphere: 2
Food: 3
Service: 1
It's average
Yesterday I was mortified by this location and the way they treated other human beings. I was enjoying my morning coffee when 4 police officers entered the restaurant apparently called by management to remove “homeless” people from the restaurant. These people were paying customers who hadn’t even finished their coffees and they were asking them to leave. They were doing nothing wrong but enjoying their coffee and breakfast. I was embarrassed as a human being to see this happen. All because they had backpacks with them? They weren’t making a scene, no noise…nothing. Disgusting! Will never return to this restaurant again. Shame shame
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Sounds like a fantastic atmosphere at the Tim Hortons! The energetic and cheerful young staff create a welcoming vibe that adds a positive touch to the whole experience. Great to hear they're spreading good vibes even during long shifts!
Atmosphere: 5
Food: 5
Service: 5
I am so surprised the way this location is managed, any proper trainings provided even ? Minimum customer acknowledgment ? sitting there to have some relaxing time , the staff constantly speak hindi very loudly and I am not sure if they are fighting or if it’s the tone! ( nothing wrong with that language,though).Tonight one of the staff with no hesitation and loudly told her colleague to SHUT UP !!!!! Come on guys, seriously?
I will explain what happened yesterday morning. The store is clean and well-organized, which I'm very satisfied with. However, I'm not satisfied with the service from the staff. Almost all of the staff had blank expressions and didn't seem to smile. I tried to place an order at the kiosk, but it didn't go through due to a machine malfunction. I informed them, and they said it would be fine and asked me to try again. So, I tried again, but it still didn't work, and I had to inform them again later. However, they didn't even offer a simple apology. I had no choice but to place my order at the counter, and while waiting for my order, a staff member brought the food, shouted once, left it there, and went back to their work, leaving me confused about whose order it was. Usually, they should wait for the customer to take the food, but this staff member didn't do that. Overall, I was not satisfied with the service from the staff, and I don't think I want to go there again.
Atmosphere: 2
Food: 3
Service: 2
Service is very good and staff are friendly. This particular branch is super busy with lineups extending near the entrance/exit doors. Don't know if it's just the time of the day or if it's always busy.Parking: There's only 3 spots in front of the store, so it's a hit or miss parking there. There's a bigger parking lot, but you have to walk about a couple of minutes.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Plain Bagel with Cream Cheese
Customer service is really lacking at this location. Focus is on drive through.In store has one attendant and fullfillsorders. Riddiculous... frustrating.Do better Tims Glen Erin....
Atmosphere: 1
Food: 2
Service: 1