On March 13th my partner and I decided to grab a bite to eat after a day at work. A simple visit turned into one of the worst customer Service experiences I’ve had in a while. From the moment we walked in the senior employee was barking orders and berating her colleagues all the while having an extended conversation with one customer during our entire visit. We are both beyond disgusted with how she treated her coworkers, and the way that customer care was handled by prioritizing certain customers and acting indifferent towards others.
Atmosphere: 1
Food: 4
Service: 1
Wenhan Zhang
Footlong sandwich doesn’t cut in half? How should I eat?
Atmosphere: 3
Food: 2
Service: 1
The Chupi
Had a great experience today, it's the first tike in this specific location, the older lady who worked this morning ( Saturday march 2) was above nice and followed the sub order as it was ordered only.Thank you!
Atmosphere: 5
Food: 5
Service: 5
jessel samaroo
Bought a footlong sub today and the sandwich was made so sloppy and furthermore I found a hair in my
Food: 1
Service: 1
James Fiddler
This place gives some good sandwiches. Love it. I try not to come to this place often because it tastes too good. LoL.
Rhonda Reed
Fast and fresh
Atmosphere: 5
Food: 5
Service: 5
Mac Blunt
busy at the lunch hour but great place for a sammy and soup!
Atmosphere: 4
Food: 5
Service: 5
Byrnsey5
This is my favourite subway. The ladies who work there are very friendly and professional. They prepare a top notch salad every time!
Atmosphere: 5
Food: 5
Service: 5
Jony Brar
Such an bad experience in subway first time. Uneducated staff, even dont know how to make sub.
Very bad experience. First time there. Not expected that.
Mellissa Anderson
As a former manager of subway I can safely say this is the best location in Thunder Bay! I really wish I had the staff that the Red River road location has now! Pat is phenomenal and my new favourite is “Cole” he is such a good kid and has a great sense of humour.
Graham Wright
I arrived late on a road trip west from Ontario to BC and was greeted by a lovely young woman who professionally prepared a sandwich for me, a VERY hungry traveler. If you're the owner of this business, please thank your late night sandwich artist who helped me on Oct 1st. Everything was fresh and I devoured it quickly and was able to get back on the road.
NooR Ali
Rude girl did not listen instructions. Hole sub messed inside paper bag
D Desai
Absolutely damn good staff. Food not so much. Tomatoes felt like old and jalapenos were not from subway. They were some random cheap brand ones.
On March 13th my partner and I decided to grab a bite to eat after a day at work. A simple visit turned into one of the worst customer Service experiences I’ve had in a while. From the moment we walked in the senior employee was barking orders and berating her colleagues all the while having an extended conversation with one customer during our entire visit. We are both beyond disgusted with how she treated her coworkers, and the way that customer care was handled by prioritizing certain customers and acting indifferent towards others.
Atmosphere: 1
Food: 4
Service: 1
Footlong sandwich doesn’t cut in half? How should I eat?
Atmosphere: 3
Food: 2
Service: 1
Had a great experience today, it's the first tike in this specific location, the older lady who worked this morning ( Saturday march 2) was above nice and followed the sub order as it was ordered only.Thank you!
Atmosphere: 5
Food: 5
Service: 5
Bought a footlong sub today and the sandwich was made so sloppy and furthermore I found a hair in my
Food: 1
Service: 1
This place gives some good sandwiches. Love it. I try not to come to this place often because it tastes too good. LoL.
Fast and fresh
Atmosphere: 5
Food: 5
Service: 5
busy at the lunch hour but great place for a sammy and soup!
Atmosphere: 4
Food: 5
Service: 5
This is my favourite subway. The ladies who work there are very friendly and professional. They prepare a top notch salad every time!
Atmosphere: 5
Food: 5
Service: 5
Such an bad experience in subway first time. Uneducated staff, even dont know how to make sub.
Very poor customer services ! Cheap stuff
Restaurantji Recommends
Very bad experience. First time there. Not expected that.
As a former manager of subway I can safely say this is the best location in Thunder Bay! I really wish I had the staff that the Red River road location has now! Pat is phenomenal and my new favourite is “Cole” he is such a good kid and has a great sense of humour.
I arrived late on a road trip west from Ontario to BC and was greeted by a lovely young woman who professionally prepared a sandwich for me, a VERY hungry traveler. If you're the owner of this business, please thank your late night sandwich artist who helped me on Oct 1st. Everything was fresh and I devoured it quickly and was able to get back on the road.
Rude girl did not listen instructions. Hole sub messed inside paper bag
Absolutely damn good staff. Food not so much. Tomatoes felt like old and jalapenos were not from subway. They were some random cheap brand ones.
Atmosphere: 5
Food: 3
Service: 5