Tim Hortons

580 Arthur St W, Thunder Bay
(807) 628-8080

Recent Reviews

Navjot Kaur

i've asked for oat milk in my drink.... but got milk.... happened twice. Disappointed.

Atmosphere: 1

Food: 1

Service: 1

Carl Salomon

Tim's has taken all the fun out of roll up the rim !!!It's on your phone now ??That is terrible... Zero fun !!!Tim's go back to the old daysHow is that roll up the rim on your phone??It sucks !!!

Atmosphere: 4

Food: 4

Service: 4

Don King

Overall wasn't the best at this location it takes along time to even get in the door to order and when I got to order the lady was so frustrated because of how busy they were that she started taking it out not only on customers but school students too. The store was very dirty and

Atmosphere: 3

Food: 5

Service: 3

syam ck

Very bad staff behaviour.staffs doesn't even wish you even you wish them first.. went there continuously two days for breakfast and lunch..both days the staffs showed the same attitude..food is good like any other tim Hortons but not the

Atmosphere: 1

Food: 5

Service: 1

Rebecca Miniscalco

The chicken wrap is delicious and donuts pretty good. My wife wanted a BLT artisan sandwich, but they made her a BLT bagel instead, not totally sure why those are both options and why they wouldn't clarify. She said it tasted fine, but was a little dry because it didn't have any type of sauce or anything.

J

This is by far the worst Tim Hortons in Canada, I would strongly recommend driving by this location. The disgruntled staff, long wait times and just overall mismanaged.

Food: 1

Service: 1

Brittney MacQuarrie

The women taken our order was ver impolite 11.27.2023. She rushed the entire order, didn’t let us finish talking before asking us if that was everything. I get needed to be quick and efficient for your drive thru times but customer service wasn’t present. The women working the window was very

Atmosphere: 1

Food: 2

Service: 1

Nayan Parmar

I went to this Tim Hortons today at 10:30 AM and I order farmers wrap and I ask to put some fried onions in it but the crew respond to me that they don’t have fried onion. I just don’t understand that in morning 10:30 AM how they are out of the product they sell I had bad experience here today.

Atmosphere: 2

Food: 1

Service: 1

Gary Kaminawatamin

Closing time says 10pm online so I walked and got there at just after 9:30pm. Front door says locked at 9:30pm but drive though open till 10pm. Disappointing and waste of time.

Lucas Bibby

Stopped here for morning coffees for the crew. There was only one person on staff for the morning rush ?‍♂️ so my large order took forever. But he was super kind and tried his best, and the order was served with no errors. Kudos bro ?

Atmosphere: 5

Food: 5

Service: 5

Sky prouty

It was early in the morning and we trot order but had a big truck and trailer so walked to the drive through and refused to

Atmosphere: 1

Food: 3

Service: 1

Amanda Wright

Drive through location, counter service terrible. Waited a total of 17 minutes to order and receive food despite 5-6 staff running around.

Atmosphere: 3

Food: 4

Service: 2

Shannon

Summer is so lazy, doesn’t stir my coffee so I have to do it myself, never serves with a smile always so cranky. And she forgot a timbit ?

Atmosphere: 5

Food: 5

Service: 5

Cindy Swanson

The usual service and food. Drive through only.

Food: 3

Service: 4

Dominique Lafrance

Debbie was rude and chased me out of the store! She is very rude! Debbie chased me out of the store after i complained about her rudeness, she came right to my truck. This is not good customer service.

Load More