Very disappointed tonight. We made reservations for 6 pm for a round table for 5 people. We arrived at 5:45 to check in and waited until 6:05 with a second reminder of the reservations. We were taken to a small square table for 4 people. We requested a larger table for 5 people and then waited while they cleared two tables and pushed them together. They provided no silverware for the table and then we waited over an hour for our food. We ended up taking silverware from other tables so we could eat our meal. We had been several times in the past with very good service. Tonight’s dining experience has made us choose not to return.
Atmosphere: 1
Food: 4
Service: 1
Patrick Schlitt
We have been many times before and all good. This time I had made reservations 4 days before. There was 5 of us and they sat us a table for 4. When I expressed this to them, they had us pick a table that may work. The table hadn’t been cleaned. Never did we get silverware. I had to get up and take silverware from other tables after our food came. Food was late coming out. Floor was dirty throughout. Not a great experience at all. This was very disappointing.
Atmosphere: 1
Food: 4
Service: 1
Dilpreet Singh
Food is amazing but the servers are biased. They were friendly enough toward their own country people but their attitude changed when they had to serve people from my ethnicity. Speacially one waitress whom i think was a head waitress or something black hair, she didnt even bother to ask for cheese while she was contantly asking people around me for cheese and other things. Everytime i need something i had to call her by myself even when the place was not that full and didnt even refill our drinks while she was busy pouring for others. This was my second time visiting here and i would say my first time was better here even when they had fire in their kitchen, they treated us well, may be because that time i was here with my friends who are born and raised in this country
Atmosphere: 3
Food: 5
Service: 1
Warren Trask
Very busy but our waitress worked extremely hard to keep us well looked after. Will be back
Atmosphere: 4
Food: 5
Service: 5
Jonathan Parish
Food was good. Service was slow. Table wasn't clean.
Atmosphere: 4
Food: 4
Service: 3
Bob Giles
Always great to eat here! The staff is always friendly and amazing!!
The food was great, the server was amazing , but the bug infestation (giant black ants everywhere, including my booth and floor) were too much for me. Especially the large lady bug type things? Just super gross when around food/I'm eating. The table was also so sticky and gross, but was told that was just how the table is now stating that the varnish has come off.
Atmosphere: 2
Food: 5
Service: 5
Cathy Mordue
This time was very loud due to several parties everything else was great
Atmosphere: 2
Food: 4
Service: 4
Fardin Afrouzi
Great menu, great food.
Food: 5
Service: 5
Recommended dishes: Mario's Chicken Parmigiana
Rohan Chandarana
It was evident that the hostess was just not interested and knew how to spoil a birthday dinner. The salad came 15 min after the main course and that too after following up twice.
Had a dinner outing at East Side Mario's and it turned out to be a delightful experience! The highlight of the meal was definitely the Canadian calzones, which I highly recommend to anyone visiting. The flavors were spot on, and it's a dish I would go back for. The cleanliness of the restaurant also added to the pleasant atmosphere, making our dining experience more comfortable. However, the service did have room for improvement. After serving our food, our server seemed to vanish for about 30 minutes, leaving us a bit stranded. We eventually had to ask another server for assistance. While this didn't ruin our evening, prompter service would have made it better. Despite the service hiccup, I still find East Side Mario's to be a solid choice for a good meal. Four stars for the great food and overall experience!
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Large Caesar Salad
John Castles
Pasta dish was great. Server was very good. 3 of us for lunch. Very
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Mario's Spaghetti & Meatballs, Large Caesar Salad
Gayle Labuz
Standard ESM food. Very friendly staff.
Atmosphere: 3
Food: 4
Service: 4
Esteban Acero
This is an average restaurant with above average prices. I've been here several time with larger groups, and I've always found the food to be nothing better than just fine. I get the odd dish where the food isn't good, but for the most part everything here is mediocre. The prices don't really reflect the quality of the food because I've never found anything to be excellent. The service is always nice, but they do take long to bring the main dishes out sometimes, especially during busy hours. This place is never my first option, nor my second, but it's an option none the less.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Ravioli
Paul Rektor
Nice dinner, seated at a booth , walk in, great service by Alex waitress, good vibe for family dinner or casual date nite ,only thing to add would be glutenfree bread optionDietary restrictions: Gluten free pasta available
Very disappointed tonight. We made reservations for 6 pm for a round table for 5 people. We arrived at 5:45 to check in and waited until 6:05 with a second reminder of the reservations. We were taken to a small square table for 4 people. We requested a larger table for 5 people and then waited while they cleared two tables and pushed them together. They provided no silverware for the table and then we waited over an hour for our food. We ended up taking silverware from other tables so we could eat our meal. We had been several times in the past with very good service. Tonight’s dining experience has made us choose not to return.
Atmosphere: 1
Food: 4
Service: 1
We have been many times before and all good. This time I had made reservations 4 days before. There was 5 of us and they sat us a table for 4. When I expressed this to them, they had us pick a table that may work. The table hadn’t been cleaned. Never did we get silverware. I had to get up and take silverware from other tables after our food came. Food was late coming out. Floor was dirty throughout. Not a great experience at all. This was very disappointing.
Atmosphere: 1
Food: 4
Service: 1
Food is amazing but the servers are biased. They were friendly enough toward their own country people but their attitude changed when they had to serve people from my ethnicity. Speacially one waitress whom i think was a head waitress or something black hair, she didnt even bother to ask for cheese while she was contantly asking people around me for cheese and other things. Everytime i need something i had to call her by myself even when the place was not that full and didnt even refill our drinks while she was busy pouring for others. This was my second time visiting here and i would say my first time was better here even when they had fire in their kitchen, they treated us well, may be because that time i was here with my friends who are born and raised in this country
Atmosphere: 3
Food: 5
Service: 1
Very busy but our waitress worked extremely hard to keep us well looked after. Will be back
Atmosphere: 4
Food: 5
Service: 5
Food was good. Service was slow. Table wasn't clean.
Atmosphere: 4
Food: 4
Service: 3
Always great to eat here! The staff is always friendly and amazing!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mario's Chicken Parmigiana, Lasagna
The food was great, the server was amazing , but the bug infestation (giant black ants everywhere, including my booth and floor) were too much for me. Especially the large lady bug type things? Just super gross when around food/I'm eating. The table was also so sticky and gross, but was told that was just how the table is now stating that the varnish has come off.
Atmosphere: 2
Food: 5
Service: 5
This time was very loud due to several parties everything else was great
Atmosphere: 2
Food: 4
Service: 4
Great menu, great food.
Food: 5
Service: 5
Recommended dishes: Mario's Chicken Parmigiana
It was evident that the hostess was just not interested and knew how to spoil a birthday dinner. The salad came 15 min after the main course and that too after following up twice.
Atmosphere: 3
Food: 4
Service: 1
Restaurantji Recommends
Had a dinner outing at East Side Mario's and it turned out to be a delightful experience! The highlight of the meal was definitely the Canadian calzones, which I highly recommend to anyone visiting. The flavors were spot on, and it's a dish I would go back for. The cleanliness of the restaurant also added to the pleasant atmosphere, making our dining experience more comfortable. However, the service did have room for improvement. After serving our food, our server seemed to vanish for about 30 minutes, leaving us a bit stranded. We eventually had to ask another server for assistance. While this didn't ruin our evening, prompter service would have made it better. Despite the service hiccup, I still find East Side Mario's to be a solid choice for a good meal. Four stars for the great food and overall experience!
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Large Caesar Salad
Pasta dish was great. Server was very good. 3 of us for lunch. Very
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Mario's Spaghetti & Meatballs, Large Caesar Salad
Standard ESM food. Very friendly staff.
Atmosphere: 3
Food: 4
Service: 4
This is an average restaurant with above average prices. I've been here several time with larger groups, and I've always found the food to be nothing better than just fine. I get the odd dish where the food isn't good, but for the most part everything here is mediocre. The prices don't really reflect the quality of the food because I've never found anything to be excellent. The service is always nice, but they do take long to bring the main dishes out sometimes, especially during busy hours. This place is never my first option, nor my second, but it's an option none the less.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Ravioli
Nice dinner, seated at a booth , walk in, great service by Alex waitress, good vibe for family dinner or casual date nite ,only thing to add would be glutenfree bread optionDietary restrictions: Gluten free pasta available
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Large Caesar Salad