We have go-to choices here, but always agree on the spring rolls - always tasty. Sometimes service is slow for take out orders. On my last order, made 25 minutes in advance, I still had to wait over ten minutes at the restaurant to pick up... almost 20 minutes after the 'guaranteed' time.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Singapore Noodles, Chicken Pad Thai, Thal Spring Rolls, Roll
Xu Su Miao
The lady picked up the phone for takeout is really rude. Don't know why they have to charge 18% tips for groups over 6.
Janette Burmaster
Love the spring rolls (501), the 136C Tom Yum soup (especially if I have a cold), and the Red Curry Chicken. I also recommend the passion fruit slushie with passion fruit jellies. I've been coming here for 8 years and have had very few disappointing experiences. It is a favourite of mine and many of my friends...I prefer the atmosphere of the Cambridge and Kitchener location, but the food at the Waterloo restaurant trumps the others.
Victor Coca
The food is amazing but the service is.. eh,Bordering rude but not quite there. If you don’t really care about that then I’d definitely recommend it
Atmosphere: 4
Food: 5
Service: 3
Khaled
I got their shrimp pad thai, I gotta say it was pretty light on the amount of shrimp. Also a bit expensive too (I think it was like $18 before tax). I'd recommend Pho Sunrise if you want the pad thai since it's cheaper there.
Atmosphere: 4
Food: 3
Service: 4
Mike Pham
Great food and fair price , staff was very friendly
Atmosphere: 5
Food: 5
Service: 5
Kiri Hasegawa
Super delicious, pai thai is moderately sweet and sour and not too spicy. The portion is bigger than it looks. I had a full meal and a half
Atmosphere: 5
Food: 5
Service: 4
Colleen Moore
This place as been a family favourite for going on 8 years, however I ordered my usual tonight and disappointed is an understatement. I always get the spring roll vermicelli bowl and add BBQ chicken, and have for eight years. However it seems that in the couple weeks since I've had it, they've introduced some new contemporary type of style. Half of what used to be noodles got replaced with a sad, warm, spinach and green apple salad (?). Ended up just taking it out because the thought of warm salad make me feel grossed out. It was disappointing when they stopped adding bean sprouts, but this is a new level. Please go back to making it the old way!
Atmosphere: 4
Food: 3
Service: 5
Gayle Labuz
Food was excellent.The host was a bit abrupt, but our server was very friendly and efficient.Our appetizer was served with our meal, which wasn't expected.Service was quirky, but it wouldn't stop us from going again.We go to the Guelph location often, and find the service there to be much better.
They bring all courses in the same time, unless you specifically ask them to wait until you finish the one course. It gets cold by the time you eat one course.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Tom Yum Soup, Thal Spring Rolls
Cindel
Absolutely delicious, great service and good portions!
Atmosphere: 5
Food: 5
Service: 5
Todd Thompson
Always great food from Ben Than!
Atmosphere: 5
Food: 5
Service: 5
E Wel
I took my son for dinner at the Waterloo location last night. It was the first time I had been there in a couple years and it was horrible. The food was inedible. Bbq beef avocado rolls not only had NO avocado, the rice paper was hard as a rock on two of the four halves.Every single one of my rice paper for my vermicelli was ripped and/or hard on half of it.So incredibly disappointed!
Atmosphere: 3
Food: 1
Service: 3
Justin Wong
Food comes quick, tasty and well priced. Just get there early to find a good parking spot during lunch! Employees are friendly but sometimes can take a while to get drink refills.
We have go-to choices here, but always agree on the spring rolls - always tasty. Sometimes service is slow for take out orders. On my last order, made 25 minutes in advance, I still had to wait over ten minutes at the restaurant to pick up... almost 20 minutes after the 'guaranteed' time.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Singapore Noodles, Chicken Pad Thai, Thal Spring Rolls, Roll
The lady picked up the phone for takeout is really rude. Don't know why they have to charge 18% tips for groups over 6.
Love the spring rolls (501), the 136C Tom Yum soup (especially if I have a cold), and the Red Curry Chicken. I also recommend the passion fruit slushie with passion fruit jellies. I've been coming here for 8 years and have had very few disappointing experiences. It is a favourite of mine and many of my friends...I prefer the atmosphere of the Cambridge and Kitchener location, but the food at the Waterloo restaurant trumps the others.
The food is amazing but the service is.. eh,Bordering rude but not quite there. If you don’t really care about that then I’d definitely recommend it
Atmosphere: 4
Food: 5
Service: 3
I got their shrimp pad thai, I gotta say it was pretty light on the amount of shrimp. Also a bit expensive too (I think it was like $18 before tax). I'd recommend Pho Sunrise if you want the pad thai since it's cheaper there.
Atmosphere: 4
Food: 3
Service: 4
Great food and fair price , staff was very friendly
Atmosphere: 5
Food: 5
Service: 5
Super delicious, pai thai is moderately sweet and sour and not too spicy. The portion is bigger than it looks. I had a full meal and a half
Atmosphere: 5
Food: 5
Service: 4
This place as been a family favourite for going on 8 years, however I ordered my usual tonight and disappointed is an understatement. I always get the spring roll vermicelli bowl and add BBQ chicken, and have for eight years. However it seems that in the couple weeks since I've had it, they've introduced some new contemporary type of style. Half of what used to be noodles got replaced with a sad, warm, spinach and green apple salad (?). Ended up just taking it out because the thought of warm salad make me feel grossed out. It was disappointing when they stopped adding bean sprouts, but this is a new level. Please go back to making it the old way!
Atmosphere: 4
Food: 3
Service: 5
Food was excellent.The host was a bit abrupt, but our server was very friendly and efficient.Our appetizer was served with our meal, which wasn't expected.Service was quirky, but it wouldn't stop us from going again.We go to the Guelph location often, and find the service there to be much better.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Thal Spring Rolls
Great food and service
Restaurantji Recommends
They bring all courses in the same time, unless you specifically ask them to wait until you finish the one course. It gets cold by the time you eat one course.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Tom Yum Soup, Thal Spring Rolls
Absolutely delicious, great service and good portions!
Atmosphere: 5
Food: 5
Service: 5
Always great food from Ben Than!
Atmosphere: 5
Food: 5
Service: 5
I took my son for dinner at the Waterloo location last night. It was the first time I had been there in a couple years and it was horrible. The food was inedible. Bbq beef avocado rolls not only had NO avocado, the rice paper was hard as a rock on two of the four halves.Every single one of my rice paper for my vermicelli was ripped and/or hard on half of it.So incredibly disappointed!
Atmosphere: 3
Food: 1
Service: 3
Food comes quick, tasty and well priced. Just get there early to find a good parking spot during lunch! Employees are friendly but sometimes can take a while to get drink refills.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Soup