We visited the Keg last night for our Anniversary. Our first time at this location. Had reservations for 6 people for 7:45 but it was super busy, we waited at the bar, got seated around 8:15. Manager was great to keep us posted on our wait time.Marissa was our hostess with the mostest! We loved loved loved her! She was patient with our questions, her recommendations were spot on and she told us about items running out so we could get the meals we all wanted. She was sooooooo amazing and thorough and quick to bring us our drinks and food.The Lobster was moist and delicious and Sirloin was perfectly cooked. The twice baked potato so deep and creamy, Neptune mushrooms full of delicious flavours, Caesar salad sooo good, Prime Rib was Perfect! Sirloin Oscar is the best of both worlds (steak, scallops, asparagus, bearnaise sauce), NY strips we're all cooked to perfection. The Billy Miner's Cake was amazing!! Thank you for that perfect ending to a perfect meal!Marissa was handling many tables and did it all with class and a smile.Marissa definitely made our Anniversary dinner a great experience!! We'll definitely be back.Thank you sooooo much Marissa your a 10/10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Billy Miner Pie, Billy Miner, Lobster Tails, Caesar Salad, Twice Baked Potato, Sirloin Oscar, Mushrooms Neptune, Garlic Mashed, Baked Potato, Lobster
Greg Moore
Update: 2024/04/17Our recent experience has been less than stellar. Service has been the problem. Long delays between arriving, ordering, follow-up, paying the bill. We are there at least once a month and the last 2 times service has been poor. I hope they sort this out because it's not typical or desirable to sit through this lack of service. I will update after our next visit. (Hopefully not our last)----Original Review:Great food. Great service. Great atmosphere. Only one thing missing...a solid vegetarian option.Our party of five (plus two infants) were there for a 40th anniversary. We had the classic filet done different ways, plus the halibut. All the meals were perfectly done and served warm and tasty.Our server was excellent. She provided plates for our twins that included crackers and veggies. She was attentive to us at the right times and engaging. She brought a free dessert to the couple who's anniversary it was.My single complaint would be the only vegetarian main dish is an $18 cauliflower "steak". I would like to have a burger, or some other option. It's a Steakhouse, but with lots of people wanting a meat free option there are times were pass on going to The Keg because of its limited menu.Wheelchair accessibility: The front door has a pushbutton and the bathroom has a wide door and an accessible stall
Atmosphere: 5
Food: 5
Service: 2
Recommended dishes: Billy Miner Pie, Twice Baked Potato
Onno van Santen
We went for an anniversary meal. And were served by Sam. It was the best meal we've had for some time.
Atmosphere: 5
Food: 5
Service: 5
Suesanne Polzin
The waitress was exceptional as wS the food.
Atmosphere: 5
Food: 5
Service: 5
Viv G
It's a KEG. You expect good service and food for the price and it didn't disappoint.Kid-friendliness: High chairs available, plus a kids menu that they can actually hold!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Keg Mac & Cheese, Billy Miner Pie, Calamari
Jorge Cortes
My son ordered Bacon,Cheese Burger it was a little over cooked and I ordered the pork ribs half rack and we shared the Caesar salad everything was delicious.
Atmosphere: 5
Food: 5
Service: 5
George Chandler
I went to dinner the other day (April 7/24) to the Keg in Waterloo. The waitress was great and the food was fine. They were slow and when it came to pay the bill it took forever because they said their system was screwing up. We asked for the manager and he never came over to us until we finally were leaving. Disappointing to say the least. I’m don’t think I’ll ever go back to that establishment.
Atmosphere: 3
Food: 3
Service: 5
Tina Seegmiller
Staff is very friendly and accommodating replacing my food and free entries
Atmosphere: 5
Food: 5
Service: 5
Jordan Lafontaine
Service was amazing as per usual. My Girlfriend and I love coming to the keg but the last two times we came our steaks were wrong. The first time we ordered our usual medium rare Top sirloin and what came out was two “baseball steaks” and it was thick and very chewy but I’m not one to complain so we just ate it and thought it was a one off night. We thought we would try again for my birthday dinner and I tried something different: Medium Rate filet mignon. It came out way undercooked and even our server said that is rare not medium rare. They took it back and I was expecting a new steak to be made as I find it tastes different if you just reheat the steak and not let it rest but they brought me out the same steak that I cut into and it was just dry. I didn’t want to complain as it was my birthday and I was around all my friends. Like I said I don’t usually complain but we love the keg but just don’t know anymore.
Food: 1
Emily Gallo
We have always been huge fans of the Keg and go at least once every month.Unfortunately as of lately, the service and food has been subpar and last night took the cake.We arrived for dinner and were not greeted upon entry. We asked for a private spot to celebrate an anniversary and although there were spots further away from people, the hostess placed us in the main room surrounded by other guests. When we asked to be moved, she looked irritated and said "no, sorry we don't do that".Anyways, we brushed this event off and proceeded to order food.The waitress was polite but lacked attentiveness. We asked for water with lemon but recieved only plain water. We had to ask for lemons for our water. She also took quite a while between checking up on us for drink refills etc.Now to review the food, usually we don't have many complaints but the food was quite poor this time around.Calamari App - calamari was tough and chewy, overcooked.Mixed Greens Salad had moldy lettuce which I had to pick out.Lobster Tails mains were also much overcooked and chewy.The rice also was over salted.The dessert was delicious however.Overall we were quite dissatisfied with our visit and will likely be looking for a new place for our regular dinner visits.
We visited to celebrate my Birthday. Going to this Keg for celebrations has become an anticipated tradition.We both had the Keg Classic Prime rib dinner. As always cooked to perfection. My wife enjoyed the Escargot while I savored the shrimp cocktail, both excellent. The Caesar salads were large, fresh and tasty. A GREAT meal.The desert was the Billy Miner pie. This is so good we may return for a non-celebration, just for the Billy Miner pie desert.All in all a very pleasant start to the evening with good food and good company.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Billy Miner Pie, Escargot
Albert Ralph
Prime rib, when opened turned out to be a solid hunk of meat instead of slices. Totally ruined the texture of what I was expecting. No vegetable with the meal, some kind of crispy onion thing which was ok, but hey what about some veggies? Not nearly worth the money and a totally ruined experience.
Atmosphere: 3
Food: 1
Service: 3
Debbie Clarke
Excellent food and service. This is our go-to for celebration dinners. We were just there for our 6th anniversary.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Billy Miner Pie, Lobster Tails, Garlic Mashed
Debbie Kohen-Fenster
Everything was fantastic. Great way to celebrate a special
What an amazing dinner we had The Keg Steakhouse + BarIt was a late Christmas party as well as a "farewell for now" party. In a short time, this awesome family run company I work for has gone from 3 to 12 staff and I truly love it here.Anyways...the food! I didn't hear any complaints from my fellow dinner guests. Speaking for myself, my meal was flawless.I ordered a Guava Basil mule to get things started. Very crisp and enjoyable.For my appetizer I ordered the wings. Everything about this plate was spot on. The wings were hot, juicy and crispy. The perfect amount of sauce just spicy enough. Topped with blue cheese that was melting into the sauce added some pungent creaminess. Finally the pickled celery was the element that set this dish apart.(why have I never heard of pickled celery before?) Sweet, sour and crunchy brought this appetizer together. Now I'm craving pickled celery. I also managed to steal a couple onion rings from my wife. ?My main was the baseball sirloin, lobster tail, twice baked potato, beets and broccoli, frizzled onions and whiskey peppercorn sauce. The steak was wall to wall pink, cooked perfect to medium rare, the potato was creamy on the inside with a beautiful golden crispy crust, the lobster was cooked properly as well. The broccoli had great texture with a little char. The beets were a great addition to the plate that offered a sweet, sour component.For dessert I went for the cheesecake. Kept it simple and chose to have the caramel drizzle. Paired it with the Billy Miner coffee. Absolutely delicious.Our servers were polite, attentive and efficient. The Keg has always been a solid and reliable place to get an awesome meal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ceasar Salad with Baked Bread Mini Loaf, Billy Miner Pie, Calamari, Lobster Tails, French Onion Soup, Twice Baked Potato, Ribs
We visited the Keg last night for our Anniversary. Our first time at this location. Had reservations for 6 people for 7:45 but it was super busy, we waited at the bar, got seated around 8:15. Manager was great to keep us posted on our wait time.Marissa was our hostess with the mostest! We loved loved loved her! She was patient with our questions, her recommendations were spot on and she told us about items running out so we could get the meals we all wanted. She was sooooooo amazing and thorough and quick to bring us our drinks and food.The Lobster was moist and delicious and Sirloin was perfectly cooked. The twice baked potato so deep and creamy, Neptune mushrooms full of delicious flavours, Caesar salad sooo good, Prime Rib was Perfect! Sirloin Oscar is the best of both worlds (steak, scallops, asparagus, bearnaise sauce), NY strips we're all cooked to perfection. The Billy Miner's Cake was amazing!! Thank you for that perfect ending to a perfect meal!Marissa was handling many tables and did it all with class and a smile.Marissa definitely made our Anniversary dinner a great experience!! We'll definitely be back.Thank you sooooo much Marissa your a 10/10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Billy Miner Pie, Billy Miner, Lobster Tails, Caesar Salad, Twice Baked Potato, Sirloin Oscar, Mushrooms Neptune, Garlic Mashed, Baked Potato, Lobster
Update: 2024/04/17Our recent experience has been less than stellar. Service has been the problem. Long delays between arriving, ordering, follow-up, paying the bill. We are there at least once a month and the last 2 times service has been poor. I hope they sort this out because it's not typical or desirable to sit through this lack of service. I will update after our next visit. (Hopefully not our last)----Original Review:Great food. Great service. Great atmosphere. Only one thing missing...a solid vegetarian option.Our party of five (plus two infants) were there for a 40th anniversary. We had the classic filet done different ways, plus the halibut. All the meals were perfectly done and served warm and tasty.Our server was excellent. She provided plates for our twins that included crackers and veggies. She was attentive to us at the right times and engaging. She brought a free dessert to the couple who's anniversary it was.My single complaint would be the only vegetarian main dish is an $18 cauliflower "steak". I would like to have a burger, or some other option. It's a Steakhouse, but with lots of people wanting a meat free option there are times were pass on going to The Keg because of its limited menu.Wheelchair accessibility: The front door has a pushbutton and the bathroom has a wide door and an accessible stall
Atmosphere: 5
Food: 5
Service: 2
Recommended dishes: Billy Miner Pie, Twice Baked Potato
We went for an anniversary meal. And were served by Sam. It was the best meal we've had for some time.
Atmosphere: 5
Food: 5
Service: 5
The waitress was exceptional as wS the food.
Atmosphere: 5
Food: 5
Service: 5
It's a KEG. You expect good service and food for the price and it didn't disappoint.Kid-friendliness: High chairs available, plus a kids menu that they can actually hold!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Keg Mac & Cheese, Billy Miner Pie, Calamari
My son ordered Bacon,Cheese Burger it was a little over cooked and I ordered the pork ribs half rack and we shared the Caesar salad everything was delicious.
Atmosphere: 5
Food: 5
Service: 5
I went to dinner the other day (April 7/24) to the Keg in Waterloo. The waitress was great and the food was fine. They were slow and when it came to pay the bill it took forever because they said their system was screwing up. We asked for the manager and he never came over to us until we finally were leaving. Disappointing to say the least. I’m don’t think I’ll ever go back to that establishment.
Atmosphere: 3
Food: 3
Service: 5
Staff is very friendly and accommodating replacing my food and free entries
Atmosphere: 5
Food: 5
Service: 5
Service was amazing as per usual. My Girlfriend and I love coming to the keg but the last two times we came our steaks were wrong. The first time we ordered our usual medium rare Top sirloin and what came out was two “baseball steaks” and it was thick and very chewy but I’m not one to complain so we just ate it and thought it was a one off night. We thought we would try again for my birthday dinner and I tried something different: Medium Rate filet mignon. It came out way undercooked and even our server said that is rare not medium rare. They took it back and I was expecting a new steak to be made as I find it tastes different if you just reheat the steak and not let it rest but they brought me out the same steak that I cut into and it was just dry. I didn’t want to complain as it was my birthday and I was around all my friends. Like I said I don’t usually complain but we love the keg but just don’t know anymore.
Food: 1
We have always been huge fans of the Keg and go at least once every month.Unfortunately as of lately, the service and food has been subpar and last night took the cake.We arrived for dinner and were not greeted upon entry. We asked for a private spot to celebrate an anniversary and although there were spots further away from people, the hostess placed us in the main room surrounded by other guests. When we asked to be moved, she looked irritated and said "no, sorry we don't do that".Anyways, we brushed this event off and proceeded to order food.The waitress was polite but lacked attentiveness. We asked for water with lemon but recieved only plain water. We had to ask for lemons for our water. She also took quite a while between checking up on us for drink refills etc.Now to review the food, usually we don't have many complaints but the food was quite poor this time around.Calamari App - calamari was tough and chewy, overcooked.Mixed Greens Salad had moldy lettuce which I had to pick out.Lobster Tails mains were also much overcooked and chewy.The rice also was over salted.The dessert was delicious however.Overall we were quite dissatisfied with our visit and will likely be looking for a new place for our regular dinner visits.
Atmosphere: 3
Food: 1
Service: 2
Restaurantji Recommends
We visited to celebrate my Birthday. Going to this Keg for celebrations has become an anticipated tradition.We both had the Keg Classic Prime rib dinner. As always cooked to perfection. My wife enjoyed the Escargot while I savored the shrimp cocktail, both excellent. The Caesar salads were large, fresh and tasty. A GREAT meal.The desert was the Billy Miner pie. This is so good we may return for a non-celebration, just for the Billy Miner pie desert.All in all a very pleasant start to the evening with good food and good company.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Billy Miner Pie, Escargot
Prime rib, when opened turned out to be a solid hunk of meat instead of slices. Totally ruined the texture of what I was expecting. No vegetable with the meal, some kind of crispy onion thing which was ok, but hey what about some veggies? Not nearly worth the money and a totally ruined experience.
Atmosphere: 3
Food: 1
Service: 3
Excellent food and service. This is our go-to for celebration dinners. We were just there for our 6th anniversary.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Billy Miner Pie, Lobster Tails, Garlic Mashed
Everything was fantastic. Great way to celebrate a special
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Billy Miner Pie, Twice Baked Potato, Garlic Mashed, Wedge Salad
What an amazing dinner we had The Keg Steakhouse + BarIt was a late Christmas party as well as a "farewell for now" party. In a short time, this awesome family run company I work for has gone from 3 to 12 staff and I truly love it here.Anyways...the food! I didn't hear any complaints from my fellow dinner guests. Speaking for myself, my meal was flawless.I ordered a Guava Basil mule to get things started. Very crisp and enjoyable.For my appetizer I ordered the wings. Everything about this plate was spot on. The wings were hot, juicy and crispy. The perfect amount of sauce just spicy enough. Topped with blue cheese that was melting into the sauce added some pungent creaminess. Finally the pickled celery was the element that set this dish apart.(why have I never heard of pickled celery before?) Sweet, sour and crunchy brought this appetizer together. Now I'm craving pickled celery. I also managed to steal a couple onion rings from my wife. ?My main was the baseball sirloin, lobster tail, twice baked potato, beets and broccoli, frizzled onions and whiskey peppercorn sauce. The steak was wall to wall pink, cooked perfect to medium rare, the potato was creamy on the inside with a beautiful golden crispy crust, the lobster was cooked properly as well. The broccoli had great texture with a little char. The beets were a great addition to the plate that offered a sweet, sour component.For dessert I went for the cheesecake. Kept it simple and chose to have the caramel drizzle. Paired it with the Billy Miner coffee. Absolutely delicious.Our servers were polite, attentive and efficient. The Keg has always been a solid and reliable place to get an awesome meal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ceasar Salad with Baked Bread Mini Loaf, Billy Miner Pie, Calamari, Lobster Tails, French Onion Soup, Twice Baked Potato, Ribs