Walked in 5:30 PM on a Tuesday. 3 tables full with one of them eating. Ordered almost immediately, waited close to 90 minutes before giving up and paying for the one appetizer and drink we had besides waters. Server seemed terrified and rarely if ever came over to explain the situation. Roughly 75 minutes into the ordeal they brought some complimentary onion rings over, but it was too little too late. We had to leave, and went to The Burger Priest instead. Burger priest was amazing and fast, excellent food. Go there instead.You can do a lot of things with 90 minutes these days, don’t spend those minutes here.This was a milestone birthday, and the experience for the birthday person was definitely negatively impacted by this bad situation.I think this restaurant is maybe faultering it seemed like it at least. Don’t go here.
Atmosphere: 1
Food: 1
Service: 1
Kennedy Price
Joey was our server and he was great! The food was amazing and the service was even better! Will definitely be back again (:
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings
Mike Mertes
Everything was just "Ok".
Atmosphere: 2
Food: 3
Service: 3
Jaydon Crease
The works has very family staff and some amazing burgers. It took a while to get seated, but our waitress was friendly and did a great job even though it was her 1st shift.8/10
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Beef
Rob
Best Burger Joint Around..Top Spot For Vegans... Food and Service are Second to None..... Without Hesitation, I recommend Eating Here at Anytime of Day Due to The Massive - Delicious Selection of Food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Knock Your Plants Off Vegan Bacon Cheeseburger
rovin agahzadeh (rovinatorMC)
The Works is a restaurant you must visit! Excellent service, delicious food, and a phenomenal atmosphere. A group of us had finished the 4th Ruhi Book in the main sequence and wanted to celebrate with another group of friends studying alongside us. We can all confidently say that we will come back because this is the place to be to be with friends and become closer. I encourage anyone who is studying the Ruhi Institute or anything else to come here and kick back after an intense study session. Shoutout to our waitress Victoria. She was amazing and felt a part of our group. She was so kind and was clearly working so hard with a radiant smile on her face. Today is a day that the 7 of us will always remember thanks to The Works.
Atmosphere: 5
Food: 5
Service: 5
Lauren Pelimiano
Our server Victoria was amazing!! She was the only server working when we came in and she still managed to give my table special attention. She was a fantastic server and the food was delicious! 10/10 experience and will for sure come back again ;)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tower Onion Rings
Christine Morrow
Absolutely the best burgers! This has been our go to place for burgers for years, and they did not disappoint. Fries are awesome! Huge portions, with TONS of toppings. The wait staff/host we had was so nice and was by the table several times.
Atmosphere: 5
Food: 5
Service: 5
Dan Nedelko
We had our small team Christmas party here last night. It was perfect, we went a bit later and had a glorious burger and poutine feast.Try try the Obi Wan Kobe and Bacon wrapped Mac and Cheese balls. Delicious. The staff are friendly and down to earth. Love this place and I try to visit when I'm in Uptown Waterloo.
Atmosphere: 5
Food: 5
Service: 5
Filipe Brito
Excellent place. I will go more times and take my friends and family.I got the Tragically Maple and the Get Elked and I loved it.
We visited this restaurant pre-COVID and we weren't overly impressed at the time. Last night, at the suggestion of a family member, we thought we'd try it again. What a change. The food was fresh, well cooked, and delicious. Our family of four each had a different burger and everyone enjoyed the food. I have to admit it's up there in price for a "burger place", but was a nice change. I'd put it on my recommended list.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tower Onion Rings
Mark McCrory
I've been here twice and was pleased both times. Nice staff. They're quick, and they'll give menu advice if you need it.
Atmosphere: 4
Food: 4
Service: 5
Alyssa Henry
Such an awesome burger and service from katie was amazing!! Definitely coming back and having my birthday bash here:))
Atmosphere: 5
Food: 5
Service: 5
Lasha Howard
My favourite burger place ? I would love to try other burgers but I can’t stop myself from getting War Pig every time ??
Marta M
I tried The Full Mountie and it was good. No nutritional information provided on that one, though! I would have wanted to know that there are unlimited fries; we found out because the table next to us requested them. That was the only good thing about being seated so closely to another loud table while the place wasn’t really that full.
Walked in 5:30 PM on a Tuesday. 3 tables full with one of them eating. Ordered almost immediately, waited close to 90 minutes before giving up and paying for the one appetizer and drink we had besides waters. Server seemed terrified and rarely if ever came over to explain the situation. Roughly 75 minutes into the ordeal they brought some complimentary onion rings over, but it was too little too late. We had to leave, and went to The Burger Priest instead. Burger priest was amazing and fast, excellent food. Go there instead.You can do a lot of things with 90 minutes these days, don’t spend those minutes here.This was a milestone birthday, and the experience for the birthday person was definitely negatively impacted by this bad situation.I think this restaurant is maybe faultering it seemed like it at least. Don’t go here.
Atmosphere: 1
Food: 1
Service: 1
Joey was our server and he was great! The food was amazing and the service was even better! Will definitely be back again (:
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings
Everything was just "Ok".
Atmosphere: 2
Food: 3
Service: 3
The works has very family staff and some amazing burgers. It took a while to get seated, but our waitress was friendly and did a great job even though it was her 1st shift.8/10
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Beef
Best Burger Joint Around..Top Spot For Vegans... Food and Service are Second to None..... Without Hesitation, I recommend Eating Here at Anytime of Day Due to The Massive - Delicious Selection of Food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Knock Your Plants Off Vegan Bacon Cheeseburger
The Works is a restaurant you must visit! Excellent service, delicious food, and a phenomenal atmosphere. A group of us had finished the 4th Ruhi Book in the main sequence and wanted to celebrate with another group of friends studying alongside us. We can all confidently say that we will come back because this is the place to be to be with friends and become closer. I encourage anyone who is studying the Ruhi Institute or anything else to come here and kick back after an intense study session. Shoutout to our waitress Victoria. She was amazing and felt a part of our group. She was so kind and was clearly working so hard with a radiant smile on her face. Today is a day that the 7 of us will always remember thanks to The Works.
Atmosphere: 5
Food: 5
Service: 5
Our server Victoria was amazing!! She was the only server working when we came in and she still managed to give my table special attention. She was a fantastic server and the food was delicious! 10/10 experience and will for sure come back again ;)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tower Onion Rings
Absolutely the best burgers! This has been our go to place for burgers for years, and they did not disappoint. Fries are awesome! Huge portions, with TONS of toppings. The wait staff/host we had was so nice and was by the table several times.
Atmosphere: 5
Food: 5
Service: 5
We had our small team Christmas party here last night. It was perfect, we went a bit later and had a glorious burger and poutine feast.Try try the Obi Wan Kobe and Bacon wrapped Mac and Cheese balls. Delicious. The staff are friendly and down to earth. Love this place and I try to visit when I'm in Uptown Waterloo.
Atmosphere: 5
Food: 5
Service: 5
Excellent place. I will go more times and take my friends and family.I got the Tragically Maple and the Get Elked and I loved it.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We visited this restaurant pre-COVID and we weren't overly impressed at the time. Last night, at the suggestion of a family member, we thought we'd try it again. What a change. The food was fresh, well cooked, and delicious. Our family of four each had a different burger and everyone enjoyed the food. I have to admit it's up there in price for a "burger place", but was a nice change. I'd put it on my recommended list.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tower Onion Rings
I've been here twice and was pleased both times. Nice staff. They're quick, and they'll give menu advice if you need it.
Atmosphere: 4
Food: 4
Service: 5
Such an awesome burger and service from katie was amazing!! Definitely coming back and having my birthday bash here:))
Atmosphere: 5
Food: 5
Service: 5
My favourite burger place ? I would love to try other burgers but I can’t stop myself from getting War Pig every time ??
I tried The Full Mountie and it was good. No nutritional information provided on that one, though! I would have wanted to know that there are unlimited fries; we found out because the table next to us requested them. That was the only good thing about being seated so closely to another loud table while the place wasn’t really that full.
Atmosphere: 4
Food: 5
Service: 4