Stupid me!! A pal knew I liked a good sub, so recommended this place. Average sub, below average service, if that could be called service and for what they charge, I'm surprised they are still in business. I only gave it 2 stars because there was lots of parking.
Atmosphere: 2
Food: 3
Service: 2
looking glass
The taste does not justify the
Atmosphere: 2
Food: 1
Service: 2
Heather Wallace
Never disappoints! You're welcomed as soon as you step into the door and staff are always very friendly. The food is incredible, and your sub gets stuffed to the max.
Atmosphere: 5
Food: 5
Service: 5
cole craig
Great service!!! They brought the food, asked us how it was, then took our treys. The food was great as firehouse tippicaly is for a fair price.
Atmosphere: 4
Food: 5
Service: 5
Scott Bartlet
Fantastic food and atmosphere for a chain restaurant. The people go the extra mile to make your meal perfect. Always cheerful and always go the extra mile trying to make the kids smile and laugh. A little more expensive than subway but it's no comparison.Kid-friendliness: They go the extra step for the kids. Every kids meal comes with a fire hat . The employees always try to interact with the kids and make them laugh and smile.Wheelchair accessibility: Ramp infront of building.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Club on a Sub, Soups, Turkey Bacon Ranch, Firehouse Steak & Cheese, New York Steamer, Smokehouse Beef & Cheddar Brisket, Italian
Hayden Dewar
Such polite staff. Fast service. Great food, Ate in and service was above and beyond.Compliments to the staff food fantastic as always.
Atmosphere: 5
Food: 5
Service: 5
Levi Terlouw
The employees where very friendly and helpful.
Atmosphere: 4
Food: 4
Service: 5
Nathan Paris
The lady who gave me my food gave me the wrong order. She then called me and told me I lied about my order. Terrible service and rude. The gentle lman who spoke was very nice however, the lady was very unprofessional and rude.
Atmosphere: 1
Food: 1
Service: 1
Robert Jackson
Forget what sub I got but nothing special about whole
Atmosphere: 3
Food: 3
Service: 3
Jaiden Charron
I’ve eaten at this location 3 times now and every time it seems like something is wrong/missing from my order. Customer service here is horrible compared to other locations. This made me try Subway again (Fonthill) and what a difference. Subway has 15 new subs aswell and way better cookies/ prices. Step it up Firehouse. Stop being comfortable with mediocrity.
The best subs my wife and I have ever had but if you're serving corned beef you should offer horseradish as a topping!
Kurt Morrison
Absolutely delicious sub (Get the New York Steamer) BUT more importantly, the friendliest and best customer service I've had in a restaurant ever. The staff were funny, social and incredibly welcoming. Can't recommend this place enough - check them out ?
Matt Hotel
Great food. Wow. Staff was very friendly and working hard.
Atmosphere: 5
Food: 5
Service: 5
Dk_ Bender77
1st time ive ever been here. Little high on the price, but honestly have never had a better sub! Every piece was fresh, and every bite was amazing! Will be back!
Stupid me!! A pal knew I liked a good sub, so recommended this place. Average sub, below average service, if that could be called service and for what they charge, I'm surprised they are still in business. I only gave it 2 stars because there was lots of parking.
Atmosphere: 2
Food: 3
Service: 2
The taste does not justify the
Atmosphere: 2
Food: 1
Service: 2
Never disappoints! You're welcomed as soon as you step into the door and staff are always very friendly. The food is incredible, and your sub gets stuffed to the max.
Atmosphere: 5
Food: 5
Service: 5
Great service!!! They brought the food, asked us how it was, then took our treys. The food was great as firehouse tippicaly is for a fair price.
Atmosphere: 4
Food: 5
Service: 5
Fantastic food and atmosphere for a chain restaurant. The people go the extra mile to make your meal perfect. Always cheerful and always go the extra mile trying to make the kids smile and laugh. A little more expensive than subway but it's no comparison.Kid-friendliness: They go the extra step for the kids. Every kids meal comes with a fire hat . The employees always try to interact with the kids and make them laugh and smile.Wheelchair accessibility: Ramp infront of building.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Club on a Sub, Soups, Turkey Bacon Ranch, Firehouse Steak & Cheese, New York Steamer, Smokehouse Beef & Cheddar Brisket, Italian
Such polite staff. Fast service. Great food, Ate in and service was above and beyond.Compliments to the staff food fantastic as always.
Atmosphere: 5
Food: 5
Service: 5
The employees where very friendly and helpful.
Atmosphere: 4
Food: 4
Service: 5
The lady who gave me my food gave me the wrong order. She then called me and told me I lied about my order. Terrible service and rude. The gentle lman who spoke was very nice however, the lady was very unprofessional and rude.
Atmosphere: 1
Food: 1
Service: 1
Forget what sub I got but nothing special about whole
Atmosphere: 3
Food: 3
Service: 3
I’ve eaten at this location 3 times now and every time it seems like something is wrong/missing from my order. Customer service here is horrible compared to other locations. This made me try Subway again (Fonthill) and what a difference. Subway has 15 new subs aswell and way better cookies/ prices. Step it up Firehouse. Stop being comfortable with mediocrity.
Restaurantji Recommends
The best subs my wife and I have ever had but if you're serving corned beef you should offer horseradish as a topping!
Absolutely delicious sub (Get the New York Steamer) BUT more importantly, the friendliest and best customer service I've had in a restaurant ever. The staff were funny, social and incredibly welcoming. Can't recommend this place enough - check them out ?
Great food. Wow. Staff was very friendly and working hard.
Atmosphere: 5
Food: 5
Service: 5
1st time ive ever been here. Little high on the price, but honestly have never had a better sub! Every piece was fresh, and every bite was amazing! Will be back!
Best subs in Welland