Boston Pizza

1060 Hoover Park Dr, Whitchurch-Stouffville
(905) 640-2869

Recent Reviews

Sumu Sothinathan

Wait too long to get service. I am a regular and the food is great. I understand with staff shortage but should be improved.

Atmosphere: 5

Food: 5

Service: 3

Recommended dishes: Chicken Wings, Parmesan Shrimp Alfredo

Lambchop

Candace is absolutely amazing and made our dinner very enjoyable. Her friendliness and knowledge of the menu definitely made a difference in our food selection. The menu has lots of selection for all. We will be

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Wings, Pitcher of Beer, Jambalaya Fettuccini

Owenville

What a terrible experience. We waited about 15 minutes to get served. Drinks were slow to arrive. My Coors light was flat. My main course took almost an hour to get to me because apparently it was dropped in the kitchen. We had no manger come and apologize or compensate. When my food did arrive, they forgot to add the sauce so my food was completely dry. So disappointing, especially in today’s world when food and going out is so expensive. Not sure if we will return.

Atmosphere: 2

Food: 1

Service: 1

Not on file

During a recent visited this restaurant with my family, we requested a table for three: two children and one adult. Initially, I ordered juice for one child, water for the other, and a regular water for myself. As the meal progressed, I requested milk for a child who didn't want their water. The server frequently checked on us throughout the meal, which I found to be considerate. However, I couldn't help but notice a shift in the server's demeanor as time went on; they seemed to become increasingly irritated, possibly due to the extended duration of our stay. It is important to recognize that meals with children can often take longer than anticipated.Surprisingly, we received our bill before having the opportunity to order dessert, a request I had not yet made. I needed two additional meals to go but decided against ordering them due to feeling rushed. I had a voucher for a free kid's meal, which I requested to be applied, given the circumstances and the apparent hurry to have us leave. On the updated receipt, I was correctly charged for an adult meal and one kids' meal, with the voucher applied for the other. However, I was puzzled to see a charge for the milk. I had assumed that water, being complimentary, would not be included as the beverage option with the kids' meal, and therefore, was surprised by the additional charge.Understanding the challenges that come with being a server, I opted to leave a 20% tip. Despite this, the experience has led me to decide against returning to this particular Boston Pizza location for our future weekly family meals.***Did the survey mentioned in the reply from Boston pizza.

Atmosphere: 5

Food: 3

Service: 1

P T

Restaurants are expensive nowadaysI don't agree on the TIP%WHY DO THEY AUTOMATICALLY SHOW YOU 18% INSTEAD OF GIVING WHAT YOU CAN AFFORD.THUS OPTION SHOULD BE OPEN TO WHAT EVER THE CUSTOMER WANTS TO

Atmosphere: 5

Food: 5

Service: 5

Kaetlyn Bew

Great spot - annoying that the list of toppings for build your own pizza wasn't on the menu but it was still delicious!

Atmosphere: 4

Food: 5

Service: 5

Myuran Palasandiran

Frank our server was amazing. Really made our evening!!

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Hawaiian Pizza

Matt Hawkins

The service was fantastic. Best bartender ever.

Atmosphere: 5

Food: 5

Service: 5

Sanseevan Uruthiralingam

Old run down and bad

Atmosphere: 2

Food: 3

Service: 2

Recommended dishes: Chicken Parmesan

Jennifer Faul

Candice is an amazing server always goes out of her way to make us feel special food is always

Atmosphere: 5

Food: 5

Service: 5

alain mereb

You know what you get when you go to Boston Pizza! The service at this location is good and cordial! Love going with my

Atmosphere: 3

Food: 3

Service: 5

Edmund Chan

Usually I dont write reviews but the experience I had today was unacceptable. Ive been going to this restaurant at this locations for years and its always been impressive. However today was horrendous. During dinner time, We ordered a total of 5 dishes and it took 50+ minutes to come out. The restaurant was completely empty as well and they had no others customers. Once our food got to us, everything was COLD. The spaghetti we ordered was cold and the meatballs were basically frozen. Our pizza was cold and the dough felt undercooked. The experience today was just abysmal and ruined the joy of coming to this location for a nice dinner with friends.

Atmosphere: 3

Food: 2

Service: 1

DaddyPower Only

Food is disgusting. This should not be allowed for human consumption. This restaurant specializes in heating up frozen food.

Atmosphere: 4

Food: 1

Service: 5

Space Plays

Really amazing experience at this location. Service was amazing,Frank was our server, excellent service and personality.Frank was very nice ???Thank you Frank come back here very soon!

Food: 4

Service: 5

Recommended dishes: Chicken Wings, Hawaiian Pizza, Jambalaya Fettuccini

S R

Great food and we’ve been going for years! The service was not that great. The server actually acted as if we were an inconvenience to her.But I would still go back!

Atmosphere: 5

Food: 5

Service: 2

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