The more they charge you, the more their employees' wages keep going up, but the service is gone, and they don't care. It's not about the customer satisfaction anymore.
Atmosphere: 1
Food: 1
Service: 1
Marlene Burt
The young lad that served us was nice and polite. Pretty fast with our
Atmosphere: 3
Food: 5
Service: 4
Autumn Zahara
Worst workers at this Tims. Starting now I'm going to attempt to actively avoid this location all together and just take a few extra minutes to go to the other location 5 minutes away who seemed to have received better training then the workers at this location.The first few bad times you can let go because it's usually small and you never know if it's someone's first day/first time.But jeez the problems I've run into here.First one night they refused money because it was a bill and they "couldn't take bills" no other explanation. it was a $10 bill. Absolutely nothing wrong with it and I've never had such a small bill rejected before. Used it at a different location the very next day, no problem what so ever.Unsure of what the problem was at all at the Huron location, but it kinda shocks me they act like they've never come across a Canadian $10 bill before.Couple days ago, I bought breakfast sandwhich for the day at work, and when I arrived to work to discover i was given a moldy English muffin. (Unable to attach my photo).I was furious because it was plain as day visible and how do you just serve that knowingly? I as well had no time to turn back around to get a replacement leaving me without my meal. When i called to let the location know about what had happened, the person who answered the phone and took my complaint made me feel like she was calling me a liar when she told me she was "looking at the English muffins here and they are fine.". Only after getting upset then was it offered to me to make it right on my next vist (which I can give them, they did the next day.).I was still left un easy so I've been getting my breakfasts at other places for awhile. Decided to try them again once more today for my favorite item a tea. Which is difficult to mess up if you just take the order right, which he did. It was repeated back to me and I read it on the screen correctly. 2 Milk 1 sugar.Only again to discover while drinking it at work that it started to taste off very quickly. Checked inside the cup and discovered my order was somehow made incorrectly after being repeated back to me, correctly. 0 milk, 1 sugar. As others have said, thanks for nothing.This last issue is a very small human error. But it's the last for me that I will accept. I'm done with this location and done paying for shitty service, and wasting money on inedible food. I'll skip this location for another or a different company all together.I hope this location can gain better support to train their workers and help them serve their customers better.
Atmosphere: 1
Food: 1
Service: 1
Rodney Hill
Ordered a coffee, didn't check it, 20km away went to drink it only to find out the gave me a cup of hot water, thanks for nothing
Joe Moc Jr
Such a great place! Friendly staff and a warm feeling while you’re there.Very busy! But we found a table to sit at. Luv the fireplace! The table we sat at needed to be wiped off, but wasn’t horrendous.The food was wonderful, tasty, and the blueberry fritter was delicious!So much nicer and friendlier than what we see in Michigan.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tim Bits
NAMATOVU FATUMAH
I like itWheelchair accessibility: It is wheelchair accessible
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cookies
anum khurram
Very good place peaceful place they are very
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tim Bits, Cookies, Croissants
Courtney Gifford
Consistently
Atmosphere: 2
Food: 2
Service: 5
Recommended dishes: Tim Bits, Vanilla Donut, Croissants
Gerrit Francis
The last 3 times I have gone here to get simple orders they have been wrong. This issue seems to only be at this location.
Atmosphere: 1
Food: 1
Service: 1
Michael Cuffaro
My experience with Tim Hortons has been consistently disappointing, largely due to the glaring incompetence displayed by both the staff and the operational processes. It's astonishing how frequently they fail to get simple orders correct, leaving customers with a sense of frustration and dissatisfaction. Moreover, the lack of communication is a significant issue, as there have been instances where items needed replacement, but the staff failed to contact me, resulting in unnecessary inconvenience. The quality of their products is equally concerning, with reports of items, especially the wedges, being served cold and hard. This negligence in maintaining freshness speaks volumes about the brand's disregard for quality control. Tim Hortons' inability to address these fundamental issues reflects poorly on their overall commitment to customer satisfaction, leaving me with little faith in the brand's ability to deliver a consistently enjoyable dining experience.
The more they charge you, the more their employees' wages keep going up, but the service is gone, and they don't care. It's not about the customer satisfaction anymore.
Atmosphere: 1
Food: 1
Service: 1
The young lad that served us was nice and polite. Pretty fast with our
Atmosphere: 3
Food: 5
Service: 4
Worst workers at this Tims. Starting now I'm going to attempt to actively avoid this location all together and just take a few extra minutes to go to the other location 5 minutes away who seemed to have received better training then the workers at this location.The first few bad times you can let go because it's usually small and you never know if it's someone's first day/first time.But jeez the problems I've run into here.First one night they refused money because it was a bill and they "couldn't take bills" no other explanation. it was a $10 bill. Absolutely nothing wrong with it and I've never had such a small bill rejected before. Used it at a different location the very next day, no problem what so ever.Unsure of what the problem was at all at the Huron location, but it kinda shocks me they act like they've never come across a Canadian $10 bill before.Couple days ago, I bought breakfast sandwhich for the day at work, and when I arrived to work to discover i was given a moldy English muffin. (Unable to attach my photo).I was furious because it was plain as day visible and how do you just serve that knowingly? I as well had no time to turn back around to get a replacement leaving me without my meal. When i called to let the location know about what had happened, the person who answered the phone and took my complaint made me feel like she was calling me a liar when she told me she was "looking at the English muffins here and they are fine.". Only after getting upset then was it offered to me to make it right on my next vist (which I can give them, they did the next day.).I was still left un easy so I've been getting my breakfasts at other places for awhile. Decided to try them again once more today for my favorite item a tea. Which is difficult to mess up if you just take the order right, which he did. It was repeated back to me and I read it on the screen correctly. 2 Milk 1 sugar.Only again to discover while drinking it at work that it started to taste off very quickly. Checked inside the cup and discovered my order was somehow made incorrectly after being repeated back to me, correctly. 0 milk, 1 sugar. As others have said, thanks for nothing.This last issue is a very small human error. But it's the last for me that I will accept. I'm done with this location and done paying for shitty service, and wasting money on inedible food. I'll skip this location for another or a different company all together.I hope this location can gain better support to train their workers and help them serve their customers better.
Atmosphere: 1
Food: 1
Service: 1
Ordered a coffee, didn't check it, 20km away went to drink it only to find out the gave me a cup of hot water, thanks for nothing
Such a great place! Friendly staff and a warm feeling while you’re there.Very busy! But we found a table to sit at. Luv the fireplace! The table we sat at needed to be wiped off, but wasn’t horrendous.The food was wonderful, tasty, and the blueberry fritter was delicious!So much nicer and friendlier than what we see in Michigan.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tim Bits
I like itWheelchair accessibility: It is wheelchair accessible
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cookies
Very good place peaceful place they are very
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tim Bits, Cookies, Croissants
Consistently
Atmosphere: 2
Food: 2
Service: 5
Recommended dishes: Tim Bits, Vanilla Donut, Croissants
The last 3 times I have gone here to get simple orders they have been wrong. This issue seems to only be at this location.
Atmosphere: 1
Food: 1
Service: 1
My experience with Tim Hortons has been consistently disappointing, largely due to the glaring incompetence displayed by both the staff and the operational processes. It's astonishing how frequently they fail to get simple orders correct, leaving customers with a sense of frustration and dissatisfaction. Moreover, the lack of communication is a significant issue, as there have been instances where items needed replacement, but the staff failed to contact me, resulting in unnecessary inconvenience. The quality of their products is equally concerning, with reports of items, especially the wedges, being served cold and hard. This negligence in maintaining freshness speaks volumes about the brand's disregard for quality control. Tim Hortons' inability to address these fundamental issues reflects poorly on their overall commitment to customer satisfaction, leaving me with little faith in the brand's ability to deliver a consistently enjoyable dining experience.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Got my order right. Pleasant window person.
Atmosphere: 4
Food: 4
Service: 4
Always a great morning
Atmosphere: 3
Food: 4
Service: 4
Ice place to relax and have a cup of
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Cookies, Egg & Cheese, Croissants
Had a Sausage Egg, on an Everything Bagel, large Coffee and a Blueberry muffin for less than 10. Bucks. Nice
They forgot the ketchup.
Atmosphere: 5
Food: 5
Service: 3