I bought strawberry creamy chill 5:51 PM, after making it they got to know that they dont have whipped cream in the front so someone suggest to find inside room or somewhere in the store but person just wanted to complete my order and gave me by saying we are out of whipped cream. I tried to complain through helpline but they were so busy. If someone paying money then pay for the service if you cant then don't work for the renowned franchisee.
Atmosphere: 1
Food: 1
Service: 1
William Martin
Since it's in shell station with a bunch of bottom feeders hanging out. Looking like some are peddling drugsKid-friendliness: Not at allWheelchair accessibility: The gas employee had to help a wheelchair individual with the bathroom . In turn since he is solo. A line up of customers assembled. Which some are complaining, should have more employees on during a evening shift because it is probably the most busiest time.
Atmosphere: 1
Food: 2
Service: 3
Jeff Durocher
Coffee is great and the food's good. Being waited on by somebody with very bad broken English a very frustrating especially going through the drive-through.
Atmosphere: 3
Food: 4
Service: 3
greg lumley
Nothing new
Atmosphere: 2
Food: 2
Service: 3
Ty Dem
It's a tim
Atmosphere: 2
Food: 3
Service: 4
Dennis Solet
Made a call for a 6:30 am Tim’s to go pick up orderWaited 20 minutes and the employee at the front kept on assisting other customers and had to be told by management to finish my order. Poor training
Dhaval Patel
The girl who took our order and served us was very rude, disrespectful, and loud to us. My friends and I visited today afternoon around 2pm.
Atmosphere: 1
Food: 5
Service: 1
Al Day
Not the best location service
Atmosphere: 3
Food: 3
Service: 3
Edie Leggett
Ordered a tea and apple fritter.. employee says they have no food ( this is 930 am) Really? Get to pay for my tea at the window...which server asked me to verify again. Get to work only to open the cup. ...and its coffee. Ridiculous, stupidity ...horrible customer service at this location. Will not be
I actually started driving ten minutes further to the Tim Hortons on Lauzon. Why? Well, when you not only get consistently served the wrong drink, but also catch an employee basically ripping you off for your points, by memorizing a drink total and they see cash (say, you hand them $3.00, they close the window (which has been boarded and taped up for a year now?) And hope you're not asking for your change. After waiting at the window for my change, the worker said "oh you'd like your change? Ummm yes. (I do tip, just not .90 cents on every beverage)...Then does the "oh, I need to scan your code again"Of course, because you never punched it in the til to begin with. I finally caught on to why I never accumulated points... because I used to give $2.50 and not wait for change) ... she would scan, but it was a fake scan. Because the scan only registers if they punch the sale through the till.I had 3 weeks in a row of no points) That is when I realized what that worker was doing.Also, it's not the employees fault for this, but this location is consistently out of trays, or creamer (Yes, the all important cream!)Most times, they never have any steeped tea made.So that is why I travel 20 minutes total roundtrip, for my tea.I get the correct order, and I know their employees are respected and not cheated out of their tips and have to share their tips with the very owners themselves. Maybe that's why the employee tries to take more?
Atmosphere: 1
Food: 2
Service: 2
Jacqueline carr
Hey if they make my coffee right they are good for me
Atmosphere: 4
Food: 5
Service: 5
Sabbi s
I always have issues with this Tim Hortons the worker who always serves us doesn't know how to use manners. Clearly he is not a people person. The ice capp machine always seems to be shut off after 8pm.
Atmosphere: 1
Food: 1
Service: 1
Vertigo67
Very nice Tim's, clean and staff is nice. No outdoor seating though.
Atmosphere: 5
Food: 5
Service: 5
Noor Wahbi
THE WORST TIM HORTONS EVERVery rude customer service and they always make mistakes they never got my coffee right either my bagel. They don't even deserve one star
Mighty expensive and too much sugar. Avoid
Atmosphere: 4
Food: 1
Service: 4
I bought strawberry creamy chill 5:51 PM, after making it they got to know that they dont have whipped cream in the front so someone suggest to find inside room or somewhere in the store but person just wanted to complete my order and gave me by saying we are out of whipped cream. I tried to complain through helpline but they were so busy. If someone paying money then pay for the service if you cant then don't work for the renowned franchisee.
Atmosphere: 1
Food: 1
Service: 1
Since it's in shell station with a bunch of bottom feeders hanging out. Looking like some are peddling drugsKid-friendliness: Not at allWheelchair accessibility: The gas employee had to help a wheelchair individual with the bathroom . In turn since he is solo. A line up of customers assembled. Which some are complaining, should have more employees on during a evening shift because it is probably the most busiest time.
Atmosphere: 1
Food: 2
Service: 3
Coffee is great and the food's good. Being waited on by somebody with very bad broken English a very frustrating especially going through the drive-through.
Atmosphere: 3
Food: 4
Service: 3
Nothing new
Atmosphere: 2
Food: 2
Service: 3
It's a tim
Atmosphere: 2
Food: 3
Service: 4
Made a call for a 6:30 am Tim’s to go pick up orderWaited 20 minutes and the employee at the front kept on assisting other customers and had to be told by management to finish my order. Poor training
The girl who took our order and served us was very rude, disrespectful, and loud to us. My friends and I visited today afternoon around 2pm.
Atmosphere: 1
Food: 5
Service: 1
Not the best location service
Atmosphere: 3
Food: 3
Service: 3
Ordered a tea and apple fritter.. employee says they have no food ( this is 930 am) Really? Get to pay for my tea at the window...which server asked me to verify again. Get to work only to open the cup. ...and its coffee. Ridiculous, stupidity ...horrible customer service at this location. Will not be
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I actually started driving ten minutes further to the Tim Hortons on Lauzon. Why? Well, when you not only get consistently served the wrong drink, but also catch an employee basically ripping you off for your points, by memorizing a drink total and they see cash (say, you hand them $3.00, they close the window (which has been boarded and taped up for a year now?) And hope you're not asking for your change. After waiting at the window for my change, the worker said "oh you'd like your change? Ummm yes. (I do tip, just not .90 cents on every beverage)...Then does the "oh, I need to scan your code again"Of course, because you never punched it in the til to begin with. I finally caught on to why I never accumulated points... because I used to give $2.50 and not wait for change) ... she would scan, but it was a fake scan. Because the scan only registers if they punch the sale through the till.I had 3 weeks in a row of no points) That is when I realized what that worker was doing.Also, it's not the employees fault for this, but this location is consistently out of trays, or creamer (Yes, the all important cream!)Most times, they never have any steeped tea made.So that is why I travel 20 minutes total roundtrip, for my tea.I get the correct order, and I know their employees are respected and not cheated out of their tips and have to share their tips with the very owners themselves. Maybe that's why the employee tries to take more?
Atmosphere: 1
Food: 2
Service: 2
Hey if they make my coffee right they are good for me
Atmosphere: 4
Food: 5
Service: 5
I always have issues with this Tim Hortons the worker who always serves us doesn't know how to use manners. Clearly he is not a people person. The ice capp machine always seems to be shut off after 8pm.
Atmosphere: 1
Food: 1
Service: 1
Very nice Tim's, clean and staff is nice. No outdoor seating though.
Atmosphere: 5
Food: 5
Service: 5
THE WORST TIM HORTONS EVERVery rude customer service and they always make mistakes they never got my coffee right either my bagel. They don't even deserve one star