Food is good/consistent - but I have had a delivery driver a few times who is overly chatty and "friendly " and makes comments about my house and that I look good and he's happy to see me etc. The first time was nice but now it's over the top and creepy Basically trying to distract me from the fact that he adds a hefty tip for himself before handing the payment machine over to me. There was an error so it had to be done again and luckily I actually caught it. I still tipped him just less but I now regret that. Won't be ordering again
Dima Chernyshov
Thank you for good and fast service and for attention to the kids. ???
Atmosphere: 5
Food: 5
Service: 5
Albert Huynh
Excellent customer service, I have gone to many Pizza Nova with a gift card (that shows it has a balance) and all of them did not know how to make it work. But this location the staff knew what to do and keyed it in manually. That’s good staffing!Pizza wise, extra sauce could just use just a little more sauce. But quality is there.
Atmosphere: 5
Food: 4
Service: 5
Art Terencio
Good party pizza love the charcoal crust I'd post a picture but the pizza was gone before I could activate my camera
Atmosphere: 5
Food: 5
Service: 5
MARY BOYLES
I am a regular customer ordering from my app from this store (577 Rogers, at least twice a week or more). Call my hubby Michael Angelo from Ninja turtles lol…. I absolutely love the delivery drivers and cooks! They know exactly what we enjoy when making our wings and pizza. Always comes precisely as ordered, well done pizza n wings and hot . Special shout out to Tom & Laum who give me ear to ear smiles when seeing them! Snow storm tonight, drive safe my friends! Nuff Love from 1884 Davenport ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza by the Slice
Clayton Catching
Ordered a pizza through door dash but immediately went to cancel it. Door dash normally handles the cancelation, but they say pizza nova handles their own deliveries so you cant cancel through the app and they refer you to the store. I call the store they tell me they cant cancel it and to do it through the app. I explain the app tells me to talk to them. they say there is nothing they can do. They never even sent the pizza. This is an ungodly level of poor service. This is a colossally poorly run system. I will never go to any pizza nova ever again.
Atmosphere: 1
Food: 1
Service: 1
Al R
Just had a slice there. It was very overdone.. almost burned on bottom. Also no washroom to even wash your hands. Gross. Avoid!
Atmosphere: 2
Food: 1
Service: 2
YOUSIEF GEBRE
they are so dirty.
vinnie mars
Years ago, I paid for a pizza and I was waiting for them to make the pizza I seen a driver walk into where the pizzas were being made, the driver shoved his pinky up his nose and then grab the cheese from the container where the cook was making the pizza. I got up and immediately asked for my money back. There was obviously no issues refunding my money because the cook seen what I seen. Since I haven't gone in years I decided to give them a second chance. Guess what, nothing has changed. Again I asked for a refund and haven't been back since and won't go back ever again!!Now I've been going to Pizza Pizza ever since.
Atmosphere: 1
Food: 1
Service: 1
Lina
Super rude staff and unclean pizza! Also customer service did not care about our case after we said we didn’t feel well after eating here.. they said to get a doctor’s note. What kind of company is this? I’ve worked in the food industry and any time someone didn’t like their food we would refund it immediately. Disgusting food and service.
I'm a person who loves pizza nova so much, so when I can I find the closest place where I could get some pizza nova i go there. So when I entered this location I had plan to have my eyes set on the pizza but my eyes were set on something else the cleanliness and the taste the taste was not like other pizza nova's it was just better. I highly recommend
Mister Luxu
Oh my god the pizza was so bad today!!! It was dry, it felt like it was reheated, barely any sauce, the dough was dry and hard?!?!? it was horrible…
Lady Albert
I order pizza Nova a lot. I normally go to the one on Jane and Trethewey, but these people are uncivilized. I had the same problem that I have with the jane location. I normally order my stuff online and then pick it up, but for some reason, it's never ready on time. i still have to wait 10 to 15 mins. At least at this location They treat you with respect and common courtesy. The casher explained to me they had a problem with the machine, that's why your order is late and not yell at me for asking why i have to wait so long for an order made 30 mins ago like Jane. I will definitely continue to use their services.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pizza by the Slice
Matteo Matassini
Amazing people! Thanks for the directions I made it to Hamilton!
Food is good/consistent - but I have had a delivery driver a few times who is overly chatty and "friendly " and makes comments about my house and that I look good and he's happy to see me etc. The first time was nice but now it's over the top and creepy Basically trying to distract me from the fact that he adds a hefty tip for himself before handing the payment machine over to me. There was an error so it had to be done again and luckily I actually caught it. I still tipped him just less but I now regret that. Won't be ordering again
Thank you for good and fast service and for attention to the kids. ???
Atmosphere: 5
Food: 5
Service: 5
Excellent customer service, I have gone to many Pizza Nova with a gift card (that shows it has a balance) and all of them did not know how to make it work. But this location the staff knew what to do and keyed it in manually. That’s good staffing!Pizza wise, extra sauce could just use just a little more sauce. But quality is there.
Atmosphere: 5
Food: 4
Service: 5
Good party pizza love the charcoal crust I'd post a picture but the pizza was gone before I could activate my camera
Atmosphere: 5
Food: 5
Service: 5
I am a regular customer ordering from my app from this store (577 Rogers, at least twice a week or more). Call my hubby Michael Angelo from Ninja turtles lol…. I absolutely love the delivery drivers and cooks! They know exactly what we enjoy when making our wings and pizza. Always comes precisely as ordered, well done pizza n wings and hot . Special shout out to Tom & Laum who give me ear to ear smiles when seeing them! Snow storm tonight, drive safe my friends! Nuff Love from 1884 Davenport ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza by the Slice
Ordered a pizza through door dash but immediately went to cancel it. Door dash normally handles the cancelation, but they say pizza nova handles their own deliveries so you cant cancel through the app and they refer you to the store. I call the store they tell me they cant cancel it and to do it through the app. I explain the app tells me to talk to them. they say there is nothing they can do. They never even sent the pizza. This is an ungodly level of poor service. This is a colossally poorly run system. I will never go to any pizza nova ever again.
Atmosphere: 1
Food: 1
Service: 1
Just had a slice there. It was very overdone.. almost burned on bottom. Also no washroom to even wash your hands. Gross. Avoid!
Atmosphere: 2
Food: 1
Service: 2
they are so dirty.
Years ago, I paid for a pizza and I was waiting for them to make the pizza I seen a driver walk into where the pizzas were being made, the driver shoved his pinky up his nose and then grab the cheese from the container where the cook was making the pizza. I got up and immediately asked for my money back. There was obviously no issues refunding my money because the cook seen what I seen. Since I haven't gone in years I decided to give them a second chance. Guess what, nothing has changed. Again I asked for a refund and haven't been back since and won't go back ever again!!Now I've been going to Pizza Pizza ever since.
Atmosphere: 1
Food: 1
Service: 1
Super rude staff and unclean pizza! Also customer service did not care about our case after we said we didn’t feel well after eating here.. they said to get a doctor’s note. What kind of company is this? I’ve worked in the food industry and any time someone didn’t like their food we would refund it immediately. Disgusting food and service.
Restaurantji Recommends
I love pizza nova been going here for years!
I'm a person who loves pizza nova so much, so when I can I find the closest place where I could get some pizza nova i go there. So when I entered this location I had plan to have my eyes set on the pizza but my eyes were set on something else the cleanliness and the taste the taste was not like other pizza nova's it was just better. I highly recommend
Oh my god the pizza was so bad today!!! It was dry, it felt like it was reheated, barely any sauce, the dough was dry and hard?!?!? it was horrible…
I order pizza Nova a lot. I normally go to the one on Jane and Trethewey, but these people are uncivilized. I had the same problem that I have with the jane location. I normally order my stuff online and then pick it up, but for some reason, it's never ready on time. i still have to wait 10 to 15 mins. At least at this location They treat you with respect and common courtesy. The casher explained to me they had a problem with the machine, that's why your order is late and not yell at me for asking why i have to wait so long for an order made 30 mins ago like Jane. I will definitely continue to use their services.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pizza by the Slice
Amazing people! Thanks for the directions I made it to Hamilton!