Unfortunately went to take a drink of my much needed coffee to start the day of dealing with absent staff and it was hot chocolate. Second time for a wrong order in 7 days. ?
Angela Ball
7/5/21 8pm I was checking out & as usual my just 4 U discount didn't work. The cashier fixed what she could then called a manager over to help. There was an elderly, balding, Caucasian man wearing a "Fully Vaccinated" face mask & sleeveless shirt behind me. The cashier recognized him & made a comment about not seeing him in awhile. He started yelling at me to hurry up & move my transaction wasn't finished. He swore at me, called me names & kept moving his cart closer. After his 3rd round of nasty comments I yelled back. The cashier & other employees said nothing. I checked my receipt before leaving & I was still overcharged. I was waiting for a refund while he kept verbally assaulting me. A male customer intervened & told him repeatedly to stop. I asked for the manager's name & left. A female customers who heard him stopped in the parking lot to check on me & apologized. I decided to return my purchase. I went in & asked for the manager. The same 1 Steven Porter from earlier came up & I said I want him to get the groceries out of my car & a refund. He refused. I started talking to the guy who tried to help & Steven threatened to call the police on me. Another customer who heard it apologized. I went back to my car & got my purchase. I went back in & returned everything. As I left another lady stopped to check on me & apologized. I will never shop at Safeway or their affiliates again. The store should've intervened & told him to stop or leave. They never did. Apparently they don't value their female customers or protect them against being verbally attacked. I & several other people will be calling the corporate office & complaining. SHAME ON YOU SAFEWAY, STEVEN PORTER & EVERY EMPLOYEE WORKING WHO DIDN'T HELP! Thank you Nick, Zoe & the other concerned customers.
Pencil Maggee
Very nice customer service, good location.
Robert “Martin” Slater
Ignorant, haven't been to this place.
Melanie G.
While fast. I almost always get dairy milk instead of the almond milk I request which being highly allergic to dairy often makes me very ill because I don't realize till we get home.
The Starbucks inside Safeway delivers half of the regular menu at similar prices. They also however do not let you order/pay with the app and receive rewards points.
Greg Palmer
Good coffee
H T.
Always very friendly and makes great drinks when I come here. Sometimes they go the extra mile, too, and make your drink look extra photo ready!
Jose Sanchez
Nice place.
Jessica Carrillo Alatorre
Just had one of the best customer service experiences of my adult life. Chuck & Dustin were my checkers. I was the space cadet customer who used the wrong club card # after spending a bunch of time adding all the relevant deals. I asked if they could reenter my number and was told they'd have to start over. I was super hesitant to be a jerk, especially given all the extra work our grocery people have to do right now. They said it was totally up to me, they had the time, and they were willing. It saved me $30 extra dollars, so I was super appreciative. They unloaded and rescanned everything and put it back, then offered to help me out and load my car. They never made me feel bad and were kind and friendly the whole time. It was a great example of kindness and humanity in these crazy times. They deserve a bonus!
Unfortunately went to take a drink of my much needed coffee to start the day of dealing with absent staff and it was hot chocolate. Second time for a wrong order in 7 days. ?
7/5/21 8pm I was checking out & as usual my just 4 U discount didn't work. The cashier fixed what she could then called a manager over to help. There was an elderly, balding, Caucasian man wearing a "Fully Vaccinated" face mask & sleeveless shirt behind me. The cashier recognized him & made a comment about not seeing him in awhile. He started yelling at me to hurry up & move my transaction wasn't finished. He swore at me, called me names & kept moving his cart closer. After his 3rd round of nasty comments I yelled back. The cashier & other employees said nothing. I checked my receipt before leaving & I was still overcharged. I was waiting for a refund while he kept verbally assaulting me. A male customer intervened & told him repeatedly to stop. I asked for the manager's name & left. A female customers who heard him stopped in the parking lot to check on me & apologized. I decided to return my purchase. I went in & asked for the manager. The same 1 Steven Porter from earlier came up & I said I want him to get the groceries out of my car & a refund. He refused. I started talking to the guy who tried to help & Steven threatened to call the police on me. Another customer who heard it apologized. I went back to my car & got my purchase. I went back in & returned everything. As I left another lady stopped to check on me & apologized. I will never shop at Safeway or their affiliates again. The store should've intervened & told him to stop or leave. They never did. Apparently they don't value their female customers or protect them against being verbally attacked. I & several other people will be calling the corporate office & complaining. SHAME ON YOU SAFEWAY, STEVEN PORTER & EVERY EMPLOYEE WORKING WHO DIDN'T HELP! Thank you Nick, Zoe & the other concerned customers.
Very nice customer service, good location.
Ignorant, haven't been to this place.
While fast. I almost always get dairy milk instead of the almond milk I request which being highly allergic to dairy often makes me very ill because I don't realize till we get home.
Great service and they are friendly.
Ignorant, haven't been to this place.
Its yummy!
Typical Starbucks, friendly staff and good drinks
Great place to get good coffee wail shopping
Restaurantji Recommends
The Starbucks inside Safeway delivers half of the regular menu at similar prices. They also however do not let you order/pay with the app and receive rewards points.
Good coffee
Always very friendly and makes great drinks when I come here. Sometimes they go the extra mile, too, and make your drink look extra photo ready!
Nice place.
Just had one of the best customer service experiences of my adult life. Chuck & Dustin were my checkers. I was the space cadet customer who used the wrong club card # after spending a bunch of time adding all the relevant deals. I asked if they could reenter my number and was told they'd have to start over. I was super hesitant to be a jerk, especially given all the extra work our grocery people have to do right now. They said it was totally up to me, they had the time, and they were willing. It saved me $30 extra dollars, so I was super appreciative. They unloaded and rescanned everything and put it back, then offered to help me out and load my car. They never made me feel bad and were kind and friendly the whole time. It was a great example of kindness and humanity in these crazy times. They deserve a bonus!