We visited this restaurant on April 14th 2024. It was the worst experience ever. The manager had absolutely no customer service skills. There were people literally leaving from various tables. The restaurant locked the doors at 730pm. We travel the country and have had many dining experiences. This was by far the worst atmosphere, food, service and staff. The server was kind but she was overworked and they were understaffed. There are major issues at this establishment. They need a complete closure and to liquidate remaining assets. It was terrible, we never even write reviews but this was beyond terrible. Do NOT go to this restaurant!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Potatoes, Black Steer Butter Steak
Hudson Medina
Took about 1 hour for food very bad 1/2 of our group was done with there food before we even got ours
Atmosphere: 3
Food: 3
Service: 1
Caroline Harriskelly
There are no complaints. This place is amazing. The food is great my family and I have been there a few times and every time amazing service. Amazing staff amazing food and the drinks are amazing also I recommend this restaurant highlyKid-friendliness: My children love this place they said this is the best place ever
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potatoes, Macaroni and Cheese, Black Steer Butter Steak
Michael Boutte
Looking for something interesting during an overnight stop in Bend, Oregon. We found it at this good looking steakhouse in a large shopping area. My wife had a wonderful "Butter Steak" that was a nicely spiced house specialty while I had some great chili with huge chunks of tender beef and no beans. Almost brought a tear to my eyes it was so flavorful and spicy! We shared their large house special salad, unique and loaded with lots of goodies. Overall a memorable experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steakhouse Chilli, Black Steer Butter Steak
Christina Zamora
Food is mid at best...second drink tasted completely different than the first. Hostess and servers were good.
Atmosphere: 3
Food: 2
Service: 3
Karisa Lemire
Bang bang shrimp was to-die for! Our server was friendly and funny. The manager, Bailey, was so sweet. Great experience!
Atmosphere: 5
Food: 5
Service: 5
Mike Norris
I gotta say this is a must stop. Time to get your steak on.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Potatoes
Douglas Jackson
Pretty dam cozy place to grub. The genuine hospitality of the staff and positive energy added to make a seriously killer atmosphere. Food was amazing, shelby and Allison were beyond helpful in making sure we had a great meal and plenty to eat. And were very communicative. I'm Definitely going again, and highly recommend stopping in for a bite.
Atmosphere: 5
Food: 5
Service: 5
Patricia Nelson
Had the prime rib and ribeye steak. Excellent!! Baked potato was perfect. Mashed potatoes too! Had mushrooms. Green beans were perfectly al dente. So good. And Zinfandel. What a great meal!! No wait. So surprising in Bend. Not the good and service. The lack of wait!
Atmosphere: 5
Food: 5
Service: 5
Bar Towing Inc.
This place is underrated. The food is excellent the prices are fair and the quality is superb. I am always surprised by the lack of a wait for such a great restaurant.
The waitress was great, but I feel terrible for her.New menu, which is OK. However they were out of prime rib which isn't uncommon as it was late in the evening, they were also unable to make the Shepards pie, the potato skins, and Mac n cheese bites.Then I ordered the butter steak which is always good, but this time it was hard and chewy. The waitress was nice enough to replace it with a filet, which was honestly chewy too but I didn't want to cause her any more hassle so I ate half of it for $49.Then the bill comes, party of 10 so there is an added gratuity which is standard, and I planned on giving the waitress a good tip anyhow for her troubles. My added Gratuity was 26%!What a rip off.My first experience here was good, sad that it's going down hill so fast.I really hope the lovely waitress finds a better job at a place that's managed well. I can't imagine spending all night telling people they're out of everything. Bad management like this is why good employees leave.Will not be back
Tracy Michael
Made reservation 2 days in advance. Didn't have enough seats. Then waited 1.5 hrs for the food. Most came wrong. One had a hair on their baked potatoes. Then required 20% gratuity which is understandable unless the service and food was terrible for $40 a plate. Which it was. Will never go back.
Atmosphere: 3
Food: 3
Service: 1
Matt B
Was good in the beginning. Open kitchen design only works when the "Head Chef" has a basic knowledge of food safety and hygiene. He whipped his face and his pants several times. He then drops tickets on the floor picking them up making contact with the floor, then with those same bare hands manipulating food before sending out. Food quality has absolutely tanked too! Even the baked potatoes are soo salted they are inedible.
Atmosphere: 2
Food: 1
Service: 2
Brian Schulze
Food is great, went on valentines day so knew it was going to be busy but still had a great time. Don't go if your in a hurry, everything is worth the wait and your time.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Macaroni and Cheese, Full Rack St Louis Style Ribs, Buttery Mashed
Ray Chapa
Blueprint for solid quality, freshness, win win attitude, all around teamwork spirit.....AKA "SMILING STEER"
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Macaroni and Cheese, Bang Bang Shrimp, Full Rack St Louis Style Ribs, Wagyu Burger and Fries with Street Corn, The Steer Big House Salad, Two Wood Oven Roasted Lobster Tails
We visited this restaurant on April 14th 2024. It was the worst experience ever. The manager had absolutely no customer service skills. There were people literally leaving from various tables. The restaurant locked the doors at 730pm. We travel the country and have had many dining experiences. This was by far the worst atmosphere, food, service and staff. The server was kind but she was overworked and they were understaffed. There are major issues at this establishment. They need a complete closure and to liquidate remaining assets. It was terrible, we never even write reviews but this was beyond terrible. Do NOT go to this restaurant!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Potatoes, Black Steer Butter Steak
Took about 1 hour for food very bad 1/2 of our group was done with there food before we even got ours
Atmosphere: 3
Food: 3
Service: 1
There are no complaints. This place is amazing. The food is great my family and I have been there a few times and every time amazing service. Amazing staff amazing food and the drinks are amazing also I recommend this restaurant highlyKid-friendliness: My children love this place they said this is the best place ever
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potatoes, Macaroni and Cheese, Black Steer Butter Steak
Looking for something interesting during an overnight stop in Bend, Oregon. We found it at this good looking steakhouse in a large shopping area. My wife had a wonderful "Butter Steak" that was a nicely spiced house specialty while I had some great chili with huge chunks of tender beef and no beans. Almost brought a tear to my eyes it was so flavorful and spicy! We shared their large house special salad, unique and loaded with lots of goodies. Overall a memorable experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steakhouse Chilli, Black Steer Butter Steak
Food is mid at best...second drink tasted completely different than the first. Hostess and servers were good.
Atmosphere: 3
Food: 2
Service: 3
Bang bang shrimp was to-die for! Our server was friendly and funny. The manager, Bailey, was so sweet. Great experience!
Atmosphere: 5
Food: 5
Service: 5
I gotta say this is a must stop. Time to get your steak on.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Potatoes
Pretty dam cozy place to grub. The genuine hospitality of the staff and positive energy added to make a seriously killer atmosphere. Food was amazing, shelby and Allison were beyond helpful in making sure we had a great meal and plenty to eat. And were very communicative. I'm Definitely going again, and highly recommend stopping in for a bite.
Atmosphere: 5
Food: 5
Service: 5
Had the prime rib and ribeye steak. Excellent!! Baked potato was perfect. Mashed potatoes too! Had mushrooms. Green beans were perfectly al dente. So good. And Zinfandel. What a great meal!! No wait. So surprising in Bend. Not the good and service. The lack of wait!
Atmosphere: 5
Food: 5
Service: 5
This place is underrated. The food is excellent the prices are fair and the quality is superb. I am always surprised by the lack of a wait for such a great restaurant.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The waitress was great, but I feel terrible for her.New menu, which is OK. However they were out of prime rib which isn't uncommon as it was late in the evening, they were also unable to make the Shepards pie, the potato skins, and Mac n cheese bites.Then I ordered the butter steak which is always good, but this time it was hard and chewy. The waitress was nice enough to replace it with a filet, which was honestly chewy too but I didn't want to cause her any more hassle so I ate half of it for $49.Then the bill comes, party of 10 so there is an added gratuity which is standard, and I planned on giving the waitress a good tip anyhow for her troubles. My added Gratuity was 26%!What a rip off.My first experience here was good, sad that it's going down hill so fast.I really hope the lovely waitress finds a better job at a place that's managed well. I can't imagine spending all night telling people they're out of everything. Bad management like this is why good employees leave.Will not be back
Made reservation 2 days in advance. Didn't have enough seats. Then waited 1.5 hrs for the food. Most came wrong. One had a hair on their baked potatoes. Then required 20% gratuity which is understandable unless the service and food was terrible for $40 a plate. Which it was. Will never go back.
Atmosphere: 3
Food: 3
Service: 1
Was good in the beginning. Open kitchen design only works when the "Head Chef" has a basic knowledge of food safety and hygiene. He whipped his face and his pants several times. He then drops tickets on the floor picking them up making contact with the floor, then with those same bare hands manipulating food before sending out. Food quality has absolutely tanked too! Even the baked potatoes are soo salted they are inedible.
Atmosphere: 2
Food: 1
Service: 2
Food is great, went on valentines day so knew it was going to be busy but still had a great time. Don't go if your in a hurry, everything is worth the wait and your time.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Macaroni and Cheese, Full Rack St Louis Style Ribs, Buttery Mashed
Blueprint for solid quality, freshness, win win attitude, all around teamwork spirit.....AKA "SMILING STEER"
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Macaroni and Cheese, Bang Bang Shrimp, Full Rack St Louis Style Ribs, Wagyu Burger and Fries with Street Corn, The Steer Big House Salad, Two Wood Oven Roasted Lobster Tails