They make you park in the parking lot rather than wait in the drive thru for your food. Twice now I have gone and there is no one behind me. Both times I was asked to park because "my food will take some time." My burger and fries will "take some time".If no one is behind me, why do I have to move? If I have a small order, why do I have to move?When I asked, I was told, "I don't know it is just something we do." Having worked in fast food, I know the reason. They want to bluff the time it is taking to serve the food. They have a time they need to keep under and by having the car leave the drive thru, the average goes down and the store looks like it is doing good. While in reality, we are sitting and waiting for our food in the parking lot.Shame on you for lying. Great teaching and management at this location.
Atmosphere: 3
Food: 4
Service: 2
Benjamin Hong
I'm usually going through the drive thru for breakfast and usually Maribel is taking my order. She's always friendly and polite. Great service everytime!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Waffle Fries, Onion Rings
Caladon Dalimar
Never had a bad meal from Carl's Junior, food is almost always hot fresh and full of flavor.
I know it's early but it says they open at 7 but it's 8 and no one is inside. Nice service.
Service: 1
Latoya Robinson
Nicest people ever. Service was great and food was so good.
Atmosphere: 5
Food: 5
Service: 5
Justin C
Ordered my usual Original Angus Burger combo. Burger was good and tasty, although heavy on the sauces, which is fine as that's the advertised Carl's way. The french fries were crispy and good... Better crisp than many others I've visited.The Root Beer from the fountain was weak and tasted off (water to syrup mix was off). I mentioned it to the staff member that brought the lunch out and she said she would look into it. She came back later and mentioned she purged the Root Beer and said she didn't find anything wrong with it. I grabbed a refill on the way out and it was the same watered down Root Beer flavor. Much better mix at the Hillsboro Cornell Carl's Jr. location.Staff was friendly and brought ketchup out with the meal and asked if I wanted ketchup...Much appreciated and very efficient.The atmosphere inside was a little dark in the middle of the seating area, but much more light next to the window. However, the windows were filled with water from the winter rain and had water spots on the interior panes, indicating windows seals were no longer holding.The parking lot is small and showing signs of low maintenance with hard to find parking lines and unsmooth surface.Overall have had better experience at the Hillsboro Cornell restaurant and will likely frequent that one more often than here.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Hamburger
Peter Hope
I took part of their generous offer and the only difficulty I had was them trying to understand the difference between me saying free and
Atmosphere: 4
Food: 4
Service: 3
Paul Klausing
Great place to grab a bite to eat always yummy food, only thing I don't like about this place is the Bums always take over it.
Scrappy customer service. Doesn't answer their phone at all when there is an issue. General manager needs to deal with this.
Food: 5
Service: 1
Ehsana Rahman
Really really poor customer service. Even the person who claims as the manager does not have any etiquette at all. Got incomplete orders, but when i get back the manager said as i start eating fries she can't provide the missing items.
Clark McVey
Food was okay, but the store was very clean and the service was excellent!
Atmosphere: 5
Food: 4
Service: 5
kevin brito
Slow and cold
Atmosphere: 1
Food: 1
Service: 1
Ernesto Nieto
I ordered carls at 12-10 -23 threw the app I checked to make sure they were open it said on google open until 11pm when I got there they had a water hazard sign blocking the drive threw and had signs posted close but they were having a party inside i knew they were employees because they were behind the register grabbing stuff they still took my money I didn’t get my food I tried calling to get a refund no answer I called yesterday to see if I can get my refund and they said they can’t do it in person I have to call customer service then they said come in to the store to from 6 am to 2pm but there closed they don’t open until 6pm the only carls that supposedly is closed until 6pm I don’t know why there giving me the run around idc about the party I just want my refund and plz don’t accept orders if your close for party’s
Always fast and courteous at the drive thru
Food: 4
Service: 5
The wraps for 6 deals are good.
Atmosphere: 4
Food: 4
Service: 4
They make you park in the parking lot rather than wait in the drive thru for your food. Twice now I have gone and there is no one behind me. Both times I was asked to park because "my food will take some time." My burger and fries will "take some time".If no one is behind me, why do I have to move? If I have a small order, why do I have to move?When I asked, I was told, "I don't know it is just something we do." Having worked in fast food, I know the reason. They want to bluff the time it is taking to serve the food. They have a time they need to keep under and by having the car leave the drive thru, the average goes down and the store looks like it is doing good. While in reality, we are sitting and waiting for our food in the parking lot.Shame on you for lying. Great teaching and management at this location.
Atmosphere: 3
Food: 4
Service: 2
I'm usually going through the drive thru for breakfast and usually Maribel is taking my order. She's always friendly and polite. Great service everytime!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Waffle Fries, Onion Rings
Never had a bad meal from Carl's Junior, food is almost always hot fresh and full of flavor.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle Fries, A 1 Double Cheeseburger, Spicy Chicken Sandwich, Bacon Burger
I know it's early but it says they open at 7 but it's 8 and no one is inside. Nice service.
Service: 1
Nicest people ever. Service was great and food was so good.
Atmosphere: 5
Food: 5
Service: 5
Ordered my usual Original Angus Burger combo. Burger was good and tasty, although heavy on the sauces, which is fine as that's the advertised Carl's way. The french fries were crispy and good... Better crisp than many others I've visited.The Root Beer from the fountain was weak and tasted off (water to syrup mix was off). I mentioned it to the staff member that brought the lunch out and she said she would look into it. She came back later and mentioned she purged the Root Beer and said she didn't find anything wrong with it. I grabbed a refill on the way out and it was the same watered down Root Beer flavor. Much better mix at the Hillsboro Cornell Carl's Jr. location.Staff was friendly and brought ketchup out with the meal and asked if I wanted ketchup...Much appreciated and very efficient.The atmosphere inside was a little dark in the middle of the seating area, but much more light next to the window. However, the windows were filled with water from the winter rain and had water spots on the interior panes, indicating windows seals were no longer holding.The parking lot is small and showing signs of low maintenance with hard to find parking lines and unsmooth surface.Overall have had better experience at the Hillsboro Cornell restaurant and will likely frequent that one more often than here.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Hamburger
I took part of their generous offer and the only difficulty I had was them trying to understand the difference between me saying free and
Atmosphere: 4
Food: 4
Service: 3
Great place to grab a bite to eat always yummy food, only thing I don't like about this place is the Bums always take over it.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Scrappy customer service. Doesn't answer their phone at all when there is an issue. General manager needs to deal with this.
Food: 5
Service: 1
Really really poor customer service. Even the person who claims as the manager does not have any etiquette at all. Got incomplete orders, but when i get back the manager said as i start eating fries she can't provide the missing items.
Food was okay, but the store was very clean and the service was excellent!
Atmosphere: 5
Food: 4
Service: 5
Slow and cold
Atmosphere: 1
Food: 1
Service: 1
I ordered carls at 12-10 -23 threw the app I checked to make sure they were open it said on google open until 11pm when I got there they had a water hazard sign blocking the drive threw and had signs posted close but they were having a party inside i knew they were employees because they were behind the register grabbing stuff they still took my money I didn’t get my food I tried calling to get a refund no answer I called yesterday to see if I can get my refund and they said they can’t do it in person I have to call customer service then they said come in to the store to from 6 am to 2pm but there closed they don’t open until 6pm the only carls that supposedly is closed until 6pm I don’t know why there giving me the run around idc about the party I just want my refund and plz don’t accept orders if your close for party’s
Atmosphere: 1
Food: 1
Service: 1