My FAVORITE coffee shop!! Coffee and drinks are amazing, service is amazing. I adore everyone that works there. They have delicious bagels, and yummy cookie treats. I just cant start my day without my B n Ts!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peanut Butter Crunch, Lemonade Freeze, Double Redbull, Cookies, Italian Soda
Emily Hunt
The coffee is very well priced and the service is excellent ANDDDD! its the only place I can find with pumpkin all year round so I am VERY pleased!♡Parking: The parking pretty good cuz it's in the middle of a parking lotKid-friendliness: Ummm the people are nice and the people are not meanWheelchair accessibility: Well it is very accessible to wheelchairs
Atmosphere: 3
Food: 5
Service: 5
Julie Cox
Best pumpkin latte ever!!!
Atmosphere: 5
Food: 5
Service: 5
shelleah drake
I went here on Tuesday, got a SUPER mocha. No complaints! But the next day I ordered a JUMBO, but when I got home they were the exact same size cups. Not sure why she charged me more but gave the smaller cup… I was VERY upset. Such a tiny cup for $6.
Atmosphere: 2
Food: 4
Service: 2
Cristobal Lumbreras
Good coffee! Always hot, always clean'
Atmosphere: 5
Food: 5
Service: 5
Kelli Cantrell
Best vanilla latte around. Gals are great and I look forward to my lattes. They get me going and hit the spot on a cold day. If you haven't gone lately or never tried them, give them a shot. Good stuff.
Maria Ortiz G
I love supporting a local business, and I have loved brooks and terrys since I was a teen! however lately the last several times I’ve gone my bagel is ALWAYS burnt. I let it go those times because i understand mistakes happen. I stoped by today and from the beginning I had a feeling this was not going to be pleasant. I was hardly greeted, and when I ordered I asked the girl working said her name was “Paige” if she could make sure the bagel didn’t burn, all she said was “the bagels are frozen” so I’m guessing she meant they easily burn? I should have checked the bagel before I drove away because sure enough it was burnt again. I go back to let her know, and she responded very passively aggressive that the bagel was not burnt, instead of apologizing she literally argued with me about the bagel not being burnt. I gave it to her so she could see herself, and she scraped it off cream cheese with her bare hands and again said it was only partly burnt, she seemed very annoyed, mean and she lacks customer service. She offered to make another one, however after that kind of attitude I chose to just get a refund. I hate to post negative reviews and I would have much rather talked to the owner, but I didn’t see a phone number to call and that is why I am posting here. I don’t plan to buy anymore bagels and I sadly won’t be back for a while, that’s if I ever go back. I hope the owner sees this, their employees are very rude and definitely need to be talked to.
Co Co
If I could give 0 stars i would! Stopped by today and the girl there was very rude, sticking with Bugles! This isn't the first time, the employees are rude. Today topped it off.
Teresa Garcia
I love brooks and terry’s but the employees have a poor attitude. They aren’t friendly at all and if they do a mistake they don’t apologize.
Timothy Martin
Everyone is always friendly and never gets my order wrong.
I heard super good things about this coffee stand but when I ordered a choc peanut butter espresso milkshake it tasted like straight up unseasoned peanuts. Usually I’m not a very picky person but I was treating myself on a bad day, and I just wish I went somewhere else :/
coral cook
best coffee in independence in my opinion. :) and they are always so nice!
Rachal Naylor
Absolutely appalled by how the company is handling a situation with a loyal customer last week. Also, their newest employees are dressing way too provocative to be a professional business especially so close to vulnerable aged children (it's next to a high school). I will never shop here again. Highly disappointed after being a loyal customer for 9 years.
C w
Worst service for a coffee stand. Mile long line and the barristas have a poor attitude. Coffee is usually luke warm. Bagels are usually burnt.
Travis Long
Poor service bad coffee! the place looks dirty from what I could see through the window. they hire half dressed girls to try to make up for the bad service and product.
My FAVORITE coffee shop!! Coffee and drinks are amazing, service is amazing. I adore everyone that works there. They have delicious bagels, and yummy cookie treats. I just cant start my day without my B n Ts!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peanut Butter Crunch, Lemonade Freeze, Double Redbull, Cookies, Italian Soda
The coffee is very well priced and the service is excellent ANDDDD! its the only place I can find with pumpkin all year round so I am VERY pleased!♡Parking: The parking pretty good cuz it's in the middle of a parking lotKid-friendliness: Ummm the people are nice and the people are not meanWheelchair accessibility: Well it is very accessible to wheelchairs
Atmosphere: 3
Food: 5
Service: 5
Best pumpkin latte ever!!!
Atmosphere: 5
Food: 5
Service: 5
I went here on Tuesday, got a SUPER mocha. No complaints! But the next day I ordered a JUMBO, but when I got home they were the exact same size cups. Not sure why she charged me more but gave the smaller cup… I was VERY upset. Such a tiny cup for $6.
Atmosphere: 2
Food: 4
Service: 2
Good coffee! Always hot, always clean'
Atmosphere: 5
Food: 5
Service: 5
Best vanilla latte around. Gals are great and I look forward to my lattes. They get me going and hit the spot on a cold day. If you haven't gone lately or never tried them, give them a shot. Good stuff.
I love supporting a local business, and I have loved brooks and terrys since I was a teen! however lately the last several times I’ve gone my bagel is ALWAYS burnt. I let it go those times because i understand mistakes happen. I stoped by today and from the beginning I had a feeling this was not going to be pleasant. I was hardly greeted, and when I ordered I asked the girl working said her name was “Paige” if she could make sure the bagel didn’t burn, all she said was “the bagels are frozen” so I’m guessing she meant they easily burn? I should have checked the bagel before I drove away because sure enough it was burnt again. I go back to let her know, and she responded very passively aggressive that the bagel was not burnt, instead of apologizing she literally argued with me about the bagel not being burnt. I gave it to her so she could see herself, and she scraped it off cream cheese with her bare hands and again said it was only partly burnt, she seemed very annoyed, mean and she lacks customer service. She offered to make another one, however after that kind of attitude I chose to just get a refund. I hate to post negative reviews and I would have much rather talked to the owner, but I didn’t see a phone number to call and that is why I am posting here. I don’t plan to buy anymore bagels and I sadly won’t be back for a while, that’s if I ever go back. I hope the owner sees this, their employees are very rude and definitely need to be talked to.
If I could give 0 stars i would! Stopped by today and the girl there was very rude, sticking with Bugles! This isn't the first time, the employees are rude. Today topped it off.
I love brooks and terry’s but the employees have a poor attitude. They aren’t friendly at all and if they do a mistake they don’t apologize.
Everyone is always friendly and never gets my order wrong.
Restaurantji Recommends
I heard super good things about this coffee stand but when I ordered a choc peanut butter espresso milkshake it tasted like straight up unseasoned peanuts. Usually I’m not a very picky person but I was treating myself on a bad day, and I just wish I went somewhere else :/
best coffee in independence in my opinion. :) and they are always so nice!
Absolutely appalled by how the company is handling a situation with a loyal customer last week. Also, their newest employees are dressing way too provocative to be a professional business especially so close to vulnerable aged children (it's next to a high school). I will never shop here again. Highly disappointed after being a loyal customer for 9 years.
Worst service for a coffee stand. Mile long line and the barristas have a poor attitude. Coffee is usually luke warm. Bagels are usually burnt.
Poor service bad coffee! the place looks dirty from what I could see through the window. they hire half dressed girls to try to make up for the bad service and product.