Ordered a chicken onion Teriyaki with all the veggies on it except Peppercini's, asked for ranch, Chipotle and extra onion teriyaki, I got the chicken, spinach lettuce pickles and olives with the onion teriyaki and mayo that I didn't ask for, got chicken on not even half the sandwich and no Chipotle sauce or ranch.... same with my husband's sandwich. They won't answer their phone at all and spent over 30 dollars there and this is what we got!!! Do better subway.
Atmosphere: 1
Food: 1
Service: 1
Colleen F
There were at least 8 people in line waiting to order. There were 4 employees behind the counter. One was helping in-house customers and the other 3 were making call-in/door dash orders. I'm sorry, but I believe someone who comes in to patronize an establishment takes precedence over someone sitting on their couch ordering. While waiting, one of the employees, gloved, was making 4 (Call-in) sandwiches. Finished one, wrapped it up, went to another counter, rifled through some things, grabbed a paper bag, put the sandwich in, came back to finish the 2nd sandwich, same gloves. Repeated this with all 4 sandwiches. When it came to our turn, meat and cheese on, then the veggies. Lettuce, wilted and partially brown, tomatoes mostly green, so couldn't get either. We go here often but I'm second guessing about whether we should return. Was this a fluke or a continuing trend?
Gwyn Bell
The prices are more then what is shown on menu.
Aaron Hard
Didn’t get my order right, it was in the drive through so maybe they need to improve on repeating the order process..
Marji Ruby
The sandwich maker was very slow and sloppy sandwich was disgusting it was soggy got the impression he didn't want to be
Atmosphere: 3
Food: 1
Service: 2
Blaise Root
Tonight when i ate here with my family everything here was perfect, amazing service, amazing food and great atmosphere. But the service was top tier seth deserves a raise, he was cool and made this experience really enjoyable. The food was delicious as well.
Atmosphere: 4
Food: 5
Service: 5
Rocky M
Very slow service at the drive through. Way too slow and wait period is over 15 minutes. Person running the drive through takes order, then has to go a make the sandwich. Store manager needs to hire more people.
Stephanie Kappler
I tried to call 3 times after placing an order and they wouldn’t answer. I needed to add Mayo to my sandwich. Then I tried to have the dasher do it and they refused saying they couldn’t open it up. I understand that but if you would have answered the phone in the first place there wouldn’t be an issue. Also I had the dasher show them my message so they were just being lazy.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich
Stephanie Hawkins
I just wanna share that I really had the best expirence here this evening. I want to thank especially the new guy Seth and also the rest of the staff too. I could tell things were a bit hectic due to the few sports teams that had just come through about that time. All you sandwich artist held it together through it all and even with the minor setbacks on a couple things it happens. Anyway the sandwiches were delicious and just the way we like. Thank you wasburn subway for the best experience I've had at a subway in a long time. Keep being those great sandwiches artists that make those subway sandwiches that much better
Very rushed service even though we were the only one's getting food at the time.Sandwiches ended up messy and barely able to eat them .
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Sandwich
Mana J
Had a fly land on my son's sandwich while the guy was making it, I pointed it out, he swatted it away and then he just kept going. Asked what else we wanted on it. Looked right at me. Didn't offer a new one, or to replace at least the bread where it was walking all over. Nothing. On top of that we were charged for a whole extra footlong. Had to drive all the way back, and then they had to ring up the correct order, and I had to pay for that on top of the first order they overcharged for! Oh but we'll get a refund for the first wrong order in 3-5 business days. Smh.
Atmosphere: 1
Food: 1
Service: 1
Allen S.
Washburn subway Drive thru ordered two footloose with a coupon and one was the right one the other was not what was ordered with double the meat what a joke don't tell them you have a coupon, but this doesn't surprise me klamathfalls with ruin any fast food.
itsyourmom12
they are so slow i did a mobile order and waited 30 minutesVegetarian options: not enough
Staff was friendly :)
Service: 5
Ordered a chicken onion Teriyaki with all the veggies on it except Peppercini's, asked for ranch, Chipotle and extra onion teriyaki, I got the chicken, spinach lettuce pickles and olives with the onion teriyaki and mayo that I didn't ask for, got chicken on not even half the sandwich and no Chipotle sauce or ranch.... same with my husband's sandwich. They won't answer their phone at all and spent over 30 dollars there and this is what we got!!! Do better subway.
Atmosphere: 1
Food: 1
Service: 1
There were at least 8 people in line waiting to order. There were 4 employees behind the counter. One was helping in-house customers and the other 3 were making call-in/door dash orders. I'm sorry, but I believe someone who comes in to patronize an establishment takes precedence over someone sitting on their couch ordering. While waiting, one of the employees, gloved, was making 4 (Call-in) sandwiches. Finished one, wrapped it up, went to another counter, rifled through some things, grabbed a paper bag, put the sandwich in, came back to finish the 2nd sandwich, same gloves. Repeated this with all 4 sandwiches. When it came to our turn, meat and cheese on, then the veggies. Lettuce, wilted and partially brown, tomatoes mostly green, so couldn't get either. We go here often but I'm second guessing about whether we should return. Was this a fluke or a continuing trend?
The prices are more then what is shown on menu.
Didn’t get my order right, it was in the drive through so maybe they need to improve on repeating the order process..
The sandwich maker was very slow and sloppy sandwich was disgusting it was soggy got the impression he didn't want to be
Atmosphere: 3
Food: 1
Service: 2
Tonight when i ate here with my family everything here was perfect, amazing service, amazing food and great atmosphere. But the service was top tier seth deserves a raise, he was cool and made this experience really enjoyable. The food was delicious as well.
Atmosphere: 4
Food: 5
Service: 5
Very slow service at the drive through. Way too slow and wait period is over 15 minutes. Person running the drive through takes order, then has to go a make the sandwich. Store manager needs to hire more people.
I tried to call 3 times after placing an order and they wouldn’t answer. I needed to add Mayo to my sandwich. Then I tried to have the dasher do it and they refused saying they couldn’t open it up. I understand that but if you would have answered the phone in the first place there wouldn’t be an issue. Also I had the dasher show them my message so they were just being lazy.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich
I just wanna share that I really had the best expirence here this evening. I want to thank especially the new guy Seth and also the rest of the staff too. I could tell things were a bit hectic due to the few sports teams that had just come through about that time. All you sandwich artist held it together through it all and even with the minor setbacks on a couple things it happens. Anyway the sandwiches were delicious and just the way we like. Thank you wasburn subway for the best experience I've had at a subway in a long time. Keep being those great sandwiches artists that make those subway sandwiches that much better
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Sandwich
Restaurantji Recommends
Very rushed service even though we were the only one's getting food at the time.Sandwiches ended up messy and barely able to eat them .
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Sandwich
Had a fly land on my son's sandwich while the guy was making it, I pointed it out, he swatted it away and then he just kept going. Asked what else we wanted on it. Looked right at me. Didn't offer a new one, or to replace at least the bread where it was walking all over. Nothing. On top of that we were charged for a whole extra footlong. Had to drive all the way back, and then they had to ring up the correct order, and I had to pay for that on top of the first order they overcharged for! Oh but we'll get a refund for the first wrong order in 3-5 business days. Smh.
Atmosphere: 1
Food: 1
Service: 1
Washburn subway Drive thru ordered two footloose with a coupon and one was the right one the other was not what was ordered with double the meat what a joke don't tell them you have a coupon, but this doesn't surprise me klamathfalls with ruin any fast food.
they are so slow i did a mobile order and waited 30 minutesVegetarian options: not enough
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Meatball Marinara, Cookies, Soup
First time at this location. Friendly service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich