Paying their drivers minimum wage to drive their own card. Disgusting.
Ed Jones
Pizza is not as good as it used to be.
Atmosphere: 4
Food: 3
Service: 4
laura cook
Terrible! Cannot get simple orders correct. Have given them plenty of chances. Had to be refunded multiple times. The last order was the last straw . Told the person answering the phone 7 times what we wanted on the pizza and asked for them to read it back because they always get it wrong . Got the pizza home and all the ingredients were in containers! They didn’t even put it on the pizza and cook it. Come on ….. really? All we asked is for tomatoes on the side. You can’t hire people that can take simple orders over the phone? Happens over and over. Then when you ask for a manager they just put a kid on the phone. Starts at the top . Bad management.
Service: 1
Recommended dishes: Pizza
joe murdoch
Came here for lunch on a free weekend. The server was nice, very conversational, and gave us refills for our drinks. We ordered ahead and came when it should have been ready, but it took longer than planned, but the excellent pizza was worth the wait.Kid-friendliness: Half of the area that customers are allowed in is adults only(no minors). It was only mildly inconvenient.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Pizza
Josh Morrill
Don’t be a dummy like me and expect to get the items you order. I ordered two things, and they screwed up the order on two things. When I called to ask how they could manage to screw up something so simple, the kid on the other end of the line was like “ughhhhh, idk”. I had low expectations and they couldn’t even be met. I will never order from this location again. I mean, it’s literally so bad, this location should change its name and be anything but Bellagios so that this location stops ruining their good brand name. Round Table Pizza it is for me for now on, way to ruin it for me Lake O Bellagios, shame.
Atmosphere: 1
Food: 1
Service: 1
Ryan Messick
Shockingly bad service.
Service: 1
Phil C
Expensive drinks, subpar
Atmosphere: 1
Service: 1
Shannon Peterson
We are long time Bellagios customers - we love the pizza. However this location, in particular, is terribly run. The last time we ordered they just didn't show up. This has never happened to us before with any pizza delivery. We waited the two hours they said it would take to get our pizza. Called over and over (their voicemail was full and they weren't answering the phone) when they were half an hour late and they said "sorry we had a big catering order today". Not my problem - if that's the case don't take orders! They said it would be there "soon" and I asked what soon was and he said 15 minutes. They never showed up. We went in to the location the next day and they barely apologized, didn't refund us because the charge was still pending and didn't offer anything to make up for it, besides a "guarantee it won't happen next time". Sadly there won't be a next time. The Tualatin location doesn't deliver to Lake O but is much more reliable for take out. My advice is to get your pizza elsewhere.
Atmosphere: 1
Food: 4
Service: 1
Derrith Lambka
Ordered at 3:15 to pickup at 6pm. Wasn’t ready. Told “we had a big catering order and had to make all those pizzas…we’ll put your order in now”. No discount. Nothing. Frustrating when we were on a schedule and had ordered so early.Pizzas are great and expensive.
Atmosphere: 1
Food: 5
Service: 2
Kristen Nelson
Do not order food here. We ordered in June 2023 and tried again in September 2023 - -both times our order was not delivered. Both times we confirmed our address and both times we were told our order was “on its way with the driver” but it never arrived.
First and last time ordering. Ordered ahead, forgot my order, left it sitting on the counter un-made until I arrived for pickup.
Nessa G
Where's the toppings? I can't find a single onion, but I was charged for them. Also think I counted 6 mushrooms on a large pizza. Really, I'll stick to Oregon City Bellagios, they are way better.
Michael Tabata
Will not accept cash???? Refused to deliver if I didn’t use a card.
Girth Brooks
Kid actually had the audacity to say he's the reason he was charging for ranch was becuase I didn't tip that much.I came in and picked up my own pizza- you're lucky you got any tip punk.Just got home- they got my pizza wrong.**Word to the owner**stop hiring these high school kids- Pay a living wage and get some good help in there. Your manager was not managing. Kids were on their phones- tickets were on the printer- one kid was laying on the boxes he should have been folding. A coworker had to ask him to move to get boxes as the kid shouted at a coworker to get the phone.Bar was closed during posted business hours.Don't think I'll be coming in any more to pay $10 a beer + deal with punk kids that don't need that job.
Paying their drivers minimum wage to drive their own card. Disgusting.
Pizza is not as good as it used to be.
Atmosphere: 4
Food: 3
Service: 4
Terrible! Cannot get simple orders correct. Have given them plenty of chances. Had to be refunded multiple times. The last order was the last straw . Told the person answering the phone 7 times what we wanted on the pizza and asked for them to read it back because they always get it wrong . Got the pizza home and all the ingredients were in containers! They didn’t even put it on the pizza and cook it. Come on ….. really? All we asked is for tomatoes on the side. You can’t hire people that can take simple orders over the phone? Happens over and over. Then when you ask for a manager they just put a kid on the phone. Starts at the top . Bad management.
Service: 1
Recommended dishes: Pizza
Came here for lunch on a free weekend. The server was nice, very conversational, and gave us refills for our drinks. We ordered ahead and came when it should have been ready, but it took longer than planned, but the excellent pizza was worth the wait.Kid-friendliness: Half of the area that customers are allowed in is adults only(no minors). It was only mildly inconvenient.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Pizza
Don’t be a dummy like me and expect to get the items you order. I ordered two things, and they screwed up the order on two things. When I called to ask how they could manage to screw up something so simple, the kid on the other end of the line was like “ughhhhh, idk”. I had low expectations and they couldn’t even be met. I will never order from this location again. I mean, it’s literally so bad, this location should change its name and be anything but Bellagios so that this location stops ruining their good brand name. Round Table Pizza it is for me for now on, way to ruin it for me Lake O Bellagios, shame.
Atmosphere: 1
Food: 1
Service: 1
Shockingly bad service.
Service: 1
Expensive drinks, subpar
Atmosphere: 1
Service: 1
We are long time Bellagios customers - we love the pizza. However this location, in particular, is terribly run. The last time we ordered they just didn't show up. This has never happened to us before with any pizza delivery. We waited the two hours they said it would take to get our pizza. Called over and over (their voicemail was full and they weren't answering the phone) when they were half an hour late and they said "sorry we had a big catering order today". Not my problem - if that's the case don't take orders! They said it would be there "soon" and I asked what soon was and he said 15 minutes. They never showed up. We went in to the location the next day and they barely apologized, didn't refund us because the charge was still pending and didn't offer anything to make up for it, besides a "guarantee it won't happen next time". Sadly there won't be a next time. The Tualatin location doesn't deliver to Lake O but is much more reliable for take out. My advice is to get your pizza elsewhere.
Atmosphere: 1
Food: 4
Service: 1
Ordered at 3:15 to pickup at 6pm. Wasn’t ready. Told “we had a big catering order and had to make all those pizzas…we’ll put your order in now”. No discount. Nothing. Frustrating when we were on a schedule and had ordered so early.Pizzas are great and expensive.
Atmosphere: 1
Food: 5
Service: 2
Do not order food here. We ordered in June 2023 and tried again in September 2023 - -both times our order was not delivered. Both times we confirmed our address and both times we were told our order was “on its way with the driver” but it never arrived.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
First and last time ordering. Ordered ahead, forgot my order, left it sitting on the counter un-made until I arrived for pickup.
Where's the toppings? I can't find a single onion, but I was charged for them. Also think I counted 6 mushrooms on a large pizza. Really, I'll stick to Oregon City Bellagios, they are way better.
Will not accept cash???? Refused to deliver if I didn’t use a card.
Kid actually had the audacity to say he's the reason he was charging for ranch was becuase I didn't tip that much.I came in and picked up my own pizza- you're lucky you got any tip punk.Just got home- they got my pizza wrong.**Word to the owner**stop hiring these high school kids- Pay a living wage and get some good help in there. Your manager was not managing. Kids were on their phones- tickets were on the printer- one kid was laying on the boxes he should have been folding. A coworker had to ask him to move to get boxes as the kid shouted at a coworker to get the phone.Bar was closed during posted business hours.Don't think I'll be coming in any more to pay $10 a beer + deal with punk kids that don't need that job.
Food: 1
Service: 1
Good pizza, and also available gluten free.
Atmosphere: 4
Food: 4
Service: 4