It’s bad management to only have 1 person at your stand during morning rush. It took 15 minutes for a single car to get their order of 2 drinks and the poor employee looked overwhelmed. And this wasn’t a one off, this is a consistent issue with your stands. I definitely won’t be recommending your brand to anyone.
Kelli Penland
Always consistent. Smiling employees and super tasty coffee. Even the decaf is good if you haven't tried them before they are worth a trip and have large variety of drinks.
Ailym Piñero
Dietary restrictions: Low fat milk, non milk options such as almond milkParking: This BR coffee bar on Biddle Rd is a take out, A couple spot to park.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte
Patriot USA
Wonderful coffee, however the management clearly sucks and only cares about labor costs rather than customers experience . For a drive through coffee, you would expect it to be fast. Everytime i have come through, there’s been a 15minute wait, and everytime there has only been one person working and they always look so overwhelmed. Not to mention the amount of people that drive out of line out of frustration. Not fair to customers or workers. Would be 10/10 if there were two workers working.
Atmosphere: 3
Food: 5
Service: 5
Samantha Fenstermaker
We love black rock. Stopped in there on Saturday October 28th at about 12:30 pm. There was a nice guy working who asked about my sweatshirt. We discussed the best donuts and I made a claim that Locals in Eugene/Junction city was the best donuts on the market, and he claimed that Donut Country was the best. I hope you see this, I want you to know that while you’re a lovely person, donut country is pitiful compared to Locals. When you’re in town, look them up! You won’t be disappointed.
Atmosphere: 5
Food: 5
Service: 5
Kenneth Payne
Coffee beans taste rich and
Atmosphere: 5
Service: 4
Recommended dishes: Iced Latte
Jen J.
Coffee was strong and latte made right! Excellent service. The baristas are always friendly and professional.
adrian redlinger
Did not get anything to eat. Coffee was great as always! Please come to Grants Pass soon!
Atmosphere: 5
Service: 5
Recommended dishes: Iced Caramel Blondie
Scott H.
Considered on the West Coast to be the best coffee in the world. Black rock coffee always satisfies even the worst coffee snob! Spencer made our visit extra special and made some recommendations that were really good. What a great barista and nice man. Consider yourself privileged if you get to meet Spencer! 10 stars all day long!
Cynthia Hoover
Best coffee in town and great fast friendly service good prices two thumbs up
Always consistent coffee here which is much better then some others in the area.
Atmosphere: 5
Food: 5
Service: 5
David Teresi
Didn't actually go here, I visited the Philippino food truck their, which is fantastic.
Mel Pedersen
Let me start by saying Black Rock is MY FAVORITE COFFEE ON THE PLANET. We ordered 2 drinks. One hot the other cold/blended. The drinks we always order. The hot one had so much syrup it was almost undrinkable, the blended was not icy/slushy at all. We ordered both with whipped cream, neither had it. You guys REALLY DROPPED THE BALL this time. So disappointed.
It’s bad management to only have 1 person at your stand during morning rush. It took 15 minutes for a single car to get their order of 2 drinks and the poor employee looked overwhelmed. And this wasn’t a one off, this is a consistent issue with your stands. I definitely won’t be recommending your brand to anyone.
Always consistent. Smiling employees and super tasty coffee. Even the decaf is good if you haven't tried them before they are worth a trip and have large variety of drinks.
Dietary restrictions: Low fat milk, non milk options such as almond milkParking: This BR coffee bar on Biddle Rd is a take out, A couple spot to park.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte
Wonderful coffee, however the management clearly sucks and only cares about labor costs rather than customers experience . For a drive through coffee, you would expect it to be fast. Everytime i have come through, there’s been a 15minute wait, and everytime there has only been one person working and they always look so overwhelmed. Not to mention the amount of people that drive out of line out of frustration. Not fair to customers or workers. Would be 10/10 if there were two workers working.
Atmosphere: 3
Food: 5
Service: 5
We love black rock. Stopped in there on Saturday October 28th at about 12:30 pm. There was a nice guy working who asked about my sweatshirt. We discussed the best donuts and I made a claim that Locals in Eugene/Junction city was the best donuts on the market, and he claimed that Donut Country was the best. I hope you see this, I want you to know that while you’re a lovely person, donut country is pitiful compared to Locals. When you’re in town, look them up! You won’t be disappointed.
Atmosphere: 5
Food: 5
Service: 5
Coffee beans taste rich and
Atmosphere: 5
Service: 4
Recommended dishes: Iced Latte
Coffee was strong and latte made right! Excellent service. The baristas are always friendly and professional.
Did not get anything to eat. Coffee was great as always! Please come to Grants Pass soon!
Atmosphere: 5
Service: 5
Recommended dishes: Iced Caramel Blondie
Considered on the West Coast to be the best coffee in the world. Black rock coffee always satisfies even the worst coffee snob! Spencer made our visit extra special and made some recommendations that were really good. What a great barista and nice man. Consider yourself privileged if you get to meet Spencer! 10 stars all day long!
Best coffee in town and great fast friendly service good prices two thumbs up
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
LOVE!! Best coffee and customer service!!
Atmosphere: 5
Food: 5
Service: 5
Great coffee, clean and friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Breve
Always consistent coffee here which is much better then some others in the area.
Atmosphere: 5
Food: 5
Service: 5
Didn't actually go here, I visited the Philippino food truck their, which is fantastic.
Let me start by saying Black Rock is MY FAVORITE COFFEE ON THE PLANET. We ordered 2 drinks. One hot the other cold/blended. The drinks we always order. The hot one had so much syrup it was almost undrinkable, the blended was not icy/slushy at all. We ordered both with whipped cream, neither had it. You guys REALLY DROPPED THE BALL this time. So disappointed.
Food: 1
Service: 1