Crumbl - Medford

1250 Biddle Rd H, Medford
(541) 292-5653

Recent Reviews

Tasha B

So YUMMY!! Were never disappointed.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Signature Chocolate Chip Cookies

Taydin Davis

The best cookies I have ever had. Very sweet but really good

Atmosphere: 3

Food: 5

Service: 4

Joey Clevenger

It was the WORST cookie experience i’ve ever had. I walked into the store with high hopes having heard good things about crumbl cookie. I ordered 4 cookies and it took 45 minutes to get with only 2 people in line in front of me. Once I finally got the cookies they were BURNT and had a ton of HAIR in them. The service was terrible particularly from Jess who I believe was the manager and was extremely rude and definitelynot someone you want wearing your companies name. It was all Jess she messed up everything for me. Truly a terrible human.

Atmosphere: 1

Food: 2

Service: 1

Owen Thomas

Jess is extremely rude, dishonest and should be fired immediately. I will never ever go to crumble again and I will forever speak negatively about crumble until Jess is fired. This review and my opinion will be deleted and changed to 5 stars if Jess is terminated.

Atmosphere: 1

Food: 1

Service: 1

Ashley Stewart

Parking: it’s okayKid-friendliness: nice shop

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Chocolate Chip Cookie

Lisa Ann Wayland

Great cookies

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Signature Chocolate Chip Cookies

Sara Aloe

ALWAYS SOLD OUT OF COOKIES! The manager does not care either! They hire young kids that don't know how to work!

Atmosphere: 1

Service: 1

Ada

sooo good love

Atmosphere: 4

Food: 5

Service: 4

Jordan Choate

Ordered cookies on the app and showed up, order wasn’t even ready and they served 20+ people in front of me while waited for 30 minutes, then all of a sudden “we are out of cookies” horrible experience, front desk worker was very rude about it. Stay away from this crumbl.

Atmosphere: 1

Food: 1

Service: 1

shaunkayla

Service is lacking but cookies are delicious as always.

Atmosphere: 4

Food: 5

Service: 2

chelsea blevins

Love this place, the cookies are amazingKid-friendliness: Children, teens, toddler and adults will love these cookies

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Chip Cookie

Amanda Mcnew

We love Crumbl! Great service, friendly, fast service. Great for a treat or a gift, everyone loves cookies!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chunky Chocolate Chip, Chocolate Chip Cookie

Katina Davis

This store is constantly sold outSuper tired of trying to order and only having chocolate chip available

Atmosphere: 1

Food: 1

Service: 1

Michelle Ellis

Great cookies. They melt in your mouth. Only complaint is you cant add frosting to any cookie. You get what they make that week. I wish some were available always.

Atmosphere: 3

Food: 5

Service: 4

Shayla Brown

Usually we have a great experience. We drive over from Klamath to get cookies. But today, they were completely sold out. Two of the ppl working were irritated when I asked if there would be more cookies made today and how long it would be. The girl replied with a snippy attitude. Yes, there will be more today, and idk a few hours.Edit. An hour later just got home and all cookies back in stock. What a disappointing experience.

Service: 1

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