Not sure if it was an understaffed afternoon, but it took an hour for our food and our order was completely wrong. The staff seemed very tired/grumpy. I didn't want to say anything, because I was starving and didn't want to wait any longer. It was still good, but a bit disappointing that I ordered/paid for a more expensive dish, but I received a cheaper meal. The food was still good, just not what I ordered.I also noticed a few other customers coming back up to the counter after reviewing their food, so I'm thinking we weren't the only ones with the wrong order. No big deal.The reason for 4 stars is more of the cleanliness of the restaurant. Sticky floors, and the bathroom was not exactly pleasant or clean.There is also a serious lack of tables in this location, definitely more of a "pick up" location compared to other Roxy's.It could have just been a bad day, but I likely will just visit Canby Roxy's instead.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Kalbi Chicken
Terry Stroud
Had the teriyaki plate. Quite tasty. Good portions.
Food & service were great. This is an eat in or take out restaurant so if you're looking for a waiter with a white towel over his arm this isn't it but the food is certainly better.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Shoyu Chicken
Joseph B.
The food is good but limited selection of food dishes and sandwiches but tasty and not over cooked
Randal McCorkle
Roxys on McLoughlin is one of my favorites, I love the pineapple chicken, and there mac salad is probably the best I've had outside of Hawaii. They have yummy musubi, but it sells out before I get there most of the time.
They messed up my order and over charged me. When I confronted them about it they got attitudes as if I made the mistake. The food wasn't terrible but the portions were small. My sons Kahlua pork was extremely saturated leaving his whole meal in a pool of pork liquid. The kids that work here don't care too much about there quality or representation. Dining area looked filthy and nobody cared to clean up after customers came and went. I will not be coming back.
Atmosphere: 1
Food: 2
Service: 1
Larry Reyes
Nice staff I do Uber and doordash here and they are always Pleasant and
Best Hawaiian food around! Their Mac salad is to die for!
Atmosphere: 5
Food: 5
Service: 5
Randy Philbrick
I stopped in here for lunch and had the Teriyaki Burger......well, it's a burger in name only. I was a little caught off guard when I got my burger and found it wasn't ground beef, but their teriyaki beef strips. Don't get me wrong. It was really good, but it's a little misleading to call it a burger. The flavor of the teriyaki sauce was the right mix of salty and sweet and went well with the burger fixings. It makes me want to come back and try the teriyaki beef plate.Just a little advice from a cook and former food cart owner, it would probably be a good move to relabel your teriyaki burger and a teriyaki sandwich and put it on sliced bread instead of burger buns. The meat should stay better between sliced bread.
Atmosphere: 5
Food: 5
Service: 5
Frank L.
We drove from our hotel in traffic to try Roxys. Although I live in Hawaii, I ordered a Spam Musubi along with my plate lunches. Got back to the hotel after 30 mins of driving to find out my musubi wasnt in the bag. Not sure if I want to drive back there, but I know there is door dash.
John D
So damn good. It was pretty busy and I got my order in maybe 5 minutes. It was everything I hoped to be, and more. Jusf delicious. Not a single flaw. Please don't ever change. It was my first time there and now I think I'm gonna get hooked!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kalbi Chicken
Maia L.
Literally they were out of everything I ordered, didn't let me know before I ordered and payed so I payed for everything and then twice had to let me know they were out of it all, after at least 10 minutes of waiting for it to be done already. I didn't get refunded instead I got extra sides I didn't really want, the " extra "sides are completely burnt lol Literally ran by teens who clearly didn't prep to open at all. Food is so mid the 82nd location is much much much better!!!
Food is great! Little hole in the wall kind of place with great food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Teriyaki Chicken with Rice, Kalbi Ribs, Kalbi Chicken, Macaroni Salad, Teriyaki Beef
Good food. For the last two pickup orders, the sauce I ordered was not included.
Food: 5
Service: 3
Recommended dishes: Sweet Garlic Chicken
Customer service at this location was fantastic!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kalbi Chicken, Sweet Garlic Chicken
Not sure if it was an understaffed afternoon, but it took an hour for our food and our order was completely wrong. The staff seemed very tired/grumpy. I didn't want to say anything, because I was starving and didn't want to wait any longer. It was still good, but a bit disappointing that I ordered/paid for a more expensive dish, but I received a cheaper meal. The food was still good, just not what I ordered.I also noticed a few other customers coming back up to the counter after reviewing their food, so I'm thinking we weren't the only ones with the wrong order. No big deal.The reason for 4 stars is more of the cleanliness of the restaurant. Sticky floors, and the bathroom was not exactly pleasant or clean.There is also a serious lack of tables in this location, definitely more of a "pick up" location compared to other Roxy's.It could have just been a bad day, but I likely will just visit Canby Roxy's instead.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Kalbi Chicken
Had the teriyaki plate. Quite tasty. Good portions.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Macaroni Salad, Teriyaki Chicken Plate
Food & service were great. This is an eat in or take out restaurant so if you're looking for a waiter with a white towel over his arm this isn't it but the food is certainly better.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Shoyu Chicken
The food is good but limited selection of food dishes and sandwiches but tasty and not over cooked
Roxys on McLoughlin is one of my favorites, I love the pineapple chicken, and there mac salad is probably the best I've had outside of Hawaii. They have yummy musubi, but it sells out before I get there most of the time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pineapple Chicken Plate, Macaroni Salad
They messed up my order and over charged me. When I confronted them about it they got attitudes as if I made the mistake. The food wasn't terrible but the portions were small. My sons Kahlua pork was extremely saturated leaving his whole meal in a pool of pork liquid. The kids that work here don't care too much about there quality or representation. Dining area looked filthy and nobody cared to clean up after customers came and went. I will not be coming back.
Atmosphere: 1
Food: 2
Service: 1
Nice staff I do Uber and doordash here and they are always Pleasant and
Atmosphere: 5
Service: 5
Restaurantji Recommends
Best Hawaiian food around! Their Mac salad is to die for!
Atmosphere: 5
Food: 5
Service: 5
I stopped in here for lunch and had the Teriyaki Burger......well, it's a burger in name only. I was a little caught off guard when I got my burger and found it wasn't ground beef, but their teriyaki beef strips. Don't get me wrong. It was really good, but it's a little misleading to call it a burger. The flavor of the teriyaki sauce was the right mix of salty and sweet and went well with the burger fixings. It makes me want to come back and try the teriyaki beef plate.Just a little advice from a cook and former food cart owner, it would probably be a good move to relabel your teriyaki burger and a teriyaki sandwich and put it on sliced bread instead of burger buns. The meat should stay better between sliced bread.
Atmosphere: 5
Food: 5
Service: 5
We drove from our hotel in traffic to try Roxys. Although I live in Hawaii, I ordered a Spam Musubi along with my plate lunches. Got back to the hotel after 30 mins of driving to find out my musubi wasnt in the bag. Not sure if I want to drive back there, but I know there is door dash.
So damn good. It was pretty busy and I got my order in maybe 5 minutes. It was everything I hoped to be, and more. Jusf delicious. Not a single flaw. Please don't ever change. It was my first time there and now I think I'm gonna get hooked!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kalbi Chicken
Literally they were out of everything I ordered, didn't let me know before I ordered and payed so I payed for everything and then twice had to let me know they were out of it all, after at least 10 minutes of waiting for it to be done already. I didn't get refunded instead I got extra sides I didn't really want, the " extra "sides are completely burnt lol Literally ran by teens who clearly didn't prep to open at all. Food is so mid the 82nd location is much much much better!!!