Employees are always helpful! Ice cream is delicious but too damn expensive. Why is there no option under $5? A single scoop of ice cream should not be $6. I could go buy a pint for that much. I'm past my balking point, lower the prices.
Atmosphere: 4
Food: 4
Service: 5
Michelle L
Update: In response to the location manager: The photo shows what we got for a cookie sundae and a banana split. That’s it so yes I am rightfully writing you off for subpar customer service and subpar flavor and quality. We have ordered many times before from a different location and it was warm, soft and gooey cookies, hot fudge not cold with all the ingredients. The fudge and extra toppings you added. This was an unappetizing mess.We used to get Ben and Jerry’s takeout all the time during Covid at a different location and it was so good. This one is awful. Didn’t even give us all we ordered and we paid $20 to build our own which they used to make for you as they should. Cookies were frozen, and it was all very subpar. Don’t waste your money at this location. We loved the Yamhill location previously.
Food: 1
Service: 1
Joseph Marks
Free ice cream woohoo
Atmosphere: 5
Food: 5
Service: 5
Tyson Cook
I’m very upset. I come here often with my family many times a year. Spend tons of money here. Always been satisfied. But tonight on 9/29/23 my scoop of ice cream was LESS than HALF the size of a normal scoop. I’m pissed… if I wasn’t in a rush to pick up my kid I would’ve complained directly but ridiculous it was such an absurd amount less than a normal scoop. I can understand some scoops sizes differ and it is hand scooped, but tonight was just silly. Literally less than half of even the smaller size scoops I normally get.
Elizabeth G
Very rude to kids. There is an older guy who made my daughter cry she was trying to figure out what flavor she shouted and said hurry up!
Lizz Greer
Very rude to kids. There is an older guy who made my daughter cry she was trying to figure out what flavor she shouted and said hurry up!
Annie
Ice cream is good. However the handpicked ping i ordered today that was handpicked was nothing close to full, with much space to fill. I have a photo but the system doesn’t let me upload a photo here for some reason.
L P
Great ice cream and excellent service.
לילך רונן פלד
Great ice cream and excellent service.
Kelvin Y.
Located on 10th and Everette in the Pearl district.I like that they kept the huge windows open. Service was fast, friendly and efficient.
Friendly staff; ice cream was delicious. A bit pricier than a pint -- two scoops in a cone were about 8.50 plus tip. But you can't ask for sprinkles on a pint ?
Can Ağca
Portland is famous for Salt & Straw but this place is underrated. It’s in a great neighborhood: you can pick up your ice cream while you’re doing daily walk or passer by. The flavors are phenomenal.
Mehari Beyene
Friendly server. Nice place to sit and enjoy an ice cream in a sunny day.
Scott
Your company should be ashamed. Anti-American company like yours should be boycotted, and I for one will not purchase anything from your company. #boycottben&jerry
Deelah Salinas
It's was just what my 2 girls and I needed. It's was relaxing and yummy.
Employees are always helpful! Ice cream is delicious but too damn expensive. Why is there no option under $5? A single scoop of ice cream should not be $6. I could go buy a pint for that much. I'm past my balking point, lower the prices.
Atmosphere: 4
Food: 4
Service: 5
Update: In response to the location manager: The photo shows what we got for a cookie sundae and a banana split. That’s it so yes I am rightfully writing you off for subpar customer service and subpar flavor and quality. We have ordered many times before from a different location and it was warm, soft and gooey cookies, hot fudge not cold with all the ingredients. The fudge and extra toppings you added. This was an unappetizing mess.We used to get Ben and Jerry’s takeout all the time during Covid at a different location and it was so good. This one is awful. Didn’t even give us all we ordered and we paid $20 to build our own which they used to make for you as they should. Cookies were frozen, and it was all very subpar. Don’t waste your money at this location. We loved the Yamhill location previously.
Food: 1
Service: 1
Free ice cream woohoo
Atmosphere: 5
Food: 5
Service: 5
I’m very upset. I come here often with my family many times a year. Spend tons of money here. Always been satisfied. But tonight on 9/29/23 my scoop of ice cream was LESS than HALF the size of a normal scoop. I’m pissed… if I wasn’t in a rush to pick up my kid I would’ve complained directly but ridiculous it was such an absurd amount less than a normal scoop. I can understand some scoops sizes differ and it is hand scooped, but tonight was just silly. Literally less than half of even the smaller size scoops I normally get.
Very rude to kids. There is an older guy who made my daughter cry she was trying to figure out what flavor she shouted and said hurry up!
Very rude to kids. There is an older guy who made my daughter cry she was trying to figure out what flavor she shouted and said hurry up!
Ice cream is good. However the handpicked ping i ordered today that was handpicked was nothing close to full, with much space to fill. I have a photo but the system doesn’t let me upload a photo here for some reason.
Great ice cream and excellent service.
Great ice cream and excellent service.
Located on 10th and Everette in the Pearl district.I like that they kept the huge windows open. Service was fast, friendly and efficient.
Restaurantji Recommends
Friendly staff; ice cream was delicious. A bit pricier than a pint -- two scoops in a cone were about 8.50 plus tip. But you can't ask for sprinkles on a pint ?
Portland is famous for Salt & Straw but this place is underrated. It’s in a great neighborhood: you can pick up your ice cream while you’re doing daily walk or passer by. The flavors are phenomenal.
Friendly server. Nice place to sit and enjoy an ice cream in a sunny day.
Your company should be ashamed. Anti-American company like yours should be boycotted, and I for one will not purchase anything from your company. #boycottben&jerry
It's was just what my 2 girls and I needed. It's was relaxing and yummy.