The good: The hostess was lovely and the kitchen sent out a tasty pizza.The rest: My party and I had a subpar dining experience on April 19th in the evening, which defeated the purpose of dining in.Our server was inattentive. It took 90+ minutes to receive our sit-down order as we watched freshly-placed takeout orders get prioritized time and time again. Maybe they were just overwhelmed, as it's pizza week, but you have to operate like it's each diner's first time. Because unfortunately, that was the case for my party. Not a good first impression.Communication goes a long way and it was lacking at Red Sauce Pizza. I can understand the kitchen being backed up at dinnertime but you tell your patrons that and give an ETA. Don't leave them to sit and wonder or have to inquire. Service 101.The worst part is that their soft serve was one of the draws. While our server was literally sitting down laughing with another table of patrons as we tried to get her attention, a big group came in and got the last of the soft serve before the machine broke. I know this because I got up and went to ask the hostess for boxes and soft serve after being tired of sitting in that place and she cringed as she told me. When our actual server finally came back over to see if we needed anything (after we no longer did), she also joked about how she was finally done ignoring us. She also insisted I was wrong when I explained the latest development to her about the soft serve. Can't make this stuff up.FYI - 20% gratuity is automatically included for parties of all sizes.I've noticed the owner making defensive replies to folks on here leaving critical feedback rather than looking at opportunities to improve, which is really disappointing. With all the wonderful pizza shops in Portland (Babydoll, Scottie's, Ken's, the list goes on), no reason to gamble on a repeat here.
Bonnie Brumbaugh
Cute little casual date night spot for good pizza. We enjoyed the pie, beer and uno cards! Atmosphere is charming, quirky and a tad rebellious - felt like teenage nostalgia.
Atmosphere: 4
Food: 5
Service: 3
Anthea
Came here for pizza week. Waited a while for the pizza which was ok but the staff was incredibly rude.Updating per restaurant response: We were a group of 8 that came in to try the Pizza Week special. Per Google Maps, no reservations are required. However we were told (in an unkind and annoyed manner by one member of your staff) that we needed to call ahead for bigger groups. If that is true then it would be nice to have that information listed on Google or your website. We ordered a pie and were told to wait outside. Upon waiting, we noticed many open seating in the restaurant but couldn’t help to notice that it was mostly caucasian customers that were seated inside, while we POC customers were told to wait outside. Waited about 25 mins for the pizza, the lady who actually brought out the pizza was nice.It was my first time here and I was excited to try out the pizza special, but I felt that our group in regards to service was not treated well.
Atmosphere: 1
Food: 2
Service: 1
Wes Button
Fantastic pizza and great service! As a bonus, the owner's replies to the lame negative reviews here are stellar.
20% Auto-gratuity!? What? I could imagine this if it was on a big group of folks, but on a check for 3 diners? We won't be back.If you need to charge more to pay your employees, build it into menu pricing... but to hide it in an auto gratuity? Where's the incentive for good service? I can see from the recent reviews that I'm not the only person who feels this way. Not a good policy and it overshadows the rest of the experience.
Atmosphere: 3
Food: 3
Service: 1
Henry Sause
Pizza is good but a little too spendy for me. Definitely not a place to go if you want to save
Atmosphere: 5
Food: 4
Service: 5
Travis Jonquil
I'll say right off the bat, I will not be back. The pizza was fine, nothing special. There's lots of good pizza in the neighborhood. My biggest complaint is that you automatically charge what you refer to as "gratuity" on takeout orders. You should pay your employees what their time is worth, and gratuity should be exactly that, for sure on takeout. Also, there was absolutely zero people dining in, maybe because it doesn't feel inviting that everyone working there was wearing masks, but that's my own feelings. The gratuity thing really irritated me, and like I said, fine pizza, plenty of other choices.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Caesar Salad
Agnes Berkowitz
That's some good pizza! Sauce is excellent and just the right amount of
Food: 5
Kris Waterworth
The Ritual Arts vegan pizza is soooo good and might be my fave vegan pizza in Portland. The sauce is amazing and I love the plant-based pep.
Food: 5
Amanda Gil
Red Sauce Pizza and their staff are the absolute BEST. We already loved them dearly for their delicious food and kid-friendly atmosphere but we went this evening and before our food even arrived our 3 year old got unexpectedly sick in the restaurant. We felt terrible but they were so incredibly kind i cant quite believe the level of graciousness. Our family will be life long supporters of red sauce. Thank you.
Thank you for showing your support to our PAT and our community during the portland teacher strike by giving discounts to their delicious-food and pizza! I had some while striking refiling downtown! Thank you for also opening your door to use a restroom during our strike-that’s a gift that’s appreciated by all teachers and families that are on the line supporting our movement. We are forever fans and forever grateful for your support and solidarity! - North Portland PPS Teachers on strike
Atmosphere: 5
Food: 5
Service: 5
Nep D.
The pizza is very good but their workers' attitude is exactly the opposite. Couple this with a 20% mandatory "gratuity" and it made the experience worse. Pay them properly and have your customers tip them for service. This is not the Red Sauce of 2018/2019 sadly.
Citizen
The pizza is super good. However the owner is passing on unnecessary charges to the customer. It is wild to charge a fee for to go orders. My order was $42 and I was charged an unavoidable $7 (lame) The staff is super friendly but the owner seems to be a huge fan of capitalism.
Atmosphere: 5
Food: 5
Service: 5
J D.
Rosie and the crew are amazing !!! I always appreciate how attentive the service is. The kitchen does an amazing job and Rankin is a top tier chef! Thank you for always servin up the best pizza in the pdx/Vancouver area.
Heather Mather
The vegan sub is the best in town! It’s only available on Wed and Thurs though.Great patio too.Vegetarian options: Vegan meat and cheese alternatives on the menu. The vegan cheezy bread is amazing.Dietary restrictions: Several vegan options. They offer vegan cheese and meats on pizzas. So good!Kid-friendliness: It’s a fun and casual place
The good: The hostess was lovely and the kitchen sent out a tasty pizza.The rest: My party and I had a subpar dining experience on April 19th in the evening, which defeated the purpose of dining in.Our server was inattentive. It took 90+ minutes to receive our sit-down order as we watched freshly-placed takeout orders get prioritized time and time again. Maybe they were just overwhelmed, as it's pizza week, but you have to operate like it's each diner's first time. Because unfortunately, that was the case for my party. Not a good first impression.Communication goes a long way and it was lacking at Red Sauce Pizza. I can understand the kitchen being backed up at dinnertime but you tell your patrons that and give an ETA. Don't leave them to sit and wonder or have to inquire. Service 101.The worst part is that their soft serve was one of the draws. While our server was literally sitting down laughing with another table of patrons as we tried to get her attention, a big group came in and got the last of the soft serve before the machine broke. I know this because I got up and went to ask the hostess for boxes and soft serve after being tired of sitting in that place and she cringed as she told me. When our actual server finally came back over to see if we needed anything (after we no longer did), she also joked about how she was finally done ignoring us. She also insisted I was wrong when I explained the latest development to her about the soft serve. Can't make this stuff up.FYI - 20% gratuity is automatically included for parties of all sizes.I've noticed the owner making defensive replies to folks on here leaving critical feedback rather than looking at opportunities to improve, which is really disappointing. With all the wonderful pizza shops in Portland (Babydoll, Scottie's, Ken's, the list goes on), no reason to gamble on a repeat here.
Cute little casual date night spot for good pizza. We enjoyed the pie, beer and uno cards! Atmosphere is charming, quirky and a tad rebellious - felt like teenage nostalgia.
Atmosphere: 4
Food: 5
Service: 3
Came here for pizza week. Waited a while for the pizza which was ok but the staff was incredibly rude.Updating per restaurant response: We were a group of 8 that came in to try the Pizza Week special. Per Google Maps, no reservations are required. However we were told (in an unkind and annoyed manner by one member of your staff) that we needed to call ahead for bigger groups. If that is true then it would be nice to have that information listed on Google or your website. We ordered a pie and were told to wait outside. Upon waiting, we noticed many open seating in the restaurant but couldn’t help to notice that it was mostly caucasian customers that were seated inside, while we POC customers were told to wait outside. Waited about 25 mins for the pizza, the lady who actually brought out the pizza was nice.It was my first time here and I was excited to try out the pizza special, but I felt that our group in regards to service was not treated well.
Atmosphere: 1
Food: 2
Service: 1
Fantastic pizza and great service! As a bonus, the owner's replies to the lame negative reviews here are stellar.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Princess Sarah, Hawaiian Pizza
20% Auto-gratuity!? What? I could imagine this if it was on a big group of folks, but on a check for 3 diners? We won't be back.If you need to charge more to pay your employees, build it into menu pricing... but to hide it in an auto gratuity? Where's the incentive for good service? I can see from the recent reviews that I'm not the only person who feels this way. Not a good policy and it overshadows the rest of the experience.
Atmosphere: 3
Food: 3
Service: 1
Pizza is good but a little too spendy for me. Definitely not a place to go if you want to save
Atmosphere: 5
Food: 4
Service: 5
I'll say right off the bat, I will not be back. The pizza was fine, nothing special. There's lots of good pizza in the neighborhood. My biggest complaint is that you automatically charge what you refer to as "gratuity" on takeout orders. You should pay your employees what their time is worth, and gratuity should be exactly that, for sure on takeout. Also, there was absolutely zero people dining in, maybe because it doesn't feel inviting that everyone working there was wearing masks, but that's my own feelings. The gratuity thing really irritated me, and like I said, fine pizza, plenty of other choices.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Caesar Salad
That's some good pizza! Sauce is excellent and just the right amount of
Food: 5
The Ritual Arts vegan pizza is soooo good and might be my fave vegan pizza in Portland. The sauce is amazing and I love the plant-based pep.
Food: 5
Red Sauce Pizza and their staff are the absolute BEST. We already loved them dearly for their delicious food and kid-friendly atmosphere but we went this evening and before our food even arrived our 3 year old got unexpectedly sick in the restaurant. We felt terrible but they were so incredibly kind i cant quite believe the level of graciousness. Our family will be life long supporters of red sauce. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Thank you for showing your support to our PAT and our community during the portland teacher strike by giving discounts to their delicious-food and pizza! I had some while striking refiling downtown! Thank you for also opening your door to use a restroom during our strike-that’s a gift that’s appreciated by all teachers and families that are on the line supporting our movement. We are forever fans and forever grateful for your support and solidarity! - North Portland PPS Teachers on strike
Atmosphere: 5
Food: 5
Service: 5
The pizza is very good but their workers' attitude is exactly the opposite. Couple this with a 20% mandatory "gratuity" and it made the experience worse. Pay them properly and have your customers tip them for service. This is not the Red Sauce of 2018/2019 sadly.
The pizza is super good. However the owner is passing on unnecessary charges to the customer. It is wild to charge a fee for to go orders. My order was $42 and I was charged an unavoidable $7 (lame) The staff is super friendly but the owner seems to be a huge fan of capitalism.
Atmosphere: 5
Food: 5
Service: 5
Rosie and the crew are amazing !!! I always appreciate how attentive the service is. The kitchen does an amazing job and Rankin is a top tier chef! Thank you for always servin up the best pizza in the pdx/Vancouver area.
The vegan sub is the best in town! It’s only available on Wed and Thurs though.Great patio too.Vegetarian options: Vegan meat and cheese alternatives on the menu. The vegan cheezy bread is amazing.Dietary restrictions: Several vegan options. They offer vegan cheese and meats on pizzas. So good!Kid-friendliness: It’s a fun and casual place
Recommended dishes: Big Hank