Jimmy John's

3019 NW Stewart Pkwy Ste. 301, Roseburg
(541) 672-5646

Recent Reviews

R P

Freaky fast is painfully slow at this location. They can't get an order right to save their lives either. Been eating JJs for 20 years. This is by far the worst location in America. Customer service is horrendous as well. It's worth going to just to see this trainwreck

Lanesa Nuñez

I'm so sad because this used to be my favorite place in town to eat, but within the last month or two it's gone down hill fast. They did away with Jimmy mustard, rebranded their kickin' ranch as "jalapeño ranch" which is no where near the same and kind of gross in my opinion, the last few times the bread had either way too done to the point where it has a crunch or way under cooked to the point where it's borderline doughy, and it seems like all their ingredients have little to no flavor at all. Idk if this is a company issue or just our location but I hope it changes. It's not like we have a ton of options for eating out or anything.

Atmosphere: 3

Food: 2

Service: 4

Argus C

You wonder how franchises like this make it?They have and app, thats useless we order often enough, and the app is great. But imagine ordering, input each persons name like the app allows go back to your office with a box of food and non are labelled. Maybe its just me, but pretty sure others don't want me pawing through their food.This is not isolated. Happens every single time, does no use to mention it. The manager does not care to even improve service.They are located near allot professional building and is why the are popular. But you can buy two identical sandwiches and they will weigh different in a major way.I like the food, even though they pile on lettuce its already expensive, I ordered a sandwich not a salad.

Atmosphere: 4

Food: 2

Service: 1

Derek Gonzalez

Called asking how long my order was going to take after it’s already been placed 20minutes prior, was told it would take another 40 minutes for it to leave for delivery. So now we’re at 40minutes vs the supposed 5-10 minute wait, I mentioned it’s taking an awfully long time and was proceeded to be told 20 minutes? And was hung up on before even saying anything else. Absolutely not okay in any regards. This is the 3rd time my order has taken longer than 5-10 minutes. The previous takes my subs were extremely dry and condiments were non existent on my sub. Don’t hang up on someone calling to ask about their orders. Extremely rude. Corporate was called.

Atmosphere: 2

Food: 3

Service: 2

Perry Cole

Was not impressed with our visit today. Customer service was not what I would expect. No effort was given to my wife's dietary needs, so her sandwich was eatable but not tasty. My sandwich, in comparison to other sandwich vendors, was not as fulfilling and enjoyable.Don't anticipate returning to a Jimmy John's.

Atmosphere: 3

Food: 3

Service: 2

Crystal Cross

The Spicy Italian is better then Subways! The staff was friendly

Mickey K.

Prices have gone way up, while quality has declined. I was surprised at how stingy they are with the meat, half the time I was eating just bread and lettuce, don't think I'll be going back.

Lindsey Beals

Atmosphere is good food is yummy and for the most part the service is too but there are a few ppl who need a attitude

Atmosphere: 5

Food: 5

Service: 3

Shellie Dodd

I got the beach day. It was really good! So I went back 2 days later and got it again. They have a really good avocado/guacamole spread. Very garlic-ee.

Tammy Rethwill

We order lunch from there all the time, they are always great.

Food: 5

Service: 5

Mary Gill

Yum! Way better than subway!

Atmosphere: 5

Food: 5

Service: 5

CHEEZ BALL

I couldn’t hear either of the girls taking my order so after saying I cant hear you multiple times and no one speaking up I said I’m sorry I will have to just go to McDonald’s. At that point I was verbally attacked by some woman named Mara I believe. She claims she is the General Manager. She put her face within a 1/4 inch of mine and screamed and spit all over me. I, at some point, reverted to my old self and cussed back at her.Even if I was wrong or mean No General Manger should ever treat a customer this way. I did everything I could to peacefully explain why I was leaving until I eventually had enough and began cussing.Never will I ever eat at this Jimmy Jon’s again.I hope it’s all on tape for corporate to review.

Service: 1

Terry G.

Always a great fresh sandwich. I love the #10, Hunters Club. The best. I order and pay online and just run in and get my sandwich. Always ready when I get there.

Rachel Batzer

By far the worst Jimmy John's I have eaten. Not sure what is going on here. Bread was thin and tasteless with a strangely chewy crust. Fillings were flavorless. Maybe all the recipes changed to be low calorie??? Would have been palettesble if I added mayonnaise to a tuna which is usually completely unnecessary.Not giving 1 star as the food was edible and on time for a pickup order.

Atmosphere: 3

Food: 2

Service: 3

Ivan Snyder

Mm Tasty sandwichI'm lowkey in love with their bread and they offer $0.75 day-

Atmosphere: 5

Food: 4

Service: 5

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