We ordered an ice cream cake online and although I called before I headed to the store to pick it up and someone told me they had it, once we were there they had no idea of my order. That was so weird! I found the order confirmation email and only then they gave me another cake with ugly and wrong lettering ☹ I don't recommend this company. The cake was good. We got out of the store with a free ice cream and the wrong cake...wrong shape, wrong flavor, wrong decorations and wrong lettering ☹
Marilyn Fulton
The young lady who was working there today was very pleasant and helpful.
Jay T.
Employee not wearing a mask! Just breathing all over everything It's one thing with hot food but cold !!!!
Patty Quigley Voldbaek
Peppermint Ice Cream! Great stafff always!!
Kristin Elkjer Thede
During Covid in 2020, a friend had her 65th birthday and with all the precautions etc…I couldn’t bring it to the facility she lived in. One of the employees volunteered to deliver it for us and surprised her with it! Great ice cream, memories from childhood with 31 Flavors and this store…incredible customer service! Thank you for helping make this an incredible birthday even without the party!
Carl Todd
It was 111° degrees outside, Baskin- Robbins ice cream parlor called my name. I walked into the air conditioned store,and thought to myself, this must be heaven on earth.A had two scoops of coolness.Heatwave? What heatwave?Life is better when you double down
Michael Rich
Service is great, but they've had the same two flavors of no sugar added ice cream for two years now. 'Bout time for a change!!!!!!
Buster Hardknuckles
It was 111° degrees outside, Baskin- Robbins ice cream parlor called my name. I walked into the air conditioned store,and thought to myself, this must be heaven on earth.A had two scoops of coolness.Heatwave? What heatwave?Life is better when you double down
Juan P.
Amazing ice cream! And the workers are super friendly especially Alex! Definitely would recommend coming here:)
Lori Mortier
Gentleman working there today was a hard worker and super nice.
Always friendly service and make treating myself to ice cream extra special
Matthew McMahon
Quick and efficient service, great ice cream
Kaspar Czuk
When we went to Baskin Robins, we were a little hectic, as it was later at night. The person working there, Sebastian, was extremely kind and patient with us. Their customer service was incredible. We will definitely go again!
Kaspar Czuk (Ghoster)
When we went to Baskin Robins, we were a little hectic, as it was later at night. The person working there, Sebastian, was extremely kind and patient with us. Their customer service was incredible. We will definitely go again!
Noelle Was Never Given a Last Name
Great customer service is extremely hard to come by these days - I think most people would agree with me.Also, it's becoming a rarity that people stop and tell someone what a good job that they have done because everyone is so busy dwelling on the negatives, being overly sensitive about ABSOLUTELY EVERYTHING, and complaining!That's why when I recieve phenomenal customer service I always take the time to tell someone about it.I used the Grubhub app to get ripped off and to pay $18.00 for a $5.00 milkshake and they didn't even have any of the flavors Baskin Robbins is famous for. So I placed my order and called the store to see if they would make the flavor that I really wanted and spoke with Parham who was stellar over the phone. He was knowledgeable about the Grubhub process as to ensure that he knew which order was mine in order to make the correct flavor of milkshake. He also let me know that he would wait to make it when the Grubhub delivery person got there since it only takes a minute to make; and so it wouldn't be melted by the time it got to me since Grubhub decided to place the order with a Baskin Robbins 8 miles and 20 minutes from my house versus the one 7 minutes up the street.Parham didn't have to change the flavor of the shake, wait to make it, or even worry about delivering a phenomenal customer service experience since the transaction was between me and GH and not Baskin Robbins, yet he did anyways.So I may not frequent this Baskin Robbins but I'm giving this 5 Star Review because Parham deserves it.I will definitely stop in one day and give this BR my business even though it is out of my way because of the courteous service I recieved this evening.THANKS PARHAM! KEEP UP THE GOOD WORK!
We ordered an ice cream cake online and although I called before I headed to the store to pick it up and someone told me they had it, once we were there they had no idea of my order. That was so weird! I found the order confirmation email and only then they gave me another cake with ugly and wrong lettering ☹ I don't recommend this company. The cake was good. We got out of the store with a free ice cream and the wrong cake...wrong shape, wrong flavor, wrong decorations and wrong lettering ☹
The young lady who was working there today was very pleasant and helpful.
Employee not wearing a mask! Just breathing all over everything It's one thing with hot food but cold !!!!
Peppermint Ice Cream! Great stafff always!!
During Covid in 2020, a friend had her 65th birthday and with all the precautions etc…I couldn’t bring it to the facility she lived in. One of the employees volunteered to deliver it for us and surprised her with it! Great ice cream, memories from childhood with 31 Flavors and this store…incredible customer service! Thank you for helping make this an incredible birthday even without the party!
It was 111° degrees outside, Baskin- Robbins ice cream parlor called my name. I walked into the air conditioned store,and thought to myself, this must be heaven on earth.A had two scoops of coolness.Heatwave? What heatwave?Life is better when you double down
Service is great, but they've had the same two flavors of no sugar added ice cream for two years now. 'Bout time for a change!!!!!!
It was 111° degrees outside, Baskin- Robbins ice cream parlor called my name. I walked into the air conditioned store,and thought to myself, this must be heaven on earth.A had two scoops of coolness.Heatwave? What heatwave?Life is better when you double down
Amazing ice cream! And the workers are super friendly especially Alex! Definitely would recommend coming here:)
Gentleman working there today was a hard worker and super nice.
Restaurantji Recommends
Always friendly service and make treating myself to ice cream extra special
Quick and efficient service, great ice cream
When we went to Baskin Robins, we were a little hectic, as it was later at night. The person working there, Sebastian, was extremely kind and patient with us. Their customer service was incredible. We will definitely go again!
When we went to Baskin Robins, we were a little hectic, as it was later at night. The person working there, Sebastian, was extremely kind and patient with us. Their customer service was incredible. We will definitely go again!
Great customer service is extremely hard to come by these days - I think most people would agree with me.Also, it's becoming a rarity that people stop and tell someone what a good job that they have done because everyone is so busy dwelling on the negatives, being overly sensitive about ABSOLUTELY EVERYTHING, and complaining!That's why when I recieve phenomenal customer service I always take the time to tell someone about it.I used the Grubhub app to get ripped off and to pay $18.00 for a $5.00 milkshake and they didn't even have any of the flavors Baskin Robbins is famous for. So I placed my order and called the store to see if they would make the flavor that I really wanted and spoke with Parham who was stellar over the phone. He was knowledgeable about the Grubhub process as to ensure that he knew which order was mine in order to make the correct flavor of milkshake. He also let me know that he would wait to make it when the Grubhub delivery person got there since it only takes a minute to make; and so it wouldn't be melted by the time it got to me since Grubhub decided to place the order with a Baskin Robbins 8 miles and 20 minutes from my house versus the one 7 minutes up the street.Parham didn't have to change the flavor of the shake, wait to make it, or even worry about delivering a phenomenal customer service experience since the transaction was between me and GH and not Baskin Robbins, yet he did anyways.So I may not frequent this Baskin Robbins but I'm giving this 5 Star Review because Parham deserves it.I will definitely stop in one day and give this BR my business even though it is out of my way because of the courteous service I recieved this evening.THANKS PARHAM! KEEP UP THE GOOD WORK!