The pizza was cold, and the service was very confusing. Went away very disappointed. Wasn't my day.
Atmosphere: 2
Food: 2
Service: 2
Tana S
Abby's pizza is the best! This specific location is consistently great. I sometimes do custom vegetarian orders, and they are always accommodating. The Greek vegetarian pizza is my fave, but the taco pizza is also delicious. The staff is very friendly, and the restaurant is always clean.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Taco Pizza, Spuds Large or Small Orders
TermiteWaldo
Placed an online order, General Manager asked if I would like ranch, I requested 6 ranch and 6 ketchup. She said she can only do 4 and the extras would be an extra charge (this is the first time I've ever heard of an abbys doing this and I've been to abbys as far as portland and as far south as Rogue River and have never had this happen. I asked her when this extra charge was taking place and she said quite rudely "It's always been that way" I told her that I've always been getting 6 without getting charged everytime I come here. She responded again with attitude about how it's always been that way for as long as she remembers and that it's policy. I responded back saying that the employees haven't been following that "policy" then and that it's not a me not wanting to pay issue and more of a training issue, this has just been my experience everytime I come. She said she would do it this one time but next time I'd have to pay (again with a tone). After I signed my receipt I said to her that it was probably her employees are just trying to make the customers happy and she responded "When you get pizza at little caesars you have to pay for sauce". I'm sorry but I would've thought that paying for a more premium product would allow me some "extra" ranch. I could go to little caesars and get twice the amount of food for less money but I don't. I told her that she should smile more and I left. I don't know why she felt the need to try to make it seem like it was my fault that this precedent was initiated before but it wasn't nice at all. I'm sorry but there won't be a next time at this Abbys as long as this GM is still there with her bad attitude.
Atmosphere: 4
Food: 5
Service: 1
J
Nothing better than pizza, spuds and garlic cheese bread all tasting good! Thank
Food: 5
Service: 5
Recommended dishes: Garlic Parmesan Bread Sticks Large or Small Orders, Spuds Large or Small Orders, Hawaiian Pizza
Amy Woxell
DeliciousDietary restrictions: Gluten free
Atmosphere: 5
Food: 5
Service: 5
Kathy Chap
I ordered a taco pizza and I asked for no olives I didn't get the olives but I also do not like their taco pizza when they don't melt any cheese on it at all it comes with nothing but sauce and hamburger and then the lettuce and tomatoes and the cheese is all on the side I like pizza with cheese on it next time I'm going to make sure that I order it with cheese because apparently they don't do that anymore The pizza was very dry and the hamburger was overly done
Food: 5
Service: 4
Duane & Minda Harrison
It was a great experience for me with Emogene the lady who helped me when I picked up my phone order. We always ordered the same giant pizza (Philly cheese steak) because that’s our favorite. Again, thank you Emogene for a great service today.
Atmosphere: 5
Food: 5
Service: 5
Arielle Wilkins
Pepperoni yummy. Taco disgusting. Enough
Atmosphere: 3
Food: 3
Service: 2
dragons flame genetics
Ordered 2 hours ago now...still no food. Calls they put you on hold and after 5 mins it disconnects you.
Atmosphere: 1
Food: 1
Service: 1
Dusty Man
The pizza was very good. Atmosphere was meh. Price was much higher than any other pizza place I've been to.
The last time we ate here we had great friendly customer service. The food came out quickly and was tasty.
Atmosphere: 5
Food: 5
Service: 5
Brendan Farrell
This Abby’s is top tier! It’s hard to find employees that go above and beyond to make sure customers are satisfied but the evening staff on 8/22/23 went above and beyond. After grabbing food, it was realized that we didnt have all of our stuff. Pam and Josh went out of their way to stop us in the parking lot,on our way out, to get us our food we paid for. Would recommend this staff 10/10 and then some!
Atmosphere: 5
Food: 5
Service: 5
Motoxwx
Picking up delivery order, staff was amazing, food handling was superb. Smiles and polite greeting and food smelled so delicious I wanted to go back for personal order but got to busy with deliveries.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Hawaiian Giant
Teresa Gaunya
First time having Abby’s pizza , we decided to dine in, nice , clean restaurant. Went up to order , my husband and grabbed a memo to see what was offered . A grouchy lady behind the counter asked us to move as she could not take our order , even though it said ‘order here’There was no one in the restaurant, I said sure no problem, we were just looking at the menu anyway . Another lady said she could help us, she told us about the special , which was the giant sized Poor Boy special , we decided okay sounds good , after waiting 30 minutes a young lady brought out our pizza , along with a plate of tomatoes ?! Uh what the heck are we supposed to do with a plate of ice cold tomatoes? Pizza had hardly no cheese , and we still couldn’t understand what to do with the cold , raw tomatoes? Really ? I’m still trying to figure how your suppose to balance tomatoes on a slice of pizza and it eat it , the fact the tomatoes are uncooked and the pizza is hot , but than you have these tomatoes , which are green on the inside, absolutely no taste at all . Not impressed and will not be back , a waste of money .
The pizza was cold, and the service was very confusing. Went away very disappointed. Wasn't my day.
Atmosphere: 2
Food: 2
Service: 2
Abby's pizza is the best! This specific location is consistently great. I sometimes do custom vegetarian orders, and they are always accommodating. The Greek vegetarian pizza is my fave, but the taco pizza is also delicious. The staff is very friendly, and the restaurant is always clean.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Taco Pizza, Spuds Large or Small Orders
Placed an online order, General Manager asked if I would like ranch, I requested 6 ranch and 6 ketchup. She said she can only do 4 and the extras would be an extra charge (this is the first time I've ever heard of an abbys doing this and I've been to abbys as far as portland and as far south as Rogue River and have never had this happen. I asked her when this extra charge was taking place and she said quite rudely "It's always been that way" I told her that I've always been getting 6 without getting charged everytime I come here. She responded again with attitude about how it's always been that way for as long as she remembers and that it's policy. I responded back saying that the employees haven't been following that "policy" then and that it's not a me not wanting to pay issue and more of a training issue, this has just been my experience everytime I come. She said she would do it this one time but next time I'd have to pay (again with a tone). After I signed my receipt I said to her that it was probably her employees are just trying to make the customers happy and she responded "When you get pizza at little caesars you have to pay for sauce". I'm sorry but I would've thought that paying for a more premium product would allow me some "extra" ranch. I could go to little caesars and get twice the amount of food for less money but I don't. I told her that she should smile more and I left. I don't know why she felt the need to try to make it seem like it was my fault that this precedent was initiated before but it wasn't nice at all. I'm sorry but there won't be a next time at this Abbys as long as this GM is still there with her bad attitude.
Atmosphere: 4
Food: 5
Service: 1
Nothing better than pizza, spuds and garlic cheese bread all tasting good! Thank
Food: 5
Service: 5
Recommended dishes: Garlic Parmesan Bread Sticks Large or Small Orders, Spuds Large or Small Orders, Hawaiian Pizza
DeliciousDietary restrictions: Gluten free
Atmosphere: 5
Food: 5
Service: 5
I ordered a taco pizza and I asked for no olives I didn't get the olives but I also do not like their taco pizza when they don't melt any cheese on it at all it comes with nothing but sauce and hamburger and then the lettuce and tomatoes and the cheese is all on the side I like pizza with cheese on it next time I'm going to make sure that I order it with cheese because apparently they don't do that anymore The pizza was very dry and the hamburger was overly done
Food: 5
Service: 4
It was a great experience for me with Emogene the lady who helped me when I picked up my phone order. We always ordered the same giant pizza (Philly cheese steak) because that’s our favorite. Again, thank you Emogene for a great service today.
Atmosphere: 5
Food: 5
Service: 5
Pepperoni yummy. Taco disgusting. Enough
Atmosphere: 3
Food: 3
Service: 2
Ordered 2 hours ago now...still no food. Calls they put you on hold and after 5 mins it disconnects you.
Atmosphere: 1
Food: 1
Service: 1
The pizza was very good. Atmosphere was meh. Price was much higher than any other pizza place I've been to.
Atmosphere: 3
Food: 4
Service: 3
Restaurantji Recommends
Great staff, great deep dish pizza.
Atmosphere: 5
Food: 5
Service: 5
The last time we ate here we had great friendly customer service. The food came out quickly and was tasty.
Atmosphere: 5
Food: 5
Service: 5
This Abby’s is top tier! It’s hard to find employees that go above and beyond to make sure customers are satisfied but the evening staff on 8/22/23 went above and beyond. After grabbing food, it was realized that we didnt have all of our stuff. Pam and Josh went out of their way to stop us in the parking lot,on our way out, to get us our food we paid for. Would recommend this staff 10/10 and then some!
Atmosphere: 5
Food: 5
Service: 5
Picking up delivery order, staff was amazing, food handling was superb. Smiles and polite greeting and food smelled so delicious I wanted to go back for personal order but got to busy with deliveries.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Hawaiian Giant
First time having Abby’s pizza , we decided to dine in, nice , clean restaurant. Went up to order , my husband and grabbed a memo to see what was offered . A grouchy lady behind the counter asked us to move as she could not take our order , even though it said ‘order here’There was no one in the restaurant, I said sure no problem, we were just looking at the menu anyway . Another lady said she could help us, she told us about the special , which was the giant sized Poor Boy special , we decided okay sounds good , after waiting 30 minutes a young lady brought out our pizza , along with a plate of tomatoes ?! Uh what the heck are we supposed to do with a plate of ice cold tomatoes? Pizza had hardly no cheese , and we still couldn’t understand what to do with the cold , raw tomatoes? Really ? I’m still trying to figure how your suppose to balance tomatoes on a slice of pizza and it eat it , the fact the tomatoes are uncooked and the pizza is hot , but than you have these tomatoes , which are green on the inside, absolutely no taste at all . Not impressed and will not be back , a waste of money .
Atmosphere: 3
Food: 3
Service: 2