Slowest customer service of my life. I was in line for 20 minutes and still didn't have my food, making me late. This is supposed to be fast food, emphasis on FAST.
Louie Cortes
First PROPS, & applause to the staff. There was 3 people there. Sharing taking,preparing, bagging then charging for an order. While a dozen cars are in line to place orders at 10:30pm on a Sunday night. SHAME!!! on the owners of this restaurant. For under staffing, under paying, and ruining the Burger King franchise!!! This time the quality did not diminish. BUT IT WILL!!!! You have 3 employees cooking, preparing, cleaning, taking orders, and handling money. All at the same time. I'm guessing because management doesn't pay well and they can't staff it. Morden day slavery!!!! Under privileged, minority employees doing there best in a bad situation to make a millionaire more millions. How about giving back to your employees!!!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Whopper, Cheeseburger
Santos Rivera
Lady at the drive thru was burping while I was placing my order. How weird and gross is that. She was rushing me to the first window when I wasn’t even done with my order. The place wasn’t even busy.
Atmosphere: 1
Food: 2
Service: 1
Adaineliz Colon colon
Literally waited 15 minutes in line and while everyone else was getting there order take them once they took my order they just ignore me and didn’t complete
Food: 1
Service: 1
Autumn Paulino
If I could give negative 0 as a review I would. Don’t ever order for delivery from this location. I must’ve ordered about 4 times from here and everytime it came screwed up. Food not done or burnt, or completely wrong ! They also never follow your requests so if you are allergic like myself to tomatoes and you make sure to put no tomatoes it’ll for sure come with them on anyway . Also I called to tell them my complaint and the girl didn’t say a word but gave an attitude “mhm” and hung up . Tried calling back and they cut the line . So not only is my food disgusting and wrong but people who work here are ignorant . Fire everyone here and get people who CARE and can READ .
Rafael Santos
I don’t get what I order and took a long time to get my
Food: 3
Service: 1
AlexisNuma
I don't know what happened but this Burger King location has to have the most rudest staff I have ever encountered. To the point where I can't believe I'm leaving a review for a fast food joint.From the moment I pulled up to the speaker the lady has an attitude what do you want.Ignoring this I tell her my order in which she asked me to repeat it which I do about 10 times with an attitude every single time. Getting it wrong each time..I yell.my order to the speaker and she tells me ok cheesy tots and then has me pull upWhich I order a chicken sandwich and onion rings.
Atmosphere: 2
Food: 1
Service: 1
Mike Jonez
If I'm hungry and I see a Burger King near me, best believe I'm there ordering me an Impossible Burger ? Wassup with some Impossible Nuggets? ? ? I'd buy it ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Impossible Whopper
This is an outstanding Burger King Location the only issue I had was that two screens from the overhead menu were missing. I'm sure it's to perform maintenance, replacement ,or something along those lines. The customer service was impeccable as well as the food! One of the highlights is The 2 for $5 sandwich deal! ?
Atmosphere: 5
Food: 5
Service: 5
Ira Bell
Waited 20min for a mobile order & I added a hamburger. Mobile order was hot but no reason why it took so long. Burger that was ordered at the store was stone cold. The manager is completely useless. Please get rid of them & hire someone who actually cares. I will never go there again. More than once I’ve had horrible service. McDonald’s on Tilghman has better service. Worst ever at this location
Edward Blanchard
2 of the same " bacon melt" sandwiches...one was with toasted bread without bacon, other was not toasted with bacon...can anyone confirm or deny that the "bacon melt" should be toasted with bacon?
Atmosphere: 3
Food: 2
Service: 2
Maria Diamond
The manager was a woman!!! 2 50 pm Nov 6 very rude. Also I received wrong food and she refused to look or fix it. She walked away screaming ? in front of everyone. That manager is beyond ignorant!!!
Atmosphere: 1
Food: 1
Service: 1
Rebecca Whitman
They gave me nothing but cheese and mayo on a bun when I ordered a whopper and then no one picked up the
Slowest customer service of my life. I was in line for 20 minutes and still didn't have my food, making me late. This is supposed to be fast food, emphasis on FAST.
First PROPS, & applause to the staff. There was 3 people there. Sharing taking,preparing, bagging then charging for an order. While a dozen cars are in line to place orders at 10:30pm on a Sunday night. SHAME!!! on the owners of this restaurant. For under staffing, under paying, and ruining the Burger King franchise!!! This time the quality did not diminish. BUT IT WILL!!!! You have 3 employees cooking, preparing, cleaning, taking orders, and handling money. All at the same time. I'm guessing because management doesn't pay well and they can't staff it. Morden day slavery!!!! Under privileged, minority employees doing there best in a bad situation to make a millionaire more millions. How about giving back to your employees!!!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Whopper, Cheeseburger
Lady at the drive thru was burping while I was placing my order. How weird and gross is that. She was rushing me to the first window when I wasn’t even done with my order. The place wasn’t even busy.
Atmosphere: 1
Food: 2
Service: 1
Literally waited 15 minutes in line and while everyone else was getting there order take them once they took my order they just ignore me and didn’t complete
Food: 1
Service: 1
If I could give negative 0 as a review I would. Don’t ever order for delivery from this location. I must’ve ordered about 4 times from here and everytime it came screwed up. Food not done or burnt, or completely wrong ! They also never follow your requests so if you are allergic like myself to tomatoes and you make sure to put no tomatoes it’ll for sure come with them on anyway . Also I called to tell them my complaint and the girl didn’t say a word but gave an attitude “mhm” and hung up . Tried calling back and they cut the line . So not only is my food disgusting and wrong but people who work here are ignorant . Fire everyone here and get people who CARE and can READ .
I don’t get what I order and took a long time to get my
Food: 3
Service: 1
I don't know what happened but this Burger King location has to have the most rudest staff I have ever encountered. To the point where I can't believe I'm leaving a review for a fast food joint.From the moment I pulled up to the speaker the lady has an attitude what do you want.Ignoring this I tell her my order in which she asked me to repeat it which I do about 10 times with an attitude every single time. Getting it wrong each time..I yell.my order to the speaker and she tells me ok cheesy tots and then has me pull upWhich I order a chicken sandwich and onion rings.
Atmosphere: 2
Food: 1
Service: 1
If I'm hungry and I see a Burger King near me, best believe I'm there ordering me an Impossible Burger ? Wassup with some Impossible Nuggets? ? ? I'd buy it ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Impossible Whopper
The food is good but the place is
Atmosphere: 3
Food: 3
Service: 4
Great
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This is an outstanding Burger King Location the only issue I had was that two screens from the overhead menu were missing. I'm sure it's to perform maintenance, replacement ,or something along those lines. The customer service was impeccable as well as the food! One of the highlights is The 2 for $5 sandwich deal! ?
Atmosphere: 5
Food: 5
Service: 5
Waited 20min for a mobile order & I added a hamburger. Mobile order was hot but no reason why it took so long. Burger that was ordered at the store was stone cold. The manager is completely useless. Please get rid of them & hire someone who actually cares. I will never go there again. More than once I’ve had horrible service. McDonald’s on Tilghman has better service. Worst ever at this location
2 of the same " bacon melt" sandwiches...one was with toasted bread without bacon, other was not toasted with bacon...can anyone confirm or deny that the "bacon melt" should be toasted with bacon?
Atmosphere: 3
Food: 2
Service: 2
The manager was a woman!!! 2 50 pm Nov 6 very rude. Also I received wrong food and she refused to look or fix it. She walked away screaming ? in front of everyone. That manager is beyond ignorant!!!
Atmosphere: 1
Food: 1
Service: 1
They gave me nothing but cheese and mayo on a bun when I ordered a whopper and then no one picked up the
Atmosphere: 2
Service: 2