Food was very delicious, but when I sat down to eaty meal my rice and beans where not warm enough and the employee did not want to give me another order of rice and beans also refused to give me another side order and did not want to warm up the side order that was not warm enough. The lady wanted me to eat the order that I payed for cold. I forgot this lady's name cause I wanted to get out of the restaurant cause the employee was watching me while I dine in. very unprofessional customer service.
Atmosphere: 5
Food: 3
Service: 1
Paul Mesler
I received absolutely amazing service from this location. I stopped going to the one on MacArthur Road because of the bad service there. If you're frustrated with that location, come to this one. It literally took me 3 minutes to order and get my food. They almost forgot to give me debit card back because they handed me the food so quickly, and I ordered a lot. This is the best Popeye's in the area.
Atmosphere: 5
Food: 5
Service: 5
Naomi
Worst experience ever! First and foremost, this is not a “real” Popeyes, it’s a private location making food their way behind the Popeyes logo. Nasty wings! They came out with no sauce… a total waste of money! They don’t taste like wings, taste like potato wedges! What’s going on in this place! Kid at the drive through will forget your food and then they’ll ask for your receipt as proof! Total con job!
Atmosphere: 1
Food: 1
Service: 1
Candido Ortiz Martinez
Very bad service for the first time I visited and spent $136.00 and their night manager disrespected me and my
Atmosphere: 1
Food: 2
Service: 1
Flor Alvarez
Very bad service . The manage that work during night time is very unprofesional.......
Pete wooten
Better than KFC Bojangles and Chic fil
Atmosphere: 4
Food: 4
Service: 5
Gihanna vasquez
this popeyes is the best popeyes i been to compare to the one in the whitehall this popeyes is great the service was amazing food is always hot and well done so clean inside employees are super nice respectful and patient food comes out very fast never had a problem with this popeyes love it here!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cajun Fries
TODD P. HOLLANDER
This Popeyes is clean and the chicken is usually the best in the area. However, we used to be able to just ask for a cup to get water and it was no charge. Today they charged us $1.50 per cup for free water! I understand a small charge for the cup but $1.50 is exorbitant. The staff offered us extra chicken, rather than credit my CC as I refused to pay for the water which was nice, but we still had no water. I am not sure if this is a corporate decision to charge $1.50 for a cup, or the franchisee.I think this Popeye's is pricing themselves out of the market.We won't be back.
Atmosphere: 1
Food: 1
Service: 1
Antwan Scott
Food was good and cooked thoroughly but I guess cashier was new and made a slight mistake but he'll be
Atmosphere: 5
Food: 4
Service: 3
Tiger
Look what I found in this location.That's DISGUSTING!!I expected higher quality standards from a big name like Popeyes. Sadly, this experience has made me decide to never eat from Popeyes again.
Foods okay, advertisement on the drive thru menu is misleading. $19.99 (in big letters) 8pc family Box, 1 side. So I ask my son what side he wanted and ordered Fries. Total $28.00;. please pull through. Huh, what?! I said $8.00 for some french fries? Nah I'm good I'll just take the chicken, he said but you get biskets. LOL I'm really not interested in the biskets I told him and $8.00 for a side of fries to make it a meal is nuts when you don't charge $8.00 for a large fry by itself. He offered to give 2 extra PCs of chicken just so he could keep the sale rather than just giving me the 8 Pc and no fries. The guy at the window was awesome and he accomidated as quickly as he could, but wrong is wrong, as a major chain in fast food you shouldn't intentionally put your employees and customers in a predictable negative situation. Because you put chicken only and the real price in tiny letters that is probably missed by most in a drive through.Please just be honest, clear, upfront and transparent. You will gain the respect of your customers and build a good reputable relationshipship. Unfortunately, business practices like this will not incurrage revisiting. Not impressed ?
Atmosphere: 3
Food: 3
Service: 4
Sheyla Del Rosario
I just wanted to say how great the service was here. As someone that had to stop at 3 fast food places today for the family I was impacted by how friendly and attentive the drive thru and manager were to the orders and customers there. I absolutely love when orders are repeated back to ensure everything is correct as well as when the manager ran it out to the car he again repeated to ensure everything was in the bag. Thank you so much! Beat customer service Popeyes yet.
Ordered a 2pc meal meal with large Cajun fries and 6 piece ghost pepper wings I got 2 boxes of fries an wings no 2 piece chicken would not recommend this
Service: 1
Nicole David
Great food! Pleasant staff! Clean eating area! Very impressed!!
Food was very delicious, but when I sat down to eaty meal my rice and beans where not warm enough and the employee did not want to give me another order of rice and beans also refused to give me another side order and did not want to warm up the side order that was not warm enough. The lady wanted me to eat the order that I payed for cold. I forgot this lady's name cause I wanted to get out of the restaurant cause the employee was watching me while I dine in. very unprofessional customer service.
Atmosphere: 5
Food: 3
Service: 1
I received absolutely amazing service from this location. I stopped going to the one on MacArthur Road because of the bad service there. If you're frustrated with that location, come to this one. It literally took me 3 minutes to order and get my food. They almost forgot to give me debit card back because they handed me the food so quickly, and I ordered a lot. This is the best Popeye's in the area.
Atmosphere: 5
Food: 5
Service: 5
Worst experience ever! First and foremost, this is not a “real” Popeyes, it’s a private location making food their way behind the Popeyes logo. Nasty wings! They came out with no sauce… a total waste of money! They don’t taste like wings, taste like potato wedges! What’s going on in this place! Kid at the drive through will forget your food and then they’ll ask for your receipt as proof! Total con job!
Atmosphere: 1
Food: 1
Service: 1
Very bad service for the first time I visited and spent $136.00 and their night manager disrespected me and my
Atmosphere: 1
Food: 2
Service: 1
Very bad service . The manage that work during night time is very unprofesional.......
Better than KFC Bojangles and Chic fil
Atmosphere: 4
Food: 4
Service: 5
this popeyes is the best popeyes i been to compare to the one in the whitehall this popeyes is great the service was amazing food is always hot and well done so clean inside employees are super nice respectful and patient food comes out very fast never had a problem with this popeyes love it here!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cajun Fries
This Popeyes is clean and the chicken is usually the best in the area. However, we used to be able to just ask for a cup to get water and it was no charge. Today they charged us $1.50 per cup for free water! I understand a small charge for the cup but $1.50 is exorbitant. The staff offered us extra chicken, rather than credit my CC as I refused to pay for the water which was nice, but we still had no water. I am not sure if this is a corporate decision to charge $1.50 for a cup, or the franchisee.I think this Popeye's is pricing themselves out of the market.We won't be back.
Atmosphere: 1
Food: 1
Service: 1
Food was good and cooked thoroughly but I guess cashier was new and made a slight mistake but he'll be
Atmosphere: 5
Food: 4
Service: 3
Look what I found in this location.That's DISGUSTING!!I expected higher quality standards from a big name like Popeyes. Sadly, this experience has made me decide to never eat from Popeyes again.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Foods okay, advertisement on the drive thru menu is misleading. $19.99 (in big letters) 8pc family Box, 1 side. So I ask my son what side he wanted and ordered Fries. Total $28.00;. please pull through. Huh, what?! I said $8.00 for some french fries? Nah I'm good I'll just take the chicken, he said but you get biskets. LOL I'm really not interested in the biskets I told him and $8.00 for a side of fries to make it a meal is nuts when you don't charge $8.00 for a large fry by itself. He offered to give 2 extra PCs of chicken just so he could keep the sale rather than just giving me the 8 Pc and no fries. The guy at the window was awesome and he accomidated as quickly as he could, but wrong is wrong, as a major chain in fast food you shouldn't intentionally put your employees and customers in a predictable negative situation. Because you put chicken only and the real price in tiny letters that is probably missed by most in a drive through.Please just be honest, clear, upfront and transparent. You will gain the respect of your customers and build a good reputable relationshipship. Unfortunately, business practices like this will not incurrage revisiting. Not impressed ?
Atmosphere: 3
Food: 3
Service: 4
I just wanted to say how great the service was here. As someone that had to stop at 3 fast food places today for the family I was impacted by how friendly and attentive the drive thru and manager were to the orders and customers there. I absolutely love when orders are repeated back to ensure everything is correct as well as when the manager ran it out to the car he again repeated to ensure everything was in the bag. Thank you so much! Beat customer service Popeyes yet.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cajun Fries, Blackened Ranch Sauce
Very good food at a fair enough price.
Atmosphere: 5
Food: 5
Service: 5
Ordered a 2pc meal meal with large Cajun fries and 6 piece ghost pepper wings I got 2 boxes of fries an wings no 2 piece chicken would not recommend this
Service: 1
Great food! Pleasant staff! Clean eating area! Very impressed!!
Atmosphere: 5
Food: 5
Service: 5