I did not receive my rangoons when i got my order so i called back and was told that they were put in the bag. I know what rangoons look like. they were not in the bag. Whoever packed it was adamant that they were in there. I asked for a refund for the rangoons and was told they cant do that. Its too bad, i love their food but the service sucks.
Food: 3
Service: 1
JLynn Yuhaniak
Food was really good. The only thing is when we ordered crab Rangoons they forgot to give them to us. Called and asked for a refund or to be able to recieve some tomorrow due to not being in the area. Well they "couldn't" do that and the worker said that they put the crab rangoons in the bag when they clearly didn't. Bad service good food. Horrible parking.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: General TSO's Chicken
Paul Lavery
Good food
Judy Hale
Person hung up on me when I was trying to place an order and would not let me order any food
SaraJP20
I love their Chinese food. I always get the hunan beef and it’s so good.
Food: 5
Jeffry Hysong
I like their Moo Goo Gai Pan. There are steps in front of their door so I can't go inside with my wheelchair, but I was able to order and meet then at the door, where they took my payment and gave me my order.
Atmosphere: 3
Food: 3
Service: 4
Matt Linebaugh
This is my local Chinese place and I love the food. They have the original owners answering the phones again and the food is better than ever. Pretty much take out only, but best Chinese food in butler. I do not understand any of the negative reviews.
Atmosphere: 3
Food: 5
Service: 5
Jennifer W.
Always fast service and very polite drivers. Never had a bad experience in all the years I've been ordering.
Atmosphere: 4
Food: 4
Service: 5
Eric Smith
Ordered delivery for years from China One. Called today, no longer deliver 'in our area'. We're 3 miles away. What a shame.
Great food! I love home made dumplings with pork. These dumplings seemed to be frozen chicken/veg dumplings. Not my favorite. Overall though, the food is good!
Food: 4
Service: 5
Recommended dishes: Egg Roll
Ethan Boyd
This is the best in Butler, their open flame woks and whatever oils they use are traditional and along with authentic ingredients everything has a super legit flavor and aroma that a lot of smaller places don't have any usually is only found in a Chinatown proper. Always super hot and incredibly fresh. The amount of food available in the everyday special meals and combos is more than a guy can eat in one sitting. Super hard working and polite family, fast take out or delivery.
Atmosphere: 5
Food: 5
Service: 5
Lilbigblock
Delivery was only slightly slower than estimated. No big deal. Re cooking old Kung Pao? Not cool. Did you ever burn your popcorn? Yeah. Chicken isn't supposed to taste like that. Other than that, everything was only slightly less than mediocre. They should require a waiver to eat here. Free delivery is cute since you tip the driver anyway. Who's gonna tip the EMT's for me?
Food: 1
Service: 2
Cj Brownie
Ordered general tsos with sweet n sour sauce on the side and this is what they gave me bc I ordered a side of sweet n sour.. how do you know what I’m gonna eat or not
Scott Murray
Ordered online for delivery. Missing 2 entrees. But charged accordingly. Never received any messages about order or progress. Also, I added a tip to my order and it was not taken. Not happy at all. I believe it was the 3rd party order system that was at fault.
Always delicious.
Atmosphere: 5
Food: 5
Service: 5
I did not receive my rangoons when i got my order so i called back and was told that they were put in the bag. I know what rangoons look like. they were not in the bag. Whoever packed it was adamant that they were in there. I asked for a refund for the rangoons and was told they cant do that. Its too bad, i love their food but the service sucks.
Food: 3
Service: 1
Food was really good. The only thing is when we ordered crab Rangoons they forgot to give them to us. Called and asked for a refund or to be able to recieve some tomorrow due to not being in the area. Well they "couldn't" do that and the worker said that they put the crab rangoons in the bag when they clearly didn't. Bad service good food. Horrible parking.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: General TSO's Chicken
Good food
Person hung up on me when I was trying to place an order and would not let me order any food
I love their Chinese food. I always get the hunan beef and it’s so good.
Food: 5
I like their Moo Goo Gai Pan. There are steps in front of their door so I can't go inside with my wheelchair, but I was able to order and meet then at the door, where they took my payment and gave me my order.
Atmosphere: 3
Food: 3
Service: 4
This is my local Chinese place and I love the food. They have the original owners answering the phones again and the food is better than ever. Pretty much take out only, but best Chinese food in butler. I do not understand any of the negative reviews.
Atmosphere: 3
Food: 5
Service: 5
Always fast service and very polite drivers. Never had a bad experience in all the years I've been ordering.
Atmosphere: 4
Food: 4
Service: 5
Ordered delivery for years from China One. Called today, no longer deliver 'in our area'. We're 3 miles away. What a shame.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Great food! I love home made dumplings with pork. These dumplings seemed to be frozen chicken/veg dumplings. Not my favorite. Overall though, the food is good!
Food: 4
Service: 5
Recommended dishes: Egg Roll
This is the best in Butler, their open flame woks and whatever oils they use are traditional and along with authentic ingredients everything has a super legit flavor and aroma that a lot of smaller places don't have any usually is only found in a Chinatown proper. Always super hot and incredibly fresh. The amount of food available in the everyday special meals and combos is more than a guy can eat in one sitting. Super hard working and polite family, fast take out or delivery.
Atmosphere: 5
Food: 5
Service: 5
Delivery was only slightly slower than estimated. No big deal. Re cooking old Kung Pao? Not cool. Did you ever burn your popcorn? Yeah. Chicken isn't supposed to taste like that. Other than that, everything was only slightly less than mediocre. They should require a waiver to eat here. Free delivery is cute since you tip the driver anyway. Who's gonna tip the EMT's for me?
Food: 1
Service: 2
Ordered general tsos with sweet n sour sauce on the side and this is what they gave me bc I ordered a side of sweet n sour.. how do you know what I’m gonna eat or not
Ordered online for delivery. Missing 2 entrees. But charged accordingly. Never received any messages about order or progress. Also, I added a tip to my order and it was not taken. Not happy at all. I believe it was the 3rd party order system that was at fault.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: General TSO